This Unit is responsible for planning, implementing and monitoring the Key Performance Indicators (KPIs) for MOTAC at PPTPA Tier 1, 2, 3 and 4 levels, as well as coordinating related Government initiatives.
Each Division, Department and Agency under MOTAC that is involved is responsible for providing KPI data and information for Senior Management within the given timeline.
Divisions/Departments/Agencies are required to submit the data together with supporting documents to the KPI Unit through the prescribed system or method.
The coordinator must provide justification, as well as explain the issues and challenges faced, with the agreement of the KPI owner before the information is submitted to the secretariat.
ARPA is a Government initiative aimed at strengthening public service delivery to make it more efficient, effective and people-centred. This Unit coordinates the implementation of ARPA initiatives at MOTAC.
The RKB Project is an initiative to improve work processes and reduce bureaucratic procedures in government service delivery, making services more efficient and customer-friendly.
These programmes are initiatives under the MADANI Government aimed at improving community well-being through integrated development projects and activities. MOTAC also coordinates the implementation of these programmes within the Ministry.
The Unit coordinates the participation of divisions and agencies under the Ministry in the Program MADANI Rakyat to promote the Ministry’s services and initiatives to the public.
Any enquiries may be directed to the Unit Petunjuk Prestasi Utama dan Pemerkasaan Agenda Bumiputera (KPI & PAB) through the official communication channels provided. Details of the responsible officers can be found under the “Contact Us” section on the MOTAC website.
