Portal Rasmi

Suppliers may self-register online through the e-Vendor Portal at https://evendor.anm.gov.my. The steps involve visiting the portal, clicking the ‘REGISTER’ button on the main page, completing the online form with accurate company information, uploading the required supporting documents, and reviewing all details before submitting the application. A complete user guide is also available within the portal for reference.

Applicants must submit their application to the relevant Accounting Office (AO) or Responsibility Centre (PTJ) in the state where they are located. This is done by downloading the offline Supplier Registration Form from https://evendor.anm.gov.my and completing it accurately. The completed form must be submitted together with supporting documents—including a copy of the representative’s or individual’s Identity Card or Passport, a copy of the company/organisation Registration Certificate (if applicable), and a copy of the bank account book or latest bank statement—to the relevant AO or PTJ for processing.

Compound payments can be made through the Accountant General’s Department of Malaysia (JANM) iPayment Portal at https://ipayment.anm.gov.my. Users must register as a new user (if they do not have an account) and log in. Please ensure that the compound bill has been keyed into the system by the relevant State Ministry of Tourism, Arts and Culture Office or the Tourism Licensing and Enforcement Division before selecting the bill and proceeding with the available payment methods. Payers may also seek assistance from the State Ministry of Tourism, Arts and Culture office where the compound was issued. 

For Works procurement, eligibility is open to Grade G1 contractors registered with CIDB and SPKK for values above RM50,000 up to RM200,000; Grade G2 contractors registered with CIDB, PPK, and SPKK for values above RM200,000 up to RM500,000 ; local electrical contractors for electrical works valued above RM50,000 up to RM500,000 ; and Grade G1 or G2 contractors for specialized mechanical works. For Supplies/Services valued above RM50,000 up to RM100,000, eligibility is open to local suppliers or companies within the respective state holding Bumiputera status and registered with MOF. For values above RM100,000 up to RM500,000, it is open to local suppliers or companies within the respective state registered with MOF under the relevant field codes. For Sabah and Sarawak, contractors registered with PUKONSA and UPKJ are also eligible to participate.

No manual application forms are provided for MOF registration. All applications must be completed and submitted fully online through the official ePerolehan System website.

The registration fee for MOF is RM450.00 for a duration of three (3) years, allowing for a maximum registration of up to 30 field codes.

Yes, companies, subsidiaries, statutory bodies including Higher Education Institutions, cooperatives, Government staff funds, and Local Authorities are granted equal treatment and are permitted to participate in the procurement exercises of their parent organizations. This aligns with the Government’s decision to grant autonomy to statutory bodies, including Public Higher Education Institutions (IPTAs), to manage procurement involving their respective subsidiaries based on the “let managers manage” principle. All involved agencies are required to establish their own procurement guidelines and internal control procedures, taking into account Government policies to ensure that procurement is conducted in a transparent, fair, equitable manner, and with full accountability.

For the procurement of supplies and services, contractors or suppliers must be registered with the Ministry of Finance (MOF) under the relevant field codes and obtain a Company Registration Certificate, with further details available through the Quotation/Tender Notice on the ePerolehan portal. For works procurement, they must be registered with the Construction Industry Development Board Malaysia (CIDB), hold a Contractor Registration Certificate (PPK) with the appropriate grade, category, and specialization, and possess a Government Works Procurement Certificate (SPKK). For tenders or quotations involving Sabah and Sarawak, contractors or suppliers must be registered with the Sabah Contractors Registration Centre (PUKONSA) or the Contractors and Consultants Registration Unit (UPKJ) respectively, under the relevant grade, category, and specialization, which certificates are equivalent to the SPKK issued by CIDB.

Employment Pass Categories (Employment Pass)

• Category I The minimum monthly salary is RM20,000.00 and above with an employment duration of up to 10 years.
• Category II The minimum monthly salary is RM10,000.00 to RM19,999.00 with an employment duration of up to 10 years and requires a replacement plan.
• Category III The minimum monthly salary is RM5,000.00 to RM9,999.00 with an employment duration of up to 5 years and requires a replacement plan. However, the support period by MOTAC is limited to a maximum of 2 years.

Yes. Effective 1 June 2026, MOTAC processes expatriate support letter applications for all employment pass categories (categories I to III).

Application Requirements for Expatriate Support

1. Application Method Applications must be submitted through the company or an appointed authorized representative.
2. Company Registration (SSM) The applying company must be registered with the Companies Commission of Malaysia (SSM).
3. Business Licence (PBT) The company must possess a valid business licence from the Local Authority (PBT).
4. Paid-up Capital The company must comply with the minimum paid-up capital as required.
5. Minimum Salary Comply with the minimum salary according to the expatriate category set by the Immigration Department of Malaysia.
6. Academic Qualifications Requirement of a Degree / Diploma / Certificate or professional qualification and its equivalent in a field related to the position offered.
7. Work Experience Possess work experience as specified in the related field based on academic qualifications; and
8. Age Limit The expatriate must be aged at least 25 years and above. · Further information for expatriate support applications can be referred to at the link: https://www.motac.gov.my/category/muat-turun/bahagian-pembangunan-industri/ekspatriat/

The Ministry of Tourism, Arts and Culture (MOTAC) only processes expatriate support letter applications for the Hotel, Spa Services, and travel agency (Travel Agency) sub-sectors.

Hotel sector expatriates are not allowed to serve in frontline positions (frontliners) such as Guest Service, Front Office, Front Desk, and related positions.

Currently, only six (6) employment sectors are allowed for the recruitment of foreign workers, which comprise five (5) formal sectors including the construction, manufacturing, services, plantation, and agriculture sectors. Meanwhile, one (1) informal sector is foreign domestic helpers.

For the tourism services sector, the recruitment process for foreign workers is generally as follows:

• Step 1: Obtain Initial Approval to Employ Foreign Workers – Employer’s Action: Employers need to apply for approval under Section 60K of the Employment Act 1955 through the foreign worker management system. · Involved Agency: This approval is issued by the Department of Labour Peninsular Malaysia (JTKSM).
• Step 2: Apply for Foreign Worker Quota – Employer’s Action: After initial approval is obtained, the employer submits the foreign worker quota application through the FWCMS (Foreign Workers Centralized Management System) system. · Requirement: Upload the required supporting documents into the system.
• Step 3: Interview at OSC KDN – Employer’s Action: Once the documents are verified, the employer must choose an appointment date and attend the interview session at the One Stop Centre (OSC) for Foreign Worker Management, Ministry of Home Affairs (KDN). Evaluation Process: The session is conducted together with the relevant panel, including MOTAC. The application decision is usually given on the same day.

Step 4: Levy Payment – Employer’s Action: If the quota application is approved, the employer must settle the foreign worker levy payment online within the stipulated timeframe.

The allowed employment period is 5 years + 5 years for the formal sector.

As the regulatory agency (AKS), MOTAC plays a role in determining the employment requirements and criteria for foreign workers in the tourism sector and approving the number of foreign worker quotas based on those requirements and criteria.

Allowed Sub-sectors and Positions

1. Spa Sub-sector – Position: Spa Therapist
2. Wellness and Massage Centre (PKU) Sub-sector – Position: Foot Massager
3. Hotel Sub-sector (Back of House) – Position: Housekeeping
4. Resort Island Sub-sector – Position: Housekeeping
5. Golf Sub-sector – Position: Caddie
6. Theme Park Sub-sector – Position: Recreational Theme Park Operator Assistant
7. Theme Park Sub-sector – Position: Water Theme Park Attendant Assistant

The Malaysia Tourism Quality Assurance (MyTQA) is an initiative by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) to enhance the services and quality of facilities for tourism products in Malaysia. It serves as a recognition for tourism products and provides exposure to tourism industry players to place higher priority on the quality of services provided.

1. Application information – Applicants can download the guidelines, evaluation criteria, and MyTQA application form from the official MOTAC website (https://www.motac.gov.my/malaysia-tourism-quality-assurance-mytqa/)
2. Self-assessment – Applicants are encouraged to conduct a self-assessment before submitting the MyTQA evaluation application to MOTAC
3. Submit Application – The evaluation will be implemented within 30 days after the complete documents are received by MOTAC.
4. Evaluation Session – An Evaluation Panel recognized by MOTAC will conduct an evaluation at the product location.
5. Evaluation Decision – The decision will be informed within fourteen (14) days after the MyTQA Evaluation Panel Committee Meeting convenes.

There are seven (7) categories of tourism products under the MyTQA programme, namely:

1. Man-Made Tourism;
2. Aqua & Marine Tourism;
3. Sports & Recreational Tourism;
4. Culture & Heritage Tourism;
5. Nature, Adventure & Eco-Tourism;
6. Tourism, Shopping, Recreation & Lifestyle; and
7. Meetings, Incentives, Conventions & Exhibitions (MICE) Tourism

i) Utilizing the MyTQA Certificate & Plaque for tourism product promotional purposes.

ii) Opportunity to participate in service quality training courses organized by MOTAC.

iii) Opportunity to participate in overseas trade missions organized by Tourism Malaysia.

iv) Listed on the MOTAC and Tourism Malaysia websites.

i) To establish an Accreditation / Certification Programme as a reference mechanism for domestic and international tourists regarding the quality of tourism products in Malaysia.

ii) To foster a continuous culture of prioritizing tourism product quality among tourism sector operators.

iii) To enhance the quality of tourism products in Malaysia and the quality of services offered.

iv) To increase tourist confidence in tourism products that have been recognized by MyTQA.

Project Criteria and Conditions

1. Nature of Project The project must not be membership-based or exclusive in nature.
2. Accommodation Project For accommodation projects, there is no minimum length of stay requirement.
3. Physical Development Status The physical development of the project must be at least 75% and certified by a certified architect.

20 working days from the date the complete application is received.

No. Applications must be submitted manually using the form available on the website www.motac.gov.my and posted or delivered to the Industrial Development Division, Level 14, Ministry of Tourism, Arts and Culture Malaysia, Putrajaya.

No payment is charged.

2 years.

A company incorporated in Malaysia that undertakes accommodation and non-accommodation projects, for example, Theme Parks, Integrated Handicraft Centres & Cultural Exhibitions, Galleries & Museums, Marina Parks, Tourism Restaurants, and Conference/Exhibition Centres.

A tourism project refers to a project that is specifically planned and developed to promote tourism activities and is capable of attracting tourists to visit the location as well as involving themselves in the activities held.

Applicant Eligibility Requirements:

• Entity Registration The applicant must be registered under:
  • Companies Act 1965 / Companies Act 2016,
  • Companies Commission of Malaysia 2002, and/or
  • Co-operative Societies Act 1970 or Co-operative Societies Act 1993.
• Shareholding (Equity) The applicant must be owned by Malaysian citizens with a shareholding of at least 51%.
• Company Operational Status New or existing companies implementing or planning the implementation of tourism projects. However, for TKP, existing companies must have been in operation for more than two (2) years.
• Project Location The project must be located or operating in Malaysia.

This facility is managed by appointed financial institutions offering competitive profit rates.

There are two (2) types of Tourism Sector Financing provided by MOTAC, namely the Urban Renewal and Tourism Programme (URTP) managed by Bank Pembangunan Malaysia Berhad (BPMB) and the Special Tourism Fund (TKP) managed by SME Bank.

The Tourism Sector Financing facility is an initiative provided to assist tourism companies and operators in obtaining financing to develop, upgrade, or expand tourism products and services in Malaysia.

Users can access the TOURLIST System via the official link provided on the MOTAC Portal. Please ensure that the login information used is accurate.