e-Participation Policy e-Participation Policy and Guidelines This policy aims to promote a culture and practice of e-participation in order to enhance transparency and public participation in improving the quality of services provided by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC). Public Engagement MOTAC continuously recognises public involvement as it enables the Ministry to…
This statement details the immediate action taken by the Ministry of Tourism, Arts and Culture (MOTAC) in chairing a coordination meeting with various enforcement agencies regarding the tour bus accident in Genting Highlands. Preliminary investigations revealed serious concerns regarding vehicle technical failures and the driver’s extensively high record of traffic offenses. To protect tourists’ lives…
Kemaskini Terakhir : 08 Jun 2015
This statement announces the postponement of the Bank Guarantee implementation for outbound and umrah travel agencies to a new date on 1 January 2027. This decision was made to allow industry players more time to prepare following the impact of geopolitical conflicts in Central Asia which have affected the financial standing of the global tourism…
This statement emphasizes that all activities including training, certification, and grading within the spa industry and Wellness Centers (PKU) are strictly subject to the current official ministry guidelines. MOTAC reserves the full authority to take decisive action or revoke recognition against any party found failing to adhere to professional standards or compromising the integrity of…
This statement highlights the commitment of the Ministry of Tourism, Arts and Culture (MOTAC) to narrowing the gap between urban and rural development through the Kampung Angkat MADANI initiative and the Santuni MADANI Program. Through the selection of Kampung Nour Iman in Bintulu, various infrastructure projects have been successfully implemented to improve the quality of…
The Ministry of Tourism, Arts and Culture (MOTAC) has officially revoked the business license of Al Aisy Travel & Tour Sdn. Bhd., effective March 31, 2026. This stern action follows the company’s failure to secure accommodation, transport, and return flight tickets, which left 36 Umrah pilgrims stranded in Madinah. Such failures violate the Tourism Industry…
This statement details the firm action taken by the Ministry of Tourism, Arts and Culture (MOTAC) through an integrated enforcement operation to crack down on entities operating without valid licenses and the misuse of travel agent licenses. The operation, involving cooperation with various security and tax agencies, focuses on legal compliance to ensure tourist safety…
Volunteer Tourism (Voluntourism) involves taking a vacation and participating in volunteer activities. The Ministry of Tourism is looking for innovative ideas to develop voluntourism programs and packages. Since September 2012, five voluntourism program shave been introduced: 1Malaysia Green 1Malaysia Clean (keeping Malaysia Green & Clean); 1Malaysia Volunsharing (sharing tourist experience through social media); 1Malaysia Voluntutoring…
Bilangan Transaksi Perkhidmatan Dalam Talian Bagi Tahun 2014 Senarai Perkhidmatan Jan Feb Mac Apr Mei Jun Jul Ogs Sep Okt Nov Dis SPIP – Agensi Pelancongan 92 76 90 93 87 98 72 127 85 94 105 83 SPIP – Pemandu Pelancong 235 92 114 207 76 52 162 141 58 61 92 65 SPIP…
