1 June 2023
Warm greetings from the MYXpats Centre!
We refer to the announcement made by YB Rafizi Ramli, Minister of Economy, via a media release dated 31 May 2023, regarding the Expatriate Employment Pass (EP) application process, which will be fully implemented through a Single Window system known as Xpats Gateway.
The Xpats Gateway, scheduled for official launch on 15 June 2023, represents the Government’s commitment to digitalising governance while ensuring Malaysia remains a business-friendly nation that supports its economic and investment goals.
Employers under the supervision of the following Approving Agencies/Regulatory Bodies can now apply for a Support Letter to proceed with expatriate recruitment through the Xpats Gateway. The Xpats Gateway can be accessed via ESD Online (esd.imi.gov.my).
Upon obtaining the letter from these agencies, employers may proceed with the application for a final decision by the Immigration Department of Malaysia via ESD Online (esd.imi.gov.my).
List of Sectors and Approving Agencies / Regulatory Bodies
| No. | Sector | Approving Agency / Regulatory Body |
| 1 | Manufacturing Sector and Selected Services Sector | Malaysian Investment Development Authority (MIDA) |
| 2 |
Financial Services
(Licensed Institutions, Payment Service Regulators, and Representative Offices) |
Central Bank of Malaysia (Bank Negara Malaysia – BNM) |
| 3 | Securities and Derivatives Markets | Securities Commission Malaysia (SC) |
| 4 | Companies operating in the East Coast | East Coast Economic Region Development Council (ECERDC) |
| 5 |
Healthcare
(Field: Traditional and Complementary Medicine) |
Traditional and Complementary Medicine Division, Ministry of Health Malaysia (MOH) |
| 6 | Tourism | Ministry of Tourism, Arts and Culture (MOTAC) |
| 7 | Biotechnology and Bio-based Sector | Malaysian Bioeconomy Development Corporation (Bioeconomy Corporation) |
| 8 | Aviation | Civil Aviation Authority of Malaysia (CAAM) |
| 9 | Construction | Construction Industry Development Board Malaysia (CIDB) |
| 10 | Education | Ministry of Education Malaysia (MOE) |
| 11 | Mining, Quarrying, and Mineral Processing | Department of Mineral and Geoscience Malaysia (JMG) |
In line with the Minister of Economy’s announcement, for sectors not listed above, employers may obtain Support Letters directly from their respective Approving Agencies or Regulatory Bodies as usual until the full implementation of the Xpats Gateway on 15 August 2023.
Note: For unregulated sectors that do not fall under the supervision of any Approving Agency or Regulatory Body, employers can directly submit their expatriate applications via ESD Online (esd.imi.gov.my). However, the Expatriate Committee or the Immigration Department of Malaysia reserves the right to request additional information before a decision is made.
For further details, please refer to the complete guidelines below:
Should you require further assistance, please contact the MYXpats Helpdesk:
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Email: helpdesk@myxpats.com.my
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Phone: +603-7839 7171
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Walk-in: MYXpats Centre, Level 4, Surian Tower, No. 1, Jalan PJU 7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor
Thank you.
MYXpats Centre
