Portal Rasmi

Suppliers may self-register online through the e-Vendor Portal at https://evendor.anm.gov.my. The steps involve visiting the portal, clicking the ‘REGISTER’ button on the main page, completing the online form with accurate company information, uploading the required supporting documents, and reviewing all details before submitting the application. A complete user guide is also available within the portal for reference.

Applicants must submit their application to the relevant Accounting Office (AO) or Responsibility Centre (PTJ) in the state where they are located. This is done by downloading the offline Supplier Registration Form from https://evendor.anm.gov.my and completing it accurately. The completed form must be submitted together with supporting documents—including a copy of the representative’s or individual’s Identity Card or Passport, a copy of the company/organisation Registration Certificate (if applicable), and a copy of the bank account book or latest bank statement—to the relevant AO or PTJ for processing.

Compound payments can be made through the Accountant General’s Department of Malaysia (JANM) iPayment Portal at https://ipayment.anm.gov.my. Users must register as a new user (if they do not have an account) and log in. Please ensure that the compound bill has been keyed into the system by the relevant State Ministry of Tourism, Arts and Culture Office or the Tourism Licensing and Enforcement Division before selecting the bill and proceeding with the available payment methods. Payers may also seek assistance from the State Ministry of Tourism, Arts and Culture office where the compound was issued. 

For the procurement of supplies and services, contractors or suppliers must be registered with the Ministry of Finance (MOF) under the relevant field codes and obtain a Company Registration Certificate, with further details available through the Quotation/Tender Notice on the ePerolehan portal. For works procurement, they must be registered with the Construction Industry Development Board Malaysia (CIDB), hold a Contractor Registration Certificate (PPK) with the appropriate grade, category, and specialization, and possess a Government Works Procurement Certificate (SPKK). For tenders or quotations involving Sabah and Sarawak, contractors or suppliers must be registered with the Sabah Contractors Registration Centre (PUKONSA) or the Contractors and Consultants Registration Unit (UPKJ) respectively, under the relevant grade, category, and specialization, which certificates are equivalent to the SPKK issued by CIDB.

The registration fee for MOF is RM450.00 for a duration of three (3) years, allowing for a maximum registration of up to 30 field codes.

No manual application forms are provided for MOF registration. All applications must be completed and submitted fully online through the official ePerolehan System website.

For Works procurement, eligibility is open to Grade G1 contractors registered with CIDB and SPKK for values above RM50,000 up to RM200,000; Grade G2 contractors registered with CIDB, PPK, and SPKK for values above RM200,000 up to RM500,000 ; local electrical contractors for electrical works valued above RM50,000 up to RM500,000 ; and Grade G1 or G2 contractors for specialized mechanical works. For Supplies/Services valued above RM50,000 up to RM100,000, eligibility is open to local suppliers or companies within the respective state holding Bumiputera status and registered with MOF. For values above RM100,000 up to RM500,000, it is open to local suppliers or companies within the respective state registered with MOF under the relevant field codes. For Sabah and Sarawak, contractors registered with PUKONSA and UPKJ are also eligible to participate.

Yes, companies, subsidiaries, statutory bodies including Higher Education Institutions, cooperatives, Government staff funds, and Local Authorities are granted equal treatment and are permitted to participate in the procurement exercises of their parent organizations. This aligns with the Government’s decision to grant autonomy to statutory bodies, including Public Higher Education Institutions (IPTAs), to manage procurement involving their respective subsidiaries based on the “let managers manage” principle. All involved agencies are required to establish their own procurement guidelines and internal control procedures, taking into account Government policies to ensure that procurement is conducted in a transparent, fair, equitable manner, and with full accountability.

1. Application information – Applicants can download the guidelines, evaluation criteria, and MyTQA application form from the official MOTAC website (https://www.motac.gov.my/malaysia-tourism-quality-assurance-mytqa/)
2. Self-assessment – Applicants are encouraged to conduct a self-assessment before submitting the MyTQA evaluation application to MOTAC
3. Submit Application – The evaluation will be implemented within 30 days after the complete documents are received by MOTAC.
4. Evaluation Session – An Evaluation Panel recognized by MOTAC will conduct an evaluation at the product location.
5. Evaluation Decision – The decision will be informed within fourteen (14) days after the MyTQA Evaluation Panel Committee Meeting convenes.

There are seven (7) categories of tourism products under the MyTQA programme, namely:

1. Man-Made Tourism;
2. Aqua & Marine Tourism;
3. Sports & Recreational Tourism;
4. Culture & Heritage Tourism;
5. Nature, Adventure & Eco-Tourism;
6. Tourism, Shopping, Recreation & Lifestyle; and
7. Meetings, Incentives, Conventions & Exhibitions (MICE) Tourism

i) Utilizing the MyTQA Certificate & Plaque for tourism product promotional purposes.

ii) Opportunity to participate in service quality training courses organized by MOTAC.

iii) Opportunity to participate in overseas trade missions organized by Tourism Malaysia.

iv) Listed on the MOTAC and Tourism Malaysia websites.

i) To establish an Accreditation / Certification Programme as a reference mechanism for domestic and international tourists regarding the quality of tourism products in Malaysia.

ii) To foster a continuous culture of prioritizing tourism product quality among tourism sector operators.

iii) To enhance the quality of tourism products in Malaysia and the quality of services offered.

iv) To increase tourist confidence in tourism products that have been recognized by MyTQA.

The Malaysia Tourism Quality Assurance (MyTQA) is an initiative by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) to enhance the services and quality of facilities for tourism products in Malaysia. It serves as a recognition for tourism products and provides exposure to tourism industry players to place higher priority on the quality of services provided.

Hotel sector expatriates are not allowed to serve in frontline positions (frontliners) such as Guest Service, Front Office, Front Desk, and related positions.

Employment Pass Categories (Employment Pass)

• Category I The minimum monthly salary is RM20,000.00 and above with an employment duration of up to 10 years.
• Category II The minimum monthly salary is RM10,000.00 to RM19,999.00 with an employment duration of up to 10 years and requires a replacement plan.
• Category III The minimum monthly salary is RM5,000.00 to RM9,999.00 with an employment duration of up to 5 years and requires a replacement plan. However, the support period by MOTAC is limited to a maximum of 2 years.

Yes. Effective 1 June 2026, MOTAC processes expatriate support letter applications for all employment pass categories (categories I to III).

Application Requirements for Expatriate Support

1. Application Method Applications must be submitted through the company or an appointed authorized representative.
2. Company Registration (SSM) The applying company must be registered with the Companies Commission of Malaysia (SSM).
3. Business Licence (PBT) The company must possess a valid business licence from the Local Authority (PBT).
4. Paid-up Capital The company must comply with the minimum paid-up capital as required.
5. Minimum Salary Comply with the minimum salary according to the expatriate category set by the Immigration Department of Malaysia.
6. Academic Qualifications Requirement of a Degree / Diploma / Certificate or professional qualification and its equivalent in a field related to the position offered.
7. Work Experience Possess work experience as specified in the related field based on academic qualifications; and
8. Age Limit The expatriate must be aged at least 25 years and above. · Further information for expatriate support applications can be referred to at the link: https://www.motac.gov.my/category/muat-turun/bahagian-pembangunan-industri/ekspatriat/

The Ministry of Tourism, Arts and Culture (MOTAC) only processes expatriate support letter applications for the Hotel, Spa Services, and travel agency (Travel Agency) sub-sectors.

Currently, only six (6) employment sectors are allowed for the recruitment of foreign workers, which comprise five (5) formal sectors including the construction, manufacturing, services, plantation, and agriculture sectors. Meanwhile, one (1) informal sector is foreign domestic helpers.

For the tourism services sector, the recruitment process for foreign workers is generally as follows:

• Step 1: Obtain Initial Approval to Employ Foreign Workers – Employer’s Action: Employers need to apply for approval under Section 60K of the Employment Act 1955 through the foreign worker management system. · Involved Agency: This approval is issued by the Department of Labour Peninsular Malaysia (JTKSM).
• Step 2: Apply for Foreign Worker Quota – Employer’s Action: After initial approval is obtained, the employer submits the foreign worker quota application through the FWCMS (Foreign Workers Centralized Management System) system. · Requirement: Upload the required supporting documents into the system.
• Step 3: Interview at OSC KDN – Employer’s Action: Once the documents are verified, the employer must choose an appointment date and attend the interview session at the One Stop Centre (OSC) for Foreign Worker Management, Ministry of Home Affairs (KDN). Evaluation Process: The session is conducted together with the relevant panel, including MOTAC. The application decision is usually given on the same day.

Step 4: Levy Payment – Employer’s Action: If the quota application is approved, the employer must settle the foreign worker levy payment online within the stipulated timeframe.

The allowed employment period is 5 years + 5 years for the formal sector.

As the regulatory agency (AKS), MOTAC plays a role in determining the employment requirements and criteria for foreign workers in the tourism sector and approving the number of foreign worker quotas based on those requirements and criteria.

Allowed Sub-sectors and Positions

1. Spa Sub-sector – Position: Spa Therapist
2. Wellness and Massage Centre (PKU) Sub-sector – Position: Foot Massager
3. Hotel Sub-sector (Back of House) – Position: Housekeeping
4. Resort Island Sub-sector – Position: Housekeeping
5. Golf Sub-sector – Position: Caddie
6. Theme Park Sub-sector – Position: Recreational Theme Park Operator Assistant
7. Theme Park Sub-sector – Position: Water Theme Park Attendant Assistant

20 working days from the date the complete application is received.

No. Applications must be submitted manually using the form available on the website www.motac.gov.my and posted or delivered to the Industrial Development Division, Level 14, Ministry of Tourism, Arts and Culture Malaysia, Putrajaya.

No payment is charged.

2 years.

Project Criteria and Conditions

1. Nature of Project The project must not be membership-based or exclusive in nature.
2. Accommodation Project For accommodation projects, there is no minimum length of stay requirement.
3. Physical Development Status The physical development of the project must be at least 75% and certified by a certified architect.

A company incorporated in Malaysia that undertakes accommodation and non-accommodation projects, for example, Theme Parks, Integrated Handicraft Centres & Cultural Exhibitions, Galleries & Museums, Marina Parks, Tourism Restaurants, and Conference/Exhibition Centres.

A tourism project refers to a project that is specifically planned and developed to promote tourism activities and is capable of attracting tourists to visit the location as well as involving themselves in the activities held.

Applicant Eligibility Requirements:

• Entity Registration The applicant must be registered under:
  • Companies Act 1965 / Companies Act 2016,
  • Companies Commission of Malaysia 2002, and/or
  • Co-operative Societies Act 1970 or Co-operative Societies Act 1993.
• Shareholding (Equity) The applicant must be owned by Malaysian citizens with a shareholding of at least 51%.
• Company Operational Status New or existing companies implementing or planning the implementation of tourism projects. However, for TKP, existing companies must have been in operation for more than two (2) years.
• Project Location The project must be located or operating in Malaysia.

This facility is managed by appointed financial institutions offering competitive profit rates.

There are two (2) types of Tourism Sector Financing provided by MOTAC, namely the Urban Renewal and Tourism Programme (URTP) managed by Bank Pembangunan Malaysia Berhad (BPMB) and the Special Tourism Fund (TKP) managed by SME Bank.

The Tourism Sector Financing facility is an initiative provided to assist tourism companies and operators in obtaining financing to develop, upgrade, or expand tourism products and services in Malaysia.

BPM is responsible for planning, developing, managing, and maintaining the overall ICT infrastructure, ICT governance, application systems, and cybersecurity, as well as fostering a digital culture across the Ministry of Tourism, Arts and Culture.

1. MOTAC JTI: Responsible for evaluating the technical aspects of every proposed ICT project and procurement. This evaluation covers detailed specifications, system integration, cybersecurity, and technological suitability before the proposal is submitted to the JPICT level.
2. MOTAC JPICT: Responsible for considering and approving ICT projects and procurements to ensure their implementation aligns with the Ministry’s priorities, financial allocations, and digitalization direction.

Approval from the JTI or JPICT is mandatory for proposed ICT procurements, development, and project implementations across the Ministry and its under-secretariat agencies, which include:

• • The development, upgrading, expansion, or redevelopment of application systems and portals; 
  • The procurement of hardware, software, licenses, networks, and ICT security equipment; 
  • ICT services such as cloud computing, subscriptions, rentals, maintenance, and managed services; 
  • Data integration and sharing projects between agencies, including the implementation of integrated digital services based on the Whole-of-Government (WoG) concept; 
  • In-house ICT projects utilizing Development Allocations, Operating Allocations, or Public-Private Partnership (PPP) methods; and 
  • Significant changes to previously approved projects, such as alterations in scope, cost, specifications, quantity, or implementation periods. 

Any project requirement or new application system development must undergo the official application and evaluation process as follows:

• • Refer to the Guide: Download the “Cara Permohonan Kelulusan Teknikal ICT MOTAC” (MOTAC ICT Technical Approval Application Guide) from the MOTAC portal via the JTI and JPICT MOTAC category link.
  • Prepare Slides: Prepare a presentation document using the official JPICT Application Slide Template provided.
  • Submit Proposal: Submit the proposal paper and presentation slides to the secretariat via the official email (urusetiajpict@motac.gov.my) for an initial evaluation.
  • Evaluation & Approval: Complete applications will be brought to the ICT Technical Committee (JTI) Meeting and subsequently to the MOTAC ICT Steering Committee (JPICT) Meeting for a final decision.
    

The schedule and calendar of important meeting dates for the current year can be checked and downloaded directly via the JTI and JPICT category link on the official MOTAC portal.

New MOTAC personnel are required to apply online via the MyMail application link, which can be accessed through the MOTAC Intranet portal.

You can reset your password through the ICT Helpdesk: Access the Service Desk ICT application via the MOTAC Intranet, or contact the BPM MyGovUC Administrator via email (ot@motac.gov.my) by providing your full name and official MOTAC email address for identity verification.

Yes. If the Federal Departments/Agencies, State Governments, or Local Authorities do not possess the required expertise, the Infrastructure Development Division can provide preliminary assessments and initial views for the proposed tourism, arts, and culture development projects.

Users are required to download the e-SAS System Registration Form from the Download menu on the MOTAC Intranet portal. The completed form must be submitted to the system administrator at BPM for further processing.

Applications can be submitted through the following steps:

• Download Borang C – Borang Permohonan Peminjaman Peralatan ICT from the Download menu on the MOTAC Intranet portal.
• Complete the form and submit it to BPM at least three (3) working days before the equipment is needed.
  

(NOTE: APPLICATION APPROVAL IS SUBJECT TO THE AVAILABILITY OF THE EQUIPMENT UNITS AT THE REQUESTED TIME.)

Each Content Owner division must appoint a designated Division Content Manager. Any request to update content must be submitted to the Corporate Communication Unit (UKK). However, updates to the main structure or new portal layouts must be submitted to BPM using the Official Portal Layout Update Request Form, endorsed by the Divisional Secretary, at least three (3) working days before the intended publication date.

The use of AI software is permitted as a workplace aid to increase productivity. However, users are strictly prohibited from entering any official government data, classified documents (Top Secret, Secret, Confidential, Restricted), or sensitive personal information into any third-party AI platforms. This is crucial to preserve information confidentiality in line with the Official Secrets Act 1972, Security Directive (Revised and Amended 2017), and the MOTAC Cybersecurity Policy.

For external users or industry players facing technical system issues, you may take the following actions:

• Refer to the User Manual provided on the login page of the respective system.
• Contact the specific Helpdesk for that system using the contact information displayed at the bottom of the system interface.

Cybersecurity is a shared responsibility. If you receive a suspicious email or suspect your computer is infected with malware/virus:

IMPORTANT: DO NOT CLICK ON ANY LINKS PROVIDED AND DO NOT DOWNLOAD ANY ATTACHMENTS.

• Please report the incident immediately via the Service Desk ICT (MOTAC Intranet) or send a report email directly to kip.bpm@motac.gov.my to enable BPM to take immediate blocking action.
  

MOTAC never requests sensitive personal information, passwords, or personal financial transactions via unofficial emails or messaging applications (SMS/WhatsApp). All official digital notifications from the ministry will exclusively use the official email domain @motac.gov.my. If you doubt the authenticity of any notification, please perform an immediate verification by contacting the MOTAC General Line or emailing kip.bpm@motac.gov.my.

Yes. Guest Wi-Fi facilities are provided in key areas such as meeting rooms and the lobby. Users can connect to the SSID MOTAC-Guest and complete a quick registration on the captive portal page to obtain temporary internet access

If there is a network disruption, please follow these steps:

• Check if colleagues in your surrounding area are experiencing the same issue to identify the scope of the disruption.
• If the disruption persists, report it immediately to the Service Desk ICT (MOTAC Intranet), stating your Division/Unit, Floor/Level, and Network Port Number (if applicable) for rapid technical troubleshooting and resolution.
  

Such hardware cannot be disposed of as domestic waste. Your Division must submit a request for a technical inspection to BPM for a Certificate of Disposal (Perakuan Pelupusan – PEP). BPM will evaluate whether the equipment qualifies for disposal in accordance with government movable asset management procedures (Refer to Treasury Circular AM 2.7).

The Infrastructure Development Division coordinates and manages physical development projects related to tourism, arts, and culture at MOTAC.

The Infrastructure Development Division coordinates two sources of allocation to fund development projects at MOTAC, namely the Development Allocation (DE) under the Five-Year Malaysia Plan (RMLT) and the Operating Allocation (OE), specifically the Program Khusus Pemerkasaan Sektor Pelancongan, Kebudayaan dan Warisan (Special Programme for the Empowerment of the Tourism, Culture, and Heritage Sector).

Allocations to fund development projects that support the tourism, arts, and culture industry can be applied for by departments and agencies under MOTAC. This facility is also extended to Federal Departments/Agencies, State Governments, and Local Authorities, subject to the established terms and conditions.

Applications must be made in writing to the Infrastructure Development Division by submitting supporting documents related to the proposed project. Tentatively, this Division will issue invitations to Federal Departments/Agencies, State Governments, and Local Authorities at the end of the preceding year, while the screening process will be conducted at the beginning of the respective implementation year.

The Integrity Unit ensures good governance, strengthens integrity, detects misconduct, manages integrity complaints, ensures compliance, and oversees disciplinary matters.

The Integrity Unit acts as a central body for integrity reference, conduct monitoring, and integrity complaint investigation.

All MOTAC employees and the public are eligible to lodge complaints.

Complaints include misconduct, corruption, abuse of power, and breaches of conduct.

Complaints may be submitted through the following channels:

1.In person at the Integrity Unit office located at – 

Level 15, No. 2, Tower 1,
Jalan P5/6, Precinct 5,
62200 Putrajaya;

2. MOTAC Integrity Complaint Portal at – 

https://www.motac.gov.my/aduan-integriti;

3.MOTAC SISPAA System at – 

https://motac.spab.gov.my/eApps/system/index.do;

4.Official letter addressed to the Head of the Integrity Unit – 

Level 15, No. 2, Tower 1,
Jalan P5/6, Precinct 5,
62200 Putrajaya; or

5.Telephone – 

+60 3-8891 7129.

Yes, the complainant’s identity is protected by law.

Complaints are assessed, investigated, and action is taken accordingly.

Depends on the complexity of the case.

Covers permanent and contract officers of all grades.

The Public Officers (Conduct and Discipline) Regulations 1993 and other related regulations.

 Any breach of rules or public service ethics.

Disciplinary actions include warnings, fines, or dismissal

Implements awareness and integrity monitoring programs.

A situation where personal interest conflicts with official duties.

Any form of benefit including money, goods, services, or privileges.

Not allowed at all.

Not allowed

Must be reported to MACC or the Integrity Unit.

Multilateral cooperation refers to cooperation involving Malaysia and international organizations or bodies in the field of culture.

Examples of international organizations coordinated by the Unit include:

1. United Nations Educational, Scientific and Cultural Organization (UNESCO);
2. Islamic World Educational, Scientific and Cultural Organization (ICESCO);
3. Alliance for Cultural Heritage in Asia (ACHA); and
4. Asia-Europe Meeting (ASEM).
   

HAK serves as the focal point for cultural matters related to UNESCO and coordinates Malaysia’s inputs and participation in relevant meetings or programmes.

The Committee discusses and coordinates matters related to international cultural cooperation involving relevant ministries and agencies.

Proposals should be submitted to HAK for review, coordination and further action in accordance with the procedures of the relevant international organisation.

HAK coordinates Malaysia’s participation in ASEAN meetings and cooperation related to culture and monitors the implementation of ASEAN programmes and projects.

The meetings coordinated include:

1. ASEAN Summit;
2. ASEAN Socio-Cultural Community (ASCC);
3. ASEAN Ministers Responsible for Culture and Arts (AMCA);
4. AMCA+3;
5. Senior Officials Meeting on Culture and Arts (SOMCA);
6. SOMCA+3;
7. ASEAN Committee on Culture and Information (COCI); and
8. ASEAN working groups related to culture.
   

The ASEAN Cultural Fund is a fund that supports the implementation of cultural cooperation programmes and projects among ASEAN Member States.

Ministries, departments, government agencies, relevant institutions and eligible parties may submit proposals through HAK for consideration in accordance with ASEAN guidelines.

HAK monitors project progress through implementation reports, coordination meetings and ASEAN monitoring mechanisms.

The International Relations Division (Cultural) (HAK) under Ministry of Tourism, Arts and Culture (MOTAC) is Malaysia’s focal point for coordinating inputs, negotiations and feedback related to ASEAN cultural cooperation.

 International Relations Division (Cultural) (HAK) is responsible for planning, coordinating and monitoring international cooperation in the field of culture at the bilateral, multilateral and ASEAN levels, with the aim of strengthening Malaysia’s cultural diplomacy.

The parties that may engage with International Relations Division (Cultural) (HAK) include:

1. Government ministries and agencies;
2. Foreign embassies in Malaysia;
3. Malaysian missions abroad;
4. International organizations;
5. State governments;
6. Cultural institutions;
7. Non-governmental organizations (NGOs);
8. Institutions of higher learning; and
9. Stakeholders in the arts and culture sector.

International Relations Division (Cultural) (HAK) provides services such as:

1. Coordination of international cultural cooperation;
2. Preparation and coordination of cultural cooperation documents;
3. Coordination of Malaysia’s participation in international meetings related to culture;
4. Coordination of cultural programmes with foreign countries and international organizations; and
5. Processing applications for Government-to-Government (G-to-G) Letters of Support.

Bilateral cooperation refers to cultural cooperation between Malaysia and another country through programmes, exchanges, Memorandum of Understanding (MoUs), agreements and arts, culture and heritage activities.

The programmes coordinated include:

1. Cultural festivals;
2. Arts performances;
3. Artist exchanges;
4. Training programmes;
5. Seminars;
6. Workshops;
7. Cultural dialogues; and
8. Other cooperation programmes agreed upon by both countries.

   
   

Proposals may be submitted through diplomatic channels such as embassies, high commissions or ministries of foreign affairs before being coordinated with MOTAC.

The Unit coordinates the preparation, review and negotiation of cultural cooperation documents with relevant ministries, agencies and partner countries.

A G-to-G Letter of Support is an official letter issued to support official arrangements between the Government of Malaysia and the government of another country involving arts, culture and heritage programmes or activities, subject to the applicable guidelines and approvals.

Applications must be submitted to International Relations Division (Cultural) (HAK) together with complete documents, such as:

1. An official application letter;
2. A programme proposal paper;
3. Information on the organiser;
4. Programme schedule; and
5. Relevant supporting documents.

Further information may be obtained through the following link: https://www.motac.gov.my/surat-sokongan-kebudayaan-g2g/

This Unit is responsible for planning, implementing and monitoring the Key Performance Indicators (KPIs) for MOTAC at PPTPA Tier 1, 2, 3 and 4 levels, as well as coordinating related Government initiatives.

Each Division, Department and Agency under MOTAC that is involved is responsible for providing KPI data and information for Senior Management within the given timeline.

Divisions/Departments/Agencies are required to submit the data together with supporting documents to the KPI Unit through the prescribed system or method.

The coordinator must provide justification, as well as explain the issues and challenges faced, with the agreement of the KPI owner before the information is submitted to the secretariat. 

ARPA is a Government initiative aimed at strengthening public service delivery to make it more efficient, effective and people-centred. This Unit coordinates the implementation of ARPA initiatives at MOTAC.

The RKB Project is an initiative to improve work processes and reduce bureaucratic procedures in government service delivery, making services more efficient and customer-friendly. 

These programmes are initiatives under the MADANI Government aimed at improving community well-being through integrated development projects and activities. MOTAC also coordinates the implementation of these programmes within the Ministry. 

The Unit coordinates the participation of divisions and agencies under the Ministry in the Program MADANI Rakyat to promote the Ministry’s services and initiatives to the public.

Any enquiries may be directed to the Unit Petunjuk Prestasi Utama dan Pemerkasaan Agenda Bumiputera (KPI & PAB) through the official communication channels provided. Details of the responsible officers can be found under the “Contact Us” section on the MOTAC website.

The MM2H Programme is a Malaysian Government initiative that allows eligible foreigners to reside in Malaysia with a Long-Term Social Visit Pass and a Multiple Entry Visa (MEV).

Applications cannot be made individually. They must be made through an MM2H tourism operating company licensed by the Ministry of Tourism, Arts and Culture under the Tourism Industry Act 1992 [Act 482]. All applications (new or renewals) must be processed through the MM2H One-Stop Centre.

Applicants are advised to check the operating company’s license status with MOTAC via the link
https://www.motac.gov.my/kategori-semakan-new/syarikat-mm2h-berlesen/

The pass validity depends on the approved category and it is renewable;

1. Platinum 20 years
2. Gold 15 years
3. Silver 5 years
   

No, participation in MM2H does not lead to PR or citizenship.

All matters regarding immigration and approvals are regulated by the Ministry of Home Affairs and the Immigration Department of Malaysia. Any appeals for rejected applications must be submitted directly to the Honourable Minister of Home Affairs.

The programme is open to all foreigners from countries that have diplomatic relations with Malaysia, who are aged 25 years and above for Platinum, Gold and Silver categories while aged 21 years and above for SEZ/ SFZ category.

There are 4 main categories as per below:

1. Platinum: 20-Year Pass Duration
2. Gold: 15-Year Pass Duration
3. Silver: 5-Year Pass Duration
4. Special Economic Zone (SEZ) / Special Financial Zone (SFZ): 10-Year Pass Duration
   

No. The offshore income requirement has been abolished for all categories to make the MM2H program more competitive.

Yes, it is mandatory. If the LOGC is issued in the original language of the applicant’s country (for example Mandarin, Japanese, or Arabic), it must be translated into English or Malay by a translator who is recognized or certified by the embassy (certified true translation).

The requirements depend on the category, for example:

1. Platinum: USD 1 Million
2. Gold: USD 500,000
3. Silver: USD 150,000
4. SEZ/SFZ (21-49 years old): USD 65,000
5. SEZ/SFZ (50 years old and above): USD 32,000
   

The FD must be placed in any local financial institution licensed under the Financial Services Act 2013 [Act 758] or the Islamic Financial Services Act 2013 [Act 759].

Yes. A maximum withdrawal of up to 50% of the FD principal amount is allowed after receiving approval to join the MM2H Program. However, withdrawals are strictly limited to the following purposes in Malaysia: Property purchase, education, medical/healthcare, and tourism activities.

Yes, it is mandatory to purchase and own a residential property after obtaining MM2H approval, subject to the minimum value of each category:

1. Platinum Category: RM 2 million or above.
2. Gold Category: RM 1 million or above.
3. Silver Category: RM 600,000 or above.
4. Special Economic Zone: Floor price is subject to Johor state property acquisition policies, and the property must be purchased directly from the developer (not through agents or secondary markets).

No, not within the first 10 years. However, participants are allowed to upgrade by selling their current home and purchasing a new property, provided the new property has a higher value than the one currently owned. Non-compliance with these conditions may result in the revocation of the MM2H pass.

Participants must reside/stay in Malaysia for at least 90 days (cumulatively) per year. For participants aged between 21/25 and 49 years old, this stay requirement can be fulfilled by either the principal OR their respective dependents.

No, it depends on the category. Employment opportunities and business/investment activities are ONLY allowed for the Platinum Category. For the Gold, Silver, and Special Economic Zone categories, working and doing business are not allowed and participants need to apply for other related passes.

Both the principal and dependents must undergo a medical check-up at a designated panel clinic/hospital appointed by the Ministry of Tourism, Arts and Culture after receiving approval. These panel clinics ensure that services and charges imposed on all MM2H applicants are standardized.

Renewal applications (every 5 years) require the submission of up-to-date documents such as:

1. Copy of valid passport.
2. Copy of medical report.
3. Copy of health insurance.
4. Copy of MM2H Visa.
5. Copy of Conditional Approval Letter.

Participants are allowed to bring the following dependents:

1. Spouse (husband/wife).
2. Biological, step, or adopted children under 21 years old.
3. Children aged 21 to 34 years old, provided they are unemployed and unmarried in Malaysia.
4. Disabled children (no age limit) certified by a medical expert.
5. Parents and/or parents-in-law.
6. Foreign domestic helper (Exclusive to the Platinum Category only).
   

If the principal dies, the MM2H Pass is allowed to be transferred to the next-of-kin, who must be a dependent previously named by the principal.

Participants need to terminate their pass if:

1. Participants no longer wish to reside in Malaysia and want to return to their home country or relocate elsewhere.
2. Participants wish to withdraw the full balance of their Fixed Deposit (FD).
3. Participants wish to switch to another type of immigration pass in Malaysia (e.g., Employment Pass, Student Pass).
   

Yes, you are allowed to reapply. However, the reapplication will be assessed as a new application and is subject to all MM2H criteria and conditions in force at the time of reapplication.

The MM2H Pass termination application must be submitted to the OSC MM2H at Ministry of Tourism, Arts and Culture (MOTAC) Putrajaya.

The basic documents required include:

1. Original passport of the principal applicant and all dependents.
2. Original MM2H Long-Term Social Visit Pass sticker in the passport.
3. Official termination intention letter from the principal applicant.
4. Original/Copy of the MM2H Pass Approval Letter (Letter of Approval).
   

The termination of a dependent’s pass will not affect the principal applicant’s pass. Dependents can cancel their pass separately. This procedure requires an official application letter from the principal applicant and the dependent, and approval from MOTAC.

Once all documents are submitted, the OSC MM2H will process and place a “CANCELLED” stamp on the MM2H Social Visit Pass sticker inside your passport.

Once the MM2H Pass is cancelled by MOTAC, you need to obtain a Termination Letter from OSC MM2H. This document, along with the FD withdrawal application letter, must be submitted to the Bank where the FD is held.

The Geran Sokongan Sektor Kebudayaan (GSSK) is an initiative by the Ministry of Tourism, Arts and Culture (MOTAC) aimed at supporting the empowerment, preservation and development of the nation’s cultural sector. This is achieved through the implementation of high-quality and high-impact cultural programs and activities.

Non-Governmental Organizations (NGOs)/Associations centered on arts, culture and heritage that are registered and currently active under the Societies Act 1966;

1. 1. Non-Profit Organizations centered on arts, culture and heritage registered under the Societies Act 1966;
   2. Cooperatives centered on arts, culture and heritage registered under the Co-operative Societies Act 1993;
   3. Private Companies that incorporate elements of arts, culture, and heritage; and
   4. Other entities registered with the government and endorsed by MOTAC.
      

1. Heritage – Language and literature; Gastronomi; Martial arts; Celebrations and festivals; Handicrafts; Traditional attire; Carpentry/Craftsmanship; and Writing.
2. Arts: * Visual arts such as painting, works on paper, sculpture, art objects and new media; and
3. Performing arts such as music, dance, and theatre whether traditional or a combination of traditional and contemporary with priority given to traditional elements.
4. Creation/Design: Design such as attire, fashion, crafts, accessories, innovation, industrial design and interior design (incorporating local art, culture and heritage elements).

Applications cannot be made individually. They must be made through an MM2H tourism operating company licensed by the Ministry of Tourism, Arts and Culture under the Tourism Industry Act 1992 [Act 482]. All applications (new or renewals) must be processed through the MM2H One-Stop Centre.

The Tax Deduction Incentive for Sponsorship (PCP) is a tax deduction from a business’s gross income equivalent to the amount expended on sponsorship activities approved by the Ministry of Tourism, Arts and Culture (MOTAC). This is governed under paragraph 34(6)(k) of the Income Tax Act 1967 (Act 53) to encourage private/corporate sector participation in sponsoring programs, activities, or events related to arts, culture, and/or heritage.

Companies or Non-Governmental Associations acting as organizers of programs, activities, or events that elevate and sustain arts, culture, and/or heritage.

Pursuant to paragraph 34(6)(k) of Act 53, the allowable tax deduction limits are as follows:

1. Sponsorship of LOCAL arts, culture, and/or heritage programs/activities/events: Not exceeding RM1,000,000.
2. Sponsorship of FOREIGN/OVERSEAS arts, culture, and/or heritage programs/activities/events: Not exceeding RM300,000.
3. Note: The aggregate total for both sponsorships must not exceed RM1,000,000.

Based on the National Cultural Policy (DAKEN), the direction of Malaysia’s cultural sector is clearly guided by the core slogan “Negara Maju, Rakyat Berbudaya” (Developed Nation, Cultured People). The sector establishes a solid vision to champion the cultivation of high-value culture within the process of nation-building. To realize this aspiration, the outlined mission focuses on managing and re-engineering culture and civilization to achieve shared prosperity. In conclusion, the ultimate direction of the cultural sector is to develop a distinct identity and foster unity among a progressive and holistic Malaysian society.

Tourism Industry Act 1992 (Act 482) and the Malaysia Tourism Promotion Board Act 1992 (Act 481) Regulations

Any building, including hostels, hotels, inns, boarding houses, rest houses, lodging houses, and other structures, whether permanent or temporary, that is presented by its owner, proprietor, or manager—either in whole or in part—as offering sleeping accommodation or lodging to tourists for rent or any other form of consideration, regardless of whether food or beverages are provided (Section 2, Tourism Industry Act 1992) [Act 482].

Business Registration: Must be registered with the Companies Commission of Malaysia (SSM), the Malaysia Cooperative Societies Commission (SKM), or provide an Official Letter of Verification if the applicant is a Local Authority (PBT) or a Government Agency.

(i) Business License: The premises must hold a valid Accommodation Premises Business License issued by the respective Local Authority (PBT).

(ii) Scope of Service: The applicant must offer sleeping accommodation, lodging, or other structures—whether permanent or temporary—to tourists for the purpose of accommodation.

Registration Fees:

(i) Processing Fee: RM20

(ii) Registration Fee: RM50 (payable upon approval)

Business Registration: Must be registered with the Companies Commission of Malaysia (SSM), the Malaysia Cooperative Societies Commission (SKM), or provide an Official Letter of Verification if the applicant is a Local Authority (PBT) or a Government Agency.

(i) Business License: The premises must hold a valid Accommodation Premises Business License issued by the respective Local Authority (PBT).

(ii) Scope of Service: The applicant must offer sleeping accommodation, lodging, or other structures—whether permanent or temporary—to tourists for the purpose of accommodation.

Classification Categories for Tourist Accommodation Premises:

(i) City Hotel

(ii) Resort Hotel

(iii) Boutique Hotel

(iv) Highland Hotel

(v) Innovative Hotel

(vi) Apartment Hotel

The grading scoring scheme is as follows:

(i) 90–100% = 5 Stars

(ii) 75–89% = 4 Stars

(iii) 60–74% = 3 Stars

(iv) 46–59% = 2 Stars

(v) 31–45% = 1 Star

(vi) 30% and below = Not eligible for grading

3 years

 At least four (4) representatives from different agencies.

21 days from the date the decision is issued

Not required

The eligibility requirements for the grading of Spas and Wellness and Massage Premises (PKU) are as follows:

(i) The applicant must operate from a permanent, purpose-built premises.

(ii) The premises must hold a valid business licence issued by the relevant Local Authority (PBT).

(iii) The premises must be a member of a Spa/PKU association recognised by MOTAC.

(iv) All products used at the premises must be approved by the Ministry of Health Malaysia (MOH).

(v) The premises must have a Training Manual and a Treatment Menu.

The requirements for Spa Classification are as follows:

(i) The spa must have a minimum of five (5) massage beds.

(ii) The spa must offer at least one (1) water-based treatment.

(iii) The spa must provide at least one (1) facial treatment.

No fee is charged for the application.

Applications for Spa Re-grading must be submitted at least three (3) months before the current grading expires.

A Wellness and Massage Premises (PKU) refers to an establishment that provides massage services and does not involve medical diagnosis or prescription. Its services are intended to promote personal well-being and relaxation.

The requirements for the classification of Wellness and Massage Premises (PKU) are as follows:

(i) The premises must have at least six (6) massage chairs or six (6) massage beds.

(ii) The premises must provide foot-washing equipment or a designated foot-washing area.

The owner must submit an official letter together with a justification for the issuance of a replacement certificate.

The grading scoring scheme is as follows: Spas: Wellness and Massage Premises (PKU):

(i) 90–100% = 5 Stars

(ii) 75–89% = 4 Stars

(iii) 60–74% = 3 Stars

(iv) 46–59% = 2 Stars

(v) 31–45% = 1 Star

(vi) 30% and below = Not eligible for grading

(vii) 90-100% = Platinum

(viii) 75-89% = Gold

(ix) 50-74% = Silver

(x) 49% and below = Not eligible for grading

An appeal application letter must be submitted to the respective State Office of the Ministry of Tourism, Arts and Culture (MOTAC).

You are required to attend the Basic Tourist Guide Course conducted by any Tourism Training Institute (TTI) licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC). The eligibility requirements and application procedures for becoming a licensed tourist guide are available on the MOTAC website at https://www.motac.gov.my/pelesenan/pemandu-pelancong

You may visit the MOTAC website at www.motac.gov.my and download the Guidelines for New Tourist Guide Licence Applications (City Tourist Guide) from this link https://www.motac.gov.my/wp-content/uploads/2026/03/1.-GARIS-PANDUAN-PERMOHONAN-BAHARU-LESEN-PEMANDU-PELANCONG-BANDAR-3.pdf

You may visit the MOTAC website at www.motac.gov.my  and download the List of Tourism Training Institutes (TTIs) Licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) from the following page: https://www.motac.gov.my/institut-latihan-pelancongan/.

You are required to register as a Licensed Tourist Guide through www.tourlist.gov.my within three (3) months from the date your examination results are released, and no later than one (1) year from the date of those results.

Kursus Mesra Malaysia is a compulsory module of the Basic Tourist Guide Course. The course certificate must be uploaded as one of the required supporting documents when applying for a Tourist Guide Licence.

The Tourist Guide Licensing Guidelines are available on the official MOTAC website at www.motac.gov.my Click on the Services menu and select Tourist Guide to access the guidelines.

The validity period of a new Tourist Guide Licence issued under Probationary (P) status is one (1) year. Licensed Tourist Guides with Full status may choose a licence validity period of one (1) to three (3) years when renewing or applying for their licence.

The Tourist Guide concerned must report the loss at the nearest police station. After that, they may submit a Card Replacement application through the TOURLIST system by uploading the police report and paying the prescribed fee.

Yes. Fees are payable when applying for a Tourist Guide Licence. The processing fee is RM10.00 for a new licence application and RM5.00 for a licence renewal. In addition, the licence fee is RM50.00 for a validity period of one (1) year.

You may check the status of your application through your TOURLIST account or contact the relevant MOTAC State Office for further information or assistance.

The main categories of Tourist Guide Licences issued by the Ministry are as follows:

(i) City Tourist Guide Licence (Level 3)

(ii) Local Nature Tourist Guide Licence (Level 2)

(iii) Regional Specialist Tourist Guide (RSTG) Licence – Sabah / Sarawak

Failure to renew a Tourist Guide Licence within the prescribed period is an offence under Section 32 of the Tourism Industry Act 1992 [Act 482]. Upon conviction, the offender is liable to a fine of not more than RM50,000, or imprisonment for a term of not more than three (3) years, or both. Alternatively, the offence may be compounded for an amount of not more than RM25,000, subject to the applicable legal provisions.

 Yes, provided that the applicant meets all the requirements set out in the Guidelines for Temporary Tourist Guide Licence Applications. In such cases, the guiding language is restricted to critical languages only.

No. The relevant Tourist Guide must wait until the licence renewal application process has been approved and completed. If the Tourist Guide is found to be conducting guiding activities without a valid approved licence, they may be liable for an offence under Section 21 of the Tourism Industry Act 1992 [Act 482], which carries a penalty of a fine not exceeding RM7,000, or imprisonment for a term not exceeding two (2) years, or both.

No. City Tourist Guides under Probationary status are required to attend and pass the Tourist Guide Confirmation Course. Upon passing, they must convert their status from Probationary to Full status. Failure to do so may result in the licence not being renewed or being suspended/revoke.

Companies must hold a tourism agency licence issued by the Ministry of Tourism, Arts and Culture (MOTAC) before applying for an excursion bus / hire and drive car licence. Applications from Sabah, Sarawak, and Labuan may be submitted directly to MOTAC through the TOURLIST system. However, applications from Peninsular Malaysia must be submitted to the Land Public Transport Agency (APAD).

No. The exemption from engaging the services of a tourist guide does not apply to sightseeing activities or stopovers at tourist attractions.

The company must hold a valid Inbound Tour Operating Business and Travel Agency Business (TOBTAB) licence. Companies with foreign shareholding exceeding 51% equity are not permitted to hold a Tourism Vehicle Licence for operations in Sabah, Sarawak, and the Federal Territory of Labuan.

No. The permit for excursion bus / hire and drive car licence in Peninsular Malaysia is issued by the Land Public Transport Agency (APAD).

For hire drive car, the seating capacity ranges from 5 to 10 passengers, excluding the driver. For excursion bus, the seating capacity ranges from 8 to 45 or more passengers.

The age limit for excursion bus and self-drive rental vehicles to be licensed is subject to: The year of manufacture for imported used vehicles; and The date of first registration for locally assembled vehicles. For excursion bus, the vehicle must not exceed 15 years of age. For hire drive car: Up to 1,800cc: Not more than 7 years old. Above 1,800cc: Not more than 9 years old. Four-wheel drive (4WD) vehicles: Not more than 10 years old.

No. The company must not be under a suspension period pursuant to Section 8 of Act 482 and Section 7 of Act 594, must not be subject to any ongoing prosecution, must not have any outstanding compounds under Act 482 or the Tourism Vehicles Licensing Act 1999 [Act 594] (Sabah, Sarawak, and the Federal Territory of Labuan), and must not have any outstanding award payments ordered by the Malaysian Consumer Claims Tribunal (TTPM).

• Processing Fee: RM50.00 

• Licence Fees: Excursion bus: RM60.00 per vehicle per year Hire drive car: RM40.00 per vehicle per year

As a general policy, every excursion bus transporting tourists for sightseeing activities or stopovers at tourist attractions is required to engage the services of a licensed tourist guide. However, an exemption from this requirement may be granted for point-to-point transfer services involving seven (7) tourists or fewer (Malaysian citizens or foreign nationals)

A processing fee of RM20.00 is payable for each Excursion bus.

The exemption from engaging the services of a tourist guide applies only to point-to-point transfer services. However, this exemption does not apply to sightseeing activities or stopovers at tourist attractions.

No. An exemption from engaging the services of a tourist guide is granted automatically for point-to-point transfer services involving seven (7) tourists or fewer (Malaysian citizens or foreign nationals). This exemption does not apply to sightseeing activities or stopovers at tourist attractions and is limited to tour buses with a seating capacity of 8 to 16 passengers only.

Permanent or temporary residents, Social Pass holders, foreign workers, and Malaysia My Second Home (MM2H) participants in Malaysia.

An application for an exemption from the requirement to engage a licensed tourist guide may be submitted to MOTAC in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.

An application for an exemption from the requirement to engage a licensed tourist guide may be submitted to MOTAC in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.

Yes, it is permitted.

No, it is not permitted.

No, it is not permitted.

Applications can be submitted through the TOURLIST system by visiting www.tourlist.gov.my and completing the required documents, together with a processing fee of RM100.00.

There are several requirements that must be complied with as stated in the Guidelines, which can be checked via the website www.motac.gov.my/muat-turun/category/18-pelesenan. Among them, applicants must have a Private Limited Company (Sdn. Bhd.), a minimum capital of RM200,000.00, premises space of at least 3,000 square feet, and the company name must be appropriate and reflect a Tourism Training Institute.

Every ILP is required to register a Teaching Permit for each instructor who will be teaching subjects based on the Malaysian Skills Certificate (SKM) / National Occupational Skills Standard (NOSS) and who has attended the Induction Course conducted by the Department of Skills Development (JPK). Applications can be submitted online through the TOURLIST system.

Applications for an additional branch licence may be submitted by an existing licensed ILP by applying for a branch addition through www.tourlist.gov.my, together with the prescribed processing fee.

Applications must be submitted by sending a letter of change in status for shareholders and board members to the Ministry. Upon approval, the Ministry will issue a letter approving the change in status.

The function of an ILP is to provide training or courses related to the tourism sector. The courses offered are diploma and certification-level programmes and are skills-based in nature.

Not allowed, as an individual is not permitted to monopolise more than one company in the same field.

Inbound Tourism Business, excluding the Malaysia My Second Home Program (INBOUND);

(i) Inbound Tourism Business for the Malaysia My Second Home Program (MM2H);

(ii) Outbound Tourism Business, excluding Umrah or Ziarah (OUTBOUND);

(iii) Outbound Tourism Business for Umrah or Ziarah (UMRAH); and

(iv) Travel Agency Business (TICKETING).

Applicants can download the guidelines related to business licenses available on the Ministry’s website at the link: https://www.motac.gov.my/en/travel-agency/

Inbound: A license that allows tour operators to promote/sell tourism packages within the country.

(i) Outbound: A license that allows tour operators to promote/sell tourism packages to foreign countries, excluding Umrah or Ziarah purposes.

(ii) Ticketing: A license that allows tour operators to arrange logistics and accommodation, such as selling flight tickets and booking hotels/accommodation premises.

(iii) Umrah: A license that allows tour operators to promote/sell packages for the purpose of Umrah or Ziarah pilgrimages.

(iv) MM2H: A license that allows tour operators to promote/attract participants for the Malaysia My Second Home Program.

No. The explanation is as follows:

(i) Inbound, Outbound & Ticketing (IOT) licenses can be applied for simultaneously.

(ii) The Umrah (U) license can only be applied for by the same company after obtaining the IOT license.

(iii) For the MM2H license, it must be applied for separately and cannot be combined with IOTU licenses. Companies holding any single or combination of I/O/T/U licenses are not allowed to apply for an MM2H license.

 No. Foreign nationals are not allowed to be shareholders in TOBTAB/MM2H companies. Currently, foreigners are only allowed to serve as board members, provided they hold a valid employment permit/pass. However, foreign companies/business entities are allowed to apply for Inbound or Inbound & Ticketing licenses only, subject to the conditions specified in the relevant guidelines.

Yes, the company must obtain advertisement approval prior to selling the said package. The requirements, documents, and application procedures can be found at the link: https://www.motac.gov.my/en/travel-agency/ 

Yes. Every tour operator company must have business premises. Among the main conditions are that the premises must be located in a commercial area/area approved or licensed by the local authority (PBT), and the minimum size is 100 square feet. Please refer to the effective guidelines at the link: https://www.motac.gov.my/en/travel-agency/ 

No. Companies are required to have business premises even if they only conduct online promotions. A residential home is NOT allowed to be used as a business premise unless special permission/license is obtained from the local authority (PBT).

Sharing premises with other companies or businesses is NOT allowed. However, sharing premises is only permitted for TOBTAB & MM2H tour operator companies if the owner is of the same individual.

Tour operator companies can apply to renew their license for 1 to 5 years via TOURLIST by referring to the terms/documents specified in the guidelines.

 Companies must obtain prior approval from MOTAC for changes in status and premise location. If changes are made beforehand, the company may be penalized/compounded. The relevant changes include:

(i) Company Name

(ii) Premise Location / Address

(iii) Paid-up Capital

(iv) Board of Directors

(v) Shareholders

(vi) Percentage of Shareholding

Currently, applications can only be submitted manually to the State MOTAC Office where the company’s headquarters premise is licensed. Applicants must submit a status change application letter along with the documents specified in the status and premise location change guidelines. Please refer to the relevant guidelines.

A copy of the TTMC receipt can be accepted as a supporting document for a new license. However, for TTEC & KPPU, the company must submit a copy of the course certificate once attended as a supporting document to renew the license or add the Umrah field. These courses are organized frequently, and tour operators have plenty of opportunities to attend them early. The validity periods for the courses are as follows:

(i) TTMC: 1 year from the date of attendance.

(ii) KPPU: 3 years from the date of attendance.

(iii) TTEC: 5 years from the date of attendance.

No. Branch license applications can be submitted at any time, and there is no limit per company. However, starting from 1 August 2024, for each branch license applied for, companies must first ensure that their current paid-up capital is sufficient. Please refer to the additional license application (branch office) guidelines first for the conditions, documents, and application procedures.

BG applications can be submitted to banks offering such products/facilities, and the BG duration must align with the company’s license validity period. The minimum BG amount is RM200,000.00. Please refer to the relevant MM2H Guidelines for a clearer BG example.

Public or any interested parties can check the list of licensed companies under MOTAC via the link: https://www.motac.gov.my/semakan/ 

Public or any interested parties can check the list of licensed companies under MOTAC via the link: https://www.motac.gov.my/semakan/ 

Status of license applications can be checked through TOURLIST or by contacting the State MOTAC Office / Headquarters via the directory at the link: https://www.motac.gov.my/direktori-pegawai-main/ 

Applications must be submitted online through the Tourism Licensing & Enforcement System (TOURLIST) via the TOURLIST website www.tourlist.gov.my 

 The TOURLIST user manual can be found at the following link: https://www.tourlist.gov.my/Public/UserManual . If there are any issues regarding registration or any modules within TOURLIST, please contact the system administrator at 03-88917260/7216 or via email at tourlist@motac.gov.my 

Users can access the TOURLIST System via the official link provided on the MOTAC Portal. Please ensure that the login information used is accurate.

Anchored by the vision “Malaysia: A Sustainable Tourism Destination Rich in Culture,” the National Tourism Policy (NTP) 2020–2030 serves as the overarching framework to drive the transformation of Malaysia’s tourism industry towards greater competitiveness, sustainability, and inclusivity. To realise this vision, the NTP is implemented through six (6) key Transformation Strategies, namely:

(i) Strengthening Governance Capacity;

(ii) Creating Special Tourism Investment Zones (STIZ);

(iii) Embracing Smart Tourism;

(iv) Enhancing Demand Sophistication;

(v) Practising Sustainable and Responsible Tourism; and

(vi) Upskilling Human Capital.

According to UN Tourism, sustainable tourism is tourism that takes into account its current and future economic, social, and environmental impacts, while addressing the needs of visitors, the tourism industry, and local communities. Its goal is to ensure that the benefits of tourism are sustained for future generations.

Ecotourism is a form of nature-based tourism, such as visits to forests, islands, rivers, or marine parks, with an emphasis on environmental conservation and benefits for local communities.

Responsible tourism, on the other hand, refers to the ethical practices of all stakeholders involved in tourism. This includes maintaining cleanliness, respecting local culture, complying with regulations, and supporting local businesses.

In short, sustainable tourism is the overarching goal, ecotourism is one form of nature-based tourism, while responsible tourism refers to the practices that support sustainable tourism.

Malaysia’s tourism industry depends on the sustainability of its natural assets, cultural heritage, and the well-being of local communities. In line with the direction of UN Tourism, ASEAN, and APEC, which advocate sustainable, resilient, and inclusive tourism, Malaysia must ensure that tourism development is managed responsibly to mitigate challenges such as overtourism that have affected several international destinations.

This approach not only safeguards the country’s tourism assets but also strengthens destination competitiveness while ensuring long-term economic and social benefits for the nation and local communities.

MOTAC is committed to undertaking research and studies on tourism, including sustainable tourism, to support evidence-based policymaking, enhance the competitiveness of the tourism industry, and ensure the sustainable development of the sector.

This effort is in line with the National Tourism Policy (NTP) 2020–2030, which promotes responsible tourism development by balancing economic growth with environmental conservation, the preservation of cultural heritage, and the well-being of local communities.

The findings of these studies will also enable MOTAC to identify emerging challenges and opportunities, including addressing issues such as overtourism, while ensuring that the economic and social benefits of tourism are sustained for the nation and its people.

MOTAC strengthens international cooperation through policy development and strategic partnerships at the bilateral, regional, and multilateral levels to enhance the competitiveness of Malaysia’s tourism industry. These collaborations are implemented through three main channels:

(i) Bilateral Cooperation Strengthening cooperation with partner countries through Memoranda of Understanding (MoUs), bilateral meetings, and the implementation of collaborative programmes in the field of tourism.

(ii) Regional Cooperation Advancing the regional tourism agenda through platforms such as the Association of Southeast Asian Nations (ASEAN), the Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT), and the Brunei Darussalam-Indonesia-Malaysia-Philippines East ASEAN Growth Area (BIMP-EAGA).

(iii) Multilateral Cooperation Representing and promoting Malaysia’s interests in international organisations such as UN Tourism, the Asia-Pacific Economic Cooperation (APEC), and the Organisation of Islamic Cooperation (OIC).

Through these collaborations, Malaysia is able to expand access to international tourism markets, attract greater investment and knowledge exchange, promote sustainable tourism practices, and strengthen the country’s position as a globally competitive tourism destination.

MOTAC’s participation in international tourism meetings, seminars, and programmes is essential to strengthening Malaysia’s global presence and enhancing the competitiveness of the country’s tourism industry through:

(i) Safeguarding National Interests Representing and protecting Malaysia’s interests and positions on international platforms while demonstrating the country’s commitment to international cooperation in the tourism sector.

(ii) Capacity Building and Benchmarking Adopting international best practices, particularly in sustainable tourism, digitalisation, and crisis management, while ensuring that Malaysia’s tourism practices are aligned with international standards.

(iii) Strengthening Promotion and Investment Promoting Malaysia’s tourism products and services, expanding strategic partnerships, and attracting investment opportunities through engagement with governments, international organisations, and industry stakeholders.