The Ministry of Tourism, Arts and Culture (MOTAC) stresses that offences under the Tourism Industry Act 1992 [Act 482] and its regulations are serious criminal offences. MOTAC will continue to take strict action against any party who violates the law, especially those involving the use of unlicensed tour guides which can affect the image and safety of the country’s tourism industry.
This is in line with the decision of the Criminal Magistrate’s Court 1, Georgetown, Penang today to sentence Tong Bus & Tour Service Sdn. Bhd. (Company No.: 537966-P) after the company pleaded guilty to the charge of failing to use the services of a licensed tour guide when operating domestic tourism activities.
Magistrate Puan Nur Fadrina binti Zulkhairi convicted the company (hereinafter referred to as the Person Sued – “OKS”) for an offence under Regulation 6(1)(i)(iii) read with Regulation 6(2) of the Tourism Industry (Tourism Operation Business and Travel Agency Business) Regulations 1992 [P.U.(A) 333/1992].
For the offence, the Court imposed a fine of Ringgit Malaysia Seven Thousand (RM7,000.00) on OKS. If the company fails to pay the fine, it may be sentenced to imprisonment for one (1) month. The prosecution was conducted by Prosecuting Officer Puan Nurul Hidayah binti Aman and assisted by Puan Revathy A/P Muruvin from the Penang State MOTAC Office.
MINISTRY OF TOURISM, ARTS AND CULTURE (MOTAC)
17 November 2025
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Issued by:
CORPORATE COMMUNICATIONS UNIT
MINISTRY OF TOURISM, ARTS AND CULTURE (MOTAC)
Tel: 03-8000 8000 Fax: 03-88917181
Website: www.motac.gov.my Email: group.ukk@motac.gov.my
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