What procedure should be followed if I face Internet or Wi-Fi network disruptions in the office?

If there is a network disruption, please follow these steps:

  • Check if colleagues in your surrounding area are experiencing the same issue to identify the scope of the disruption.
  • If the disruption persists, report it immediately to the Service Desk ICT (MOTAC Intranet), stating your Division/Unit, Floor/Level, and Network Port Number (if applicable) for rapid technical troubleshooting and resolution.