Mesra Malaysia
What is Mesra Malaysia Course?
- Mesra Malaysia Course is a newly developed module to replace the We Are The Host (WATH) module which has been in use since 2014;
- This module was developed with the aim of providing comprehensive training to frontline staff who are directly or indirectly involved in the tourism industry; and
- This course is a prerequisite that must be attended by tour guides before being licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC).
Objective Mesra Malaysia Course?
- Provide exposure to tourism industry players and front-liners on the latest direction of the Malaysian tourism industry;
- Understand the importance of and improve superior customer service skills to provide better service;
- Understand the communication process, barriers and the use of more effective communication techniques; and
- Providing awareness and sharing information about the latest Tourism Products.
Who needs to attend?
- This course is held for 1 day and is open to any frontliners, tourism industry activists and individuals involved directly or indirectly in the tourism industry;
- Only trained instructors, namely Mesra Malaysia Master Trainers who are trained and trained by the Ministry of Tourism, Arts and Culture, are allowed to conduct this training; and
- Each participant who participates in this course will receive a Course Participation Certificate from MOTAC.
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ECO-Host
What is Eco-Host Malaysia?
Eco-Host Malaysia was introduced by the Ministry of Tourism, Arts and Culture Malaysia to enhance public awareness of the need to preserve and conserve the natural environment. It also aims to educate the public on the current environmental situation and how human activities affect the ecosystem.
Why do I need to attend Eco-Host?
By attending Eco-Host, you will better understand the relationship between tourism and the environment (including the local community) as well as the importance of eco-tourism and responsibility to the environment.
How do I participate in Eco-Host?
Eco-Host is conducted by trained instructors for a fee of RM100.00. At the end of the course, participants will be presented with Eco-Host lapel pins and certificates as proof that they have successfully completed the course.
Urutan Malaysia
Urutan Malaysia- – Sentuhan Warisan, Kesejahteraan Sejagat
Urutan Malaysia is a massage identity designed by local professional massage practitioners, encompassing the best techniques from various ethnic backgrounds in Malaysia. It captures the spirit and soul of Malaysia through a combination of healing techniques, rituals, treatment recipes, music and a holistic atmosphere. Malaysian Massage is not just a spa treatment — it is a cultural narrative that connects traditional healing with contemporary approaches, making it a world-class wellness tourism product.
VISION
Making Urutan Malaysia an international standard massage that represents Malaysia’s diverse cultural identity and is recognized as the country’s signature massage.
MISSION
Develop, foster and standardize the practice of Urutan Malaysia as the country’s official massage. Promote the growth of the local spa industry through the ownership and commercialization of Urutan Malaysia domestically and internationally.
MAIN COMPONENT URUTAN MALAYSIA
Traditional Rituals
- Herbal Foot Soak – Opens the flow of energy and provides peace.
- Qi Gong Breathing – Harmonizing the breath for internal balance.
- India Head Massage – Relieves stress and calms nerves.
Ethnic Massage Technic
- Urutan Melayu – Focus on veins and blood circulation.
- Urutan Komuniti Asli – Restores flexibility and body energy.
- Chinese Refleksology – Harmonizes internal organs through reflex points.
Malaysia Herbs Oil
A combination of herbs such as betel, ginger, lemongrass and cloves – symbolizing the healing heritage of various races.
