{"id":92596,"date":"2025-11-06T17:28:31","date_gmt":"2025-11-06T09:28:31","guid":{"rendered":"https:\/\/www.motac.gov.my\/soalan-soalan-lazim-f-a-q\/"},"modified":"2026-07-01T17:10:22","modified_gmt":"2026-07-01T09:10:22","slug":"frequently-asked-questions-faqs","status":"publish","type":"page","link":"https:\/\/www.motac.gov.my\/en\/frequently-asked-questions-faqs\/","title":{"rendered":"Frequently Asked Questions (FAQs)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"92596\" class=\"elementor elementor-92596 elementor-871\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#EBEBEB\" data-dce-background-overlay-color=\"#DBECFF\" data-dce-background-image-url=\"http:\/\/10.17.168.81\/wp-content\/uploads\/2025\/10\/batik-bg-21.webp\" class=\"elementor-element elementor-element-00a5262 e-flex e-con-boxed e-con e-parent\" data-id=\"00a5262\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89a5ccc e-con-full e-flex e-con e-parent\" data-id=\"89a5ccc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b32b7 elementor-widget elementor-widget-shortcode\" data-id=\"c5b32b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n    <style>\n        \/* =====================================================\n           TETAPAN UTAMA\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 {\n            --motac-purple: #4b1f8d;\n            --motac-purple-dark: #3f176f;\n            --motac-purple-hover: #58279b;\n            --motac-purple-soft: #f6f0fb;\n            --motac-purple-soft-2: #eee2f8;\n            --motac-purple-border: #d9c3ed;\n            --motac-text: #201628;\n            --motac-text-light: #574a60;\n\n            width: 100%;\n            max-width: 1280px;\n            margin: 35px auto;\n            padding: 0 18px;\n            box-sizing: border-box;\n            font-family: 'Poppins', sans-serif;\n        }\n\n        #motac-faq-v2-26280 *,\n        #motac-faq-v2-26280 *::before,\n        #motac-faq-v2-26280 *::after {\n            box-sizing: border-box;\n        }\n\n        #motac-faq-v2-26280 button,\n        #motac-faq-v2-26280 input,\n        #motac-faq-v2-26280 textarea,\n        #motac-faq-v2-26280 select {\n            font-family: 'Poppins', sans-serif;\n        }\n\n        \/* =====================================================\n           TOOLBAR\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-toolbar {\n            margin-bottom: 28px;\n        }\n\n        \/* =====================================================\n           KOTAK CARIAN\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-search-wrap {\n            position: relative;\n            width: 100%;\n            max-width: 720px;\n            margin: 0 auto 22px;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-search-icon {\n            position: absolute;\n            left: 18px;\n            top: 50%;\n            transform: translateY(-50%);\n            color: var(--motac-purple);\n            font-size: 18px;\n            line-height: 1;\n            pointer-events: none;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-search {\n            width: 100%;\n            min-height: 52px;\n            padding: 13px 18px 13px 50px;\n            border: 1px solid var(--motac-purple-border);\n            border-radius: 10px;\n            background: #ffffff;\n            color: var(--motac-text);\n            font-size: 14px;\n            font-weight: 400;\n            line-height: 1.5;\n            outline: none;\n            box-shadow: none;\n            transition:\n                border-color 0.2s ease,\n                box-shadow 0.2s ease;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-search::placeholder {\n            color: #776d7e;\n            opacity: 1;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-search:focus {\n            border-color: var(--motac-purple);\n            box-shadow: 0 0 0 3px rgba(75, 31, 141, 0.12);\n        }\n\n        \/* =====================================================\n           TAB BAHAGIAN\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-filter {\n            display: flex;\n            flex-wrap: wrap;\n            align-items: stretch;\n            justify-content: center;\n            gap: 9px;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-filter-btn {\n            min-height: 40px;\n            display: inline-flex;\n            align-items: center;\n            justify-content: center;\n            padding: 9px 16px;\n            border: 1px solid var(--motac-purple-border);\n            border-radius: 999px;\n            background: #ffffff;\n            color: var(--motac-purple-dark);\n            font-size: 13px;\n            font-weight: 600;\n            line-height: 1.4;\n            text-align: center;\n            cursor: pointer;\n            transition:\n                background-color 0.2s ease,\n                border-color 0.2s ease,\n                color 0.2s ease,\n                box-shadow 0.2s ease;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-filter-btn:hover {\n            border-color: var(--motac-purple);\n            background: var(--motac-purple-soft);\n            color: var(--motac-purple);\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-filter-btn.is-active {\n            border-color: var(--motac-purple);\n            background: var(--motac-purple);\n            color: #ffffff;\n            box-shadow: 0 4px 10px rgba(75, 31, 141, 0.20);\n        }\n\n        \/* =====================================================\n           KOTAK UTAMA FAQ\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-section {\n            margin-bottom: 28px;\n            border: 1px solid var(--motac-purple-border);\n            border-radius: 12px;\n            overflow: hidden;\n            background: #ffffff;\n            box-shadow: 0 5px 16px rgba(75, 31, 141, 0.07);\n        }\n\n        \/* =====================================================\n           HEADER BAHAGIAN\n           Warna sama seperti bar portal MOTAC\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-section-header {\n            padding: 18px 22px;\n            background: var(--motac-purple);\n            color: #ffffff;\n        }\n\n        \/*\n         * Saiz dan ketebalan sama seperti teks soalan.\n         *\/\n        #motac-faq-v2-26280 .motac-faq-v2-section-header h3 {\n            margin: 0;\n            padding: 0;\n            color: #ffffff;\n            font-family: 'Poppins', sans-serif;\n            font-size: 15px;\n            font-weight: 600;\n            line-height: 1.55;\n            letter-spacing: 0;\n        }\n\n        \/* =====================================================\n           TOPIK\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-topic {\n            border-top: 1px solid var(--motac-purple-border);\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-topic:first-child {\n            border-top: 0;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-topic-title {\n            display: flex;\n            align-items: center;\n            gap: 10px;\n            padding: 13px 22px;\n            border-bottom: 1px solid var(--motac-purple-border);\n            background: var(--motac-purple-soft);\n            color: var(--motac-purple-dark);\n            font-size: 15px;\n            font-weight: 600;\n            line-height: 1.45;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-topic-badge {\n            min-width: 34px;\n            min-height: 24px;\n            display: inline-flex;\n            align-items: center;\n            justify-content: center;\n            padding: 3px 9px;\n            border-radius: 999px;\n            background: var(--motac-purple-soft-2);\n            color: var(--motac-purple-dark);\n            font-size: 10px;\n            font-weight: 700;\n            line-height: 1;\n            text-transform: uppercase;\n        }\n\n        \/* =====================================================\n           ITEM FAQ\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-item {\n            border-bottom: 1px solid #eee8f3;\n            background: #ffffff;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-item:last-child {\n            border-bottom: 0;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-question {\n            width: 100%;\n            display: flex;\n            align-items: center;\n            justify-content: space-between;\n            gap: 20px;\n            padding: 17px 22px;\n            border: 0;\n            background: #ffffff;\n            color: var(--motac-text);\n            font-family: 'Poppins', sans-serif;\n            font-size: 15px;\n            font-weight: 600;\n            line-height: 1.55;\n            text-align: left;\n            cursor: pointer;\n            transition:\n                background-color 0.2s ease,\n                color 0.2s ease;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-question:hover {\n            background: #fcf9ff;\n            color: var(--motac-purple-dark);\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-question-text {\n            flex: 1;\n            min-width: 0;\n        }\n\n        \/* =====================================================\n           IKON + DAN \u2212\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-plus {\n            width: 28px;\n            height: 28px;\n            flex: 0 0 28px;\n            display: inline-flex;\n            align-items: center;\n            justify-content: center;\n            border-radius: 50%;\n            background: var(--motac-purple-soft-2);\n            color: var(--motac-purple-dark);\n            font-size: 20px;\n            font-weight: 600;\n            line-height: 1;\n            transition:\n                background-color 0.2s ease,\n                color 0.2s ease;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-item.is-open\n        .motac-faq-v2-plus {\n            background: var(--motac-purple);\n            color: #ffffff;\n        }\n\n        \/* =====================================================\n           JAWAPAN\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-answer {\n            display: none;\n            padding: 0 22px 20px;\n            background: #ffffff;\n            color: var(--motac-text-light);\n            font-family: 'Poppins', sans-serif;\n            font-size: 14px;\n            font-weight: 400;\n            line-height: 1.8;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-item.is-open\n        .motac-faq-v2-answer {\n            display: block;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-answer p:first-child {\n            margin-top: 0;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-answer p:last-child {\n            margin-bottom: 0;\n        }\n\n        #motac-faq-v2-26280 .motac-faq-v2-answer a {\n            color: var(--motac-purple);\n            font-weight: 600;\n            text-decoration: underline;\n        }\n\n        \/* =====================================================\n           TIADA HASIL\n        ===================================================== *\/\n\n        #motac-faq-v2-26280 .motac-faq-v2-no-result {\n            display: none;\n            margin-top: 20px;\n            padding: 18px 20px;\n            border: 1px solid #e6c3a4;\n            border-radius: 10px;\n            background: #fff8f1;\n            color: #8a431d;\n            font-family: 'Poppins', sans-serif;\n            font-size: 14px;\n            text-align: center;\n        }\n\n        .motac-faq-v2-empty {\n            max-width: 900px;\n            margin: 30px auto;\n            padding: 18px 20px;\n            border: 1px solid #e6c3a4;\n            border-radius: 10px;\n            background: #fff8f1;\n            color: #8a431d;\n            font-family: 'Poppins', sans-serif;\n            font-size: 14px;\n            text-align: center;\n        }\n\t\n\t\/* =====================================================\n\t   DROPDOWN BAHAGIAN\n\t===================================================== *\/\n\n\t#motac-faq-v2-26280 .motac-faq-v2-filter {\n\t\tdisplay: none !important;\n\t}\n\n\t#motac-faq-v2-26280 .motac-faq-v2-dropdown-wrap {\n\t\twidth: 100%;\n\t\tmax-width: 720px;\n\t\tmargin: 0 auto;\n\t}\n\n\t#motac-faq-v2-26280 .motac-faq-v2-dropdown-label {\n\t\tdisplay: block;\n\t\tmargin: 0 0 8px;\n\t\tcolor: var(--motac-purple-dark);\n\t\tfont-family: 'Poppins', sans-serif;\n\t\tfont-size: 13px;\n\t\tfont-weight: 600;\n\t}\n\n\t#motac-faq-v2-26280 .motac-faq-v2-bahagian-select {\n\t\twidth: 100%;\n\t\tmin-height: 50px;\n\t\tpadding: 12px 46px 12px 16px;\n\t\tborder: 1px solid var(--motac-purple-border);\n\t\tborder-radius: 10px;\n\t\tbackground-color: #ffffff;\n\t\tcolor: var(--motac-purple-dark);\n\t\tfont-family: 'Poppins', sans-serif;\n\t\tfont-size: 14px;\n\t\tfont-weight: 600;\n\t\tline-height: 1.5;\n\t\toutline: none;\n\t\tcursor: pointer;\n\t\tbox-shadow: 0 4px 12px rgba(75, 31, 141, 0.06);\n\n\t\tappearance: none !important;\n\t\t-webkit-appearance: none !important;\n\t\t-moz-appearance: none !important;\n\n\t\tbackground-image: url(\"data:image\/svg+xml,%3Csvg width='14' height='14' viewBox='0 0 20 20' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M5 7.5L10 12.5L15 7.5' stroke='%234B1F8D' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'\/%3E%3C\/svg%3E\") !important;\n\t\tbackground-repeat: no-repeat !important;\n\t\tbackground-position: right 16px center !important;\n\t\tbackground-size: 14px 14px !important;\n\t}\n\t\n\t#motac-faq-v2-26280 .motac-faq-v2-bahagian-select::-ms-expand {\n\t\tdisplay: none;\n\t}\n\n\t#motac-faq-v2-26280 .motac-faq-v2-bahagian-select:focus {\n\t\tborder-color: var(--motac-purple);\n\t\tbox-shadow: 0 0 0 3px rgba(75, 31, 141, 0.12);\n\t}\n\n\t#motac-faq-v2-26280 .motac-faq-v2-bahagian-select:hover {\n\t\tborder-color: var(--motac-purple);\n\t\tbackground-color: var(--motac-purple-soft);\n\t}\n\n\t@media (max-width: 767px) {\n\t\t#motac-faq-v2-26280 .motac-faq-v2-dropdown-wrap {\n\t\t\tmax-width: 100%;\n\t\t}\n\n\t\t#motac-faq-v2-26280 .motac-faq-v2-bahagian-select {\n\t\t\tmin-height: 48px;\n\t\t\tfont-size: 13px;\n\t\t}\n\t}\n\n        \/* =====================================================\n           TABLET DAN TELEFON\n        ===================================================== *\/\n\n        @media (max-width: 767px) {\n\n            #motac-faq-v2-26280 {\n                margin: 25px auto;\n                padding: 0 12px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-search {\n                min-height: 48px;\n                font-size: 13px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-filter {\n                flex-wrap: nowrap;\n                justify-content: flex-start;\n                overflow-x: auto;\n                padding: 0 0 8px;\n                scrollbar-width: thin;\n                -webkit-overflow-scrolling: touch;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-filter-btn {\n                flex: 0 0 auto;\n                max-width: none;\n                white-space: nowrap;\n                padding: 8px 14px;\n                font-size: 12px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-section-header {\n                padding: 16px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-section-header h3 {\n                font-size: 14px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-topic-title {\n                padding: 12px 16px;\n                font-size: 14px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-question {\n                padding: 15px 16px;\n                gap: 14px;\n                font-size: 14px;\n            }\n\n            #motac-faq-v2-26280 .motac-faq-v2-answer {\n                padding: 0 16px 17px;\n                font-size: 13px;\n            }\n        }\n    <\/style>\n\n    <div\n        id=\"motac-faq-v2-26280\"\n        class=\"motac-faq-v2-wrapper\"\n    >\n\n        <div class=\"motac-faq-v2-toolbar\">\n\n            <div class=\"motac-faq-v2-search-wrap\">\n\n                <span\n                    class=\"motac-faq-v2-search-icon\"\n                    aria-hidden=\"true\"\n                >\n                    \u2315\n                <\/span>\n\n                <input\n                    type=\"search\"\n                    class=\"motac-faq-v2-search\"\n                    placeholder=\"Search questions, division or topic...\"\n                    aria-label=\"Cari soalan lazim\"\n                >\n\n            <\/div>\n\n            <div class=\"motac-faq-v2-dropdown-wrap\">\n\n\t\t\t\t<label\n\t\t\t\t\tfor=\"motac-faq-v2-26280-bahagian-select\"\n\t\t\t\t\tclass=\"motac-faq-v2-dropdown-label\"\n\t\t\t\t>\n\t\t\t\t\tSelect Division\t\t\t\t<\/label>\n\n\t\t\t\t<select\n\t\t\t\t\tid=\"motac-faq-v2-26280-bahagian-select\"\n\t\t\t\t\tclass=\"motac-faq-v2-bahagian-select\"\n\t\t\t\t\taria-label=\"Select FAQ Division\"\n\t\t\t\t>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"account-division\"\n\t\t\t\t\t\t\t selected='selected'\t\t\t\t\t\t>\n\t\t\t\t\t\t\tAccount Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"finance-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tFinance Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"industrial-development-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tIndustrial Development Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"information-management-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tInformation Management Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"infrastructure-development-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tInfrastructure Development Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"integrity-unit\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tIntegrity Unit\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"international-relations-division-culture\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tInternational Relations Division (Culture)\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"key-performance-indicators-bumiputera-agenda-empowerment-unit\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tKey Performance Indicators &amp; Bumiputera Agenda Empowerment Unit\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"one-stop-center-malaysia-my-second-home-osc-mm2h\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tOne Stop Center Malaysia My Second Home (OSC MM2H)\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"policy-division-culture\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPolicy Division (Culture)\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"tourism-licensing-and-enforcement-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tTourism Licensing and Enforcement Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<option\n\t\t\t\t\t\t\tvalue=\"tourism-policy-and-international-affairs-division\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tTourism Policy and International Affairs Division\t\t\t\t\t\t<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/select>\n\n\t\t\t<\/div>\n\n        <\/div>\n\n        <div class=\"motac-faq-v2-no-result\">\n\t\t\tNo matching frequently asked questions were found in this division.\t\t<\/div>\n\n        <div class=\"motac-faq-v2-content\">\n\n            \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"account-division\"\n                    style=\"\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Account Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"e-vendor-registration-for-companies-registered-with-companies-commission-of-malaysia\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. e-Vendor Registration (For Companies Registered with Companies Commission of Malaysia)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"account division 1. e-vendor registration (for companies registered with companies commission of malaysia) how can suppliers registered with the companies commission of malaysia (ssm) complete their e-vendor registration? suppliers may self-register online through the e-vendor portal at https:\/\/evendor.anm.gov.my. the steps involve visiting the portal, clicking the &#8216;register&#8217; button on the main page, completing the online form with accurate company information, uploading the required supporting documents, and reviewing all details before submitting the application. a complete user guide is also available within the portal for reference.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104265\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can suppliers registered with the Companies Commission of Malaysia (SSM) complete their e-Vendor registration?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104265\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Suppliers may self-register online through the e-Vendor Portal at <\/span><a href=\"https:\/\/evendor.anm.gov.my\/\"><span style=\"font-weight: 400\">https:\/\/evendor.anm.gov.my<\/span><\/a><span style=\"font-weight: 400\">. The steps involve visiting the portal, clicking the &#8216;REGISTER&#8217; button on the main page, completing the online form with accurate company information, uploading the required supporting documents, and reviewing all details before submitting the application. A complete user guide is also available within the portal for reference.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"e-vendor-registration-for-suppliers-consultants-or-individuals-not-registered-with-companies-commission-of-malaysia\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. e-Vendor Registration (For Suppliers, Consultants, or Individuals Not Registered with Companies Commission of Malaysia)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"account division 2. e-vendor registration (for suppliers, consultants, or individuals not registered with companies commission of malaysia) how can suppliers, consultants, or individuals not registered with ssm complete their e-vendor registration? applicants must submit their application to the relevant accounting office (ao) or responsibility centre (ptj) in the state where they are located. this is done by downloading the offline supplier registration form from https:\/\/evendor.anm.gov.my and completing it accurately. the completed form must be submitted together with supporting documents\u2014including a copy of the representative&#8217;s or individual&#8217;s identity card or passport, a copy of the company\/organisation registration certificate (if applicable), and a copy of the bank account book or latest bank statement\u2014to the relevant ao or ptj for processing.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104270\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can suppliers, consultants, or individuals not registered with SSM complete their e-Vendor registration?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104270\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applicants must submit their application to the relevant Accounting Office (AO) or Responsibility Centre (PTJ) in the state where they are located. This is done by downloading the offline Supplier Registration Form from <\/span><a href=\"https:\/\/evendor.anm.gov.my\/\"><span style=\"font-weight: 400\">https:\/\/evendor.anm.gov.my<\/span><\/a><span style=\"font-weight: 400\"> and completing it accurately. The completed form must be submitted together with supporting documents\u2014including a copy of the representative&#8217;s or individual&#8217;s Identity Card or Passport, a copy of the company\/organisation Registration Certificate (if applicable), and a copy of the bank account book or latest bank statement\u2014to the relevant AO or PTJ for processing.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"payment-of-compound-imposed-under-the-tourism-industry-act-1992-via-the-ipayment-portal\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Payment of Compound Imposed under the Tourism Industry Act 1992 via the iPayment Portal                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"account division 3. payment of compound imposed under the tourism industry act 1992 via the ipayment portal how can compound payments imposed under the tourism industry act 1992 be made via the ipayment portal? compound payments can be made through the accountant general&#8217;s department of malaysia (janm) ipayment portal at https:\/\/ipayment.anm.gov.my. users must register as a new user (if they do not have an account) and log in. please ensure that the compound bill has been keyed into the system by the relevant state ministry of tourism, arts and culture office or the tourism licensing and enforcement division before selecting the bill and proceeding with the available payment methods. payers may also seek assistance from the state ministry of tourism, arts and culture office where the compound was issued.\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104274\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can compound payments imposed under the Tourism Industry Act 1992 be made via the iPayment Portal?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104274\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Compound payments can be made through the Accountant General&#8217;s Department of Malaysia (JANM) iPayment Portal at <\/span><a href=\"https:\/\/ipayment.anm.gov.my\/\"><span style=\"font-weight: 400\">https:\/\/ipayment.anm.gov.my<\/span><\/a><span style=\"font-weight: 400\">. Users must register as a new user (if they do not have an account) and log in. Please ensure that the compound bill has been keyed into the system by the relevant State Ministry of Tourism, Arts and Culture Office or the Tourism Licensing and Enforcement Division before selecting the bill and proceeding with the available payment methods. Payers may also seek assistance from the State Ministry of Tourism, Arts and Culture office where the compound was issued.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"finance-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Finance Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"procurement-requirements-for-participating-in-motac-tenders-or-quotations\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. Procurement (Requirements for Participating in MOTAC Tenders or Quotations)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"finance division 1. procurement (requirements for participating in motac tenders or quotations) what are the requirements for contractors\/suppliers to participate in tenders\/quotations advertised by motac? for the procurement of supplies and services, contractors or suppliers must be registered with the ministry of finance (mof) under the relevant field codes and obtain a company registration certificate, with further details available through the quotation\/tender notice on the eperolehan portal. for works procurement, they must be registered with the construction industry development board malaysia (cidb), hold a contractor registration certificate (ppk) with the appropriate grade, category, and specialization, and possess a government works procurement certificate (spkk). for tenders or quotations involving sabah and sarawak, contractors or suppliers must be registered with the sabah contractors registration centre (pukonsa) or the contractors and consultants registration unit (upkj) respectively, under the relevant grade, category, and specialization, which certificates are equivalent to the spkk issued by cidb.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104277\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the requirements for contractors\/suppliers to participate in tenders\/quotations advertised by MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104277\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>For the procurement of supplies and services, contractors or suppliers must be registered with the Ministry of Finance (MOF) under the relevant field codes and obtain a Company Registration Certificate, with further details available through the Quotation\/Tender Notice on the ePerolehan portal. For works procurement, they must be registered with the Construction Industry Development Board Malaysia (CIDB), hold a Contractor Registration Certificate (PPK) with the appropriate grade, category, and specialization, and possess a Government Works Procurement Certificate (SPKK). For tenders or quotations involving Sabah and Sarawak, contractors or suppliers must be registered with the Sabah Contractors Registration Centre (PUKONSA) or the Contractors and Consultants Registration Unit (UPKJ) respectively, under the relevant grade, category, and specialization, which certificates are equivalent to the SPKK issued by CIDB.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"procurement-mof-registration-fee\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Procurement (MOF Registration Fee)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"finance division 2. procurement (mof registration fee) what is the registration fee with mof? the registration fee for mof is rm450.00 for a duration of three (3) years, allowing for a maximum registration of up to 30 field codes.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104280\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the registration fee with MOF?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104280\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The registration fee for MOF is RM450.00 for a duration of three (3) years, allowing for a maximum registration of up to 30 field codes.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"procurement-mof-registration-application-form\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Procurement (MOF Registration Application Form)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"finance division 3. procurement (mof registration application form) where can the registration application form be obtained? no manual application forms are provided for mof registration. all applications must be completed and submitted fully online through the official eperolehan system website.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104283\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where can the registration application form be obtained?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104283\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>No manual application forms are provided for MOF registration. All applications must be completed and submitted fully online through the official ePerolehan System website.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"procurement-eligibility-to-participate-in-quotation-exercises\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4. Procurement (Eligibility to Participate in Quotation Exercises)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"finance division 4. procurement (eligibility to participate in quotation exercises) who is eligible to participate in quotation exercises? for works procurement, eligibility is open to grade g1 contractors registered with cidb and spkk for values above rm50,000 up to rm200,000; grade g2 contractors registered with cidb, ppk, and spkk for values above rm200,000 up to rm500,000 ; local electrical contractors for electrical works valued above rm50,000 up to rm500,000 ; and grade g1 or g2 contractors for specialized mechanical works. for supplies\/services valued above rm50,000 up to rm100,000, eligibility is open to local suppliers or companies within the respective state holding bumiputera status and registered with mof. for values above rm100,000 up to rm500,000, it is open to local suppliers or companies within the respective state registered with mof under the relevant field codes. for sabah and sarawak, contractors registered with pukonsa and upkj are also eligible to participate.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104286\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is eligible to participate in quotation exercises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104286\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>For <strong>Works<\/strong> procurement, eligibility is open to Grade G1 contractors registered with CIDB and SPKK for values above RM50,000 up to RM200,000; Grade G2 contractors registered with CIDB, PPK, and SPKK for values above RM200,000 up to RM500,000 ; local electrical contractors for electrical works valued above RM50,000 up to RM500,000 ; and Grade G1 or G2 contractors for specialized mechanical works. For <strong>Supplies\/Services<\/strong> valued above RM50,000 up to RM100,000, eligibility is open to local suppliers or companies within the respective state holding Bumiputera status and registered with MOF. For values above RM100,000 up to RM500,000, it is open to local suppliers or companies within the respective state registered with MOF under the relevant field codes. For Sabah and Sarawak, contractors registered with PUKONSA and UPKJ are also eligible to participate.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"procurement-participation-of-subsidiaries-or-cooperatives-in-parent-organization-tenders\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    5. Procurement (Participation of Subsidiaries or Cooperatives in Parent Organization Tenders)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"finance division 5. procurement (participation of subsidiaries or cooperatives in parent organization tenders) can subsidiaries\/cooperatives participate in the tenders\/quotations of their parent organizations? yes, companies, subsidiaries, statutory bodies including higher education institutions, cooperatives, government staff funds, and local authorities are granted equal treatment and are permitted to participate in the procurement exercises of their parent organizations. this aligns with the government&#8217;s decision to grant autonomy to statutory bodies, including public higher education institutions (iptas), to manage procurement involving their respective subsidiaries based on the &#8220;let managers manage&#8221; principle. all involved agencies are required to establish their own procurement guidelines and internal control procedures, taking into account government policies to ensure that procurement is conducted in a transparent, fair, equitable manner, and with full accountability.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104289\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can subsidiaries\/cooperatives participate in the tenders\/quotations of their parent organizations?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104289\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Yes, companies, subsidiaries, statutory bodies including Higher Education Institutions, cooperatives, Government staff funds, and Local Authorities are granted equal treatment and are permitted to participate in the procurement exercises of their parent organizations. This aligns with the Government&#8217;s decision to grant autonomy to statutory bodies, including Public Higher Education Institutions (IPTAs), to manage procurement involving their respective subsidiaries based on the &#8220;let managers manage&#8221; principle. All involved agencies are required to establish their own procurement guidelines and internal control procedures, taking into account Government policies to ensure that procurement is conducted in a transparent, fair, equitable manner, and with full accountability.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"industrial-development-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Industrial Development Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"mytqa-2\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1.MyTQA                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 1.mytqa what is the mytqa application procedure? application information &#8211; applicants can download the guidelines, evaluation criteria, and mytqa application form from the official motac website (https:\/\/www.motac.gov.my\/malaysia-tourism-quality-assurance-mytqa\/)\nself-assessment &#8211; applicants are encouraged to conduct a self-assessment before submitting the mytqa evaluation application to motac\nsubmit application &#8211; the evaluation will be implemented within 30 days after the complete documents are received by motac.\nevaluation session &#8211; an evaluation panel recognized by motac will conduct an evaluation at the product location.\nevaluation decision &#8211; the decision will be informed within fourteen (14) days after the mytqa evaluation panel committee meeting convenes.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104306\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the MyTQA application procedure?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104306\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <ol>\n<li>Application information &#8211; Applicants can download the guidelines, evaluation criteria, and MyTQA application form from the official MOTAC website (<a href=\"https:\/\/www.motac.gov.my\/malaysia-tourism-quality-assurance-mytqa\/\">https:\/\/www.motac.gov.my\/malaysia-tourism-quality-assurance-mytqa\/<\/a>)<\/li>\n<li>Self-assessment &#8211; Applicants are encouraged to conduct a self-assessment before submitting the MyTQA evaluation application to MOTAC<\/li>\n<li>Submit Application &#8211; The evaluation will be implemented within 30 days after the complete documents are received by MOTAC.<\/li>\n<li>Evaluation Session &#8211; An Evaluation Panel recognized by MOTAC will conduct an evaluation at the product location.<\/li>\n<li>Evaluation Decision &#8211; The decision will be informed within fourteen (14) days after the MyTQA Evaluation Panel Committee Meeting convenes.<\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 1.mytqa what are the themes\/categories of the mytqa programme? there are seven (7) categories of tourism products under the mytqa programme, namely:\n\nman-made tourism;\naqua &amp; marine tourism;\nsports &amp; recreational tourism;\nculture &amp; heritage tourism;\nnature, adventure &amp; eco-tourism;\ntourism, shopping, recreation &amp; lifestyle; and\nmeetings, incentives, conventions &amp; exhibitions (mice) tourism\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104303\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the themes\/categories of the MyTQA Programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104303\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>There are seven (7) categories of tourism products under the MyTQA programme, namely:<\/p>\n<ol>\n<li>Man-Made Tourism;<\/li>\n<li>Aqua &amp; Marine Tourism;<\/li>\n<li>Sports &amp; Recreational Tourism;<\/li>\n<li>Culture &amp; Heritage Tourism;<\/li>\n<li>Nature, Adventure &amp; Eco-Tourism;<\/li>\n<li>Tourism, Shopping, Recreation &amp; Lifestyle; and<\/li>\n<li>Meetings, Incentives, Conventions &amp; Exhibitions (MICE) Tourism<\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 1.mytqa what are the benefits\/advantages of the mytqa programme? i) utilizing the mytqa certificate &amp; plaque for tourism product promotional purposes.\nii) opportunity to participate in service quality training courses organized by motac.\niii) opportunity to participate in overseas trade missions organized by tourism malaysia.\niv) listed on the motac and tourism malaysia websites.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104299\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the benefits\/advantages of the MyTQA programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104299\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>i) Utilizing the MyTQA Certificate &amp; Plaque for tourism product promotional purposes.<\/p>\n<p>ii) Opportunity to participate in service quality training courses organized by MOTAC.<\/p>\n<p>iii) Opportunity to participate in overseas trade missions organized by Tourism Malaysia.<\/p>\n<p>iv) Listed on the MOTAC and Tourism Malaysia websites.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 1.mytqa what are the objectives of the mytqa programme? i) to establish an accreditation \/ certification programme as a reference mechanism for domestic and international tourists regarding the quality of tourism products in malaysia.\nii) to foster a continuous culture of prioritizing tourism product quality among tourism sector operators.\niii) to enhance the quality of tourism products in malaysia and the quality of services offered.\niv) to increase tourist confidence in tourism products that have been recognized by mytqa.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104296\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the objectives of the MyTQA programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104296\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>i) To establish an Accreditation \/ Certification Programme as a reference mechanism for domestic and international tourists regarding the quality of tourism products in Malaysia.<\/p>\n<p>ii) To foster a continuous culture of prioritizing tourism product quality among tourism sector operators.<\/p>\n<p>iii) To enhance the quality of tourism products in Malaysia and the quality of services offered.<\/p>\n<p>iv) To increase tourist confidence in tourism products that have been recognized by MyTQA.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 1.mytqa what is the malaysia tourism quality assurance (mytqa) programme? the malaysia tourism quality assurance (mytqa) is an initiative by the ministry of tourism, arts and culture malaysia (motac) to enhance the services and quality of facilities for tourism products in malaysia. it serves as a recognition for tourism products and provides exposure to tourism industry players to place higher priority on the quality of services provided.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104292\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Malaysia Tourism Quality Assurance (MyTQA) Programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104292\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The Malaysia Tourism Quality Assurance (MyTQA) is an initiative by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) to enhance the services and quality of facilities for tourism products in Malaysia. It serves as a recognition for tourism products and provides exposure to tourism industry players to place higher priority on the quality of services provided.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"expatriate\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. EXPATRIATE                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 2. expatriate what are the positions not allowed for expatriates in the hotel sector? hotel sector expatriates are not allowed to serve in frontline positions (frontliners) such as guest service, front office, front desk, and related positions.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104323\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the positions NOT ALLOWED for expatriates in the hotel sector?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104323\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Hotel sector expatriates are not allowed to serve in frontline positions (frontliners) such as Guest Service, Front Office, Front Desk, and related positions.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 2. expatriate what is the difference between expatriate categories i, ii, and iii? employment pass categories (employment pass)\n\ncategory i the minimum monthly salary is rm20,000.00 and above with an employment duration of up to 10 years.\ncategory ii the minimum monthly salary is rm10,000.00 to rm19,999.00 with an employment duration of up to 10 years and requires a replacement plan.\ncategory iii the minimum monthly salary is rm5,000.00 to rm9,999.00 with an employment duration of up to 5 years and requires a replacement plan. however, the support period by motac is limited to a maximum of 2 years.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104320\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the difference between expatriate categories I, II, and III?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104320\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Employment Pass Categories (Employment Pass)<\/p>\n<ul>\n<li>Category I The minimum monthly salary is RM20,000.00 and above with an employment duration of up to 10 years.<\/li>\n<li>Category II The minimum monthly salary is RM10,000.00 to RM19,999.00 with an employment duration of up to 10 years and requires a replacement plan.<\/li>\n<li>Category III The minimum monthly salary is RM5,000.00 to RM9,999.00 with an employment duration of up to 5 years and requires a replacement plan. However, the support period by MOTAC is limited to a maximum of 2 years.<\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 2. expatriate does motac support expatriate applications for all categories (i to iii)? yes. effective 1 june 2026, motac processes expatriate support letter applications for all employment pass categories (categories i to iii).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104317\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does MOTAC support expatriate applications for all categories (I to III)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104317\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Yes. Effective 1 June 2026, MOTAC processes expatriate support letter applications for all employment pass categories (categories I to III).<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 2. expatriate what are the general requirements for expatriate applications? application requirements for expatriate support\n\napplication method applications must be submitted through the company or an appointed authorized representative.\ncompany registration (ssm) the applying company must be registered with the companies commission of malaysia (ssm).\nbusiness licence (pbt) the company must possess a valid business licence from the local authority (pbt).\npaid-up capital the company must comply with the minimum paid-up capital as required.\nminimum salary comply with the minimum salary according to the expatriate category set by the immigration department of malaysia.\nacademic qualifications requirement of a degree \/ diploma \/ certificate or professional qualification and its equivalent in a field related to the position offered.\nwork experience possess work experience as specified in the related field based on academic qualifications; and\nage limit the expatriate must be aged at least 25 years and above. \u00b7 further information for expatriate support applications can be referred to at the link: https:\/\/www.motac.gov.my\/category\/muat-turun\/bahagian-pembangunan-industri\/ekspatriat\/\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104314\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the general requirements for expatriate applications?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104314\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Application Requirements for Expatriate Support<\/p>\n<ol>\n<li>Application Method Applications must be submitted through the company or an appointed authorized representative.<\/li>\n<li>Company Registration (SSM) The applying company must be registered with the Companies Commission of Malaysia (SSM).<\/li>\n<li>Business Licence (PBT) The company must possess a valid business licence from the Local Authority (PBT).<\/li>\n<li>Paid-up Capital The company must comply with the minimum paid-up capital as required.<\/li>\n<li>Minimum Salary Comply with the minimum salary according to the expatriate category set by the Immigration Department of Malaysia.<\/li>\n<li>Academic Qualifications Requirement of a Degree \/ Diploma \/ Certificate or professional qualification and its equivalent in a field related to the position offered.<\/li>\n<li>Work Experience Possess work experience as specified in the related field based on academic qualifications; and<\/li>\n<li>Age Limit The expatriate must be aged at least 25 years and above. \u00b7 Further information for expatriate support applications can be referred to at the link: <a href=\"https:\/\/www.motac.gov.my\/category\/muat-turun\/bahagian-pembangunan-industri\/ekspatriat\/\">https:\/\/www.motac.gov.my\/category\/muat-turun\/bahagian-pembangunan-industri\/ekspatriat\/<\/a><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 2. expatriate what are the sectors allowed for expatriate support letter applications in the tourism services sector? the ministry of tourism, arts and culture (motac) only processes expatriate support letter applications for the hotel, spa services, and travel agency (travel agency) sub-sectors.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104311\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the sectors allowed for expatriate support letter applications in the tourism services sector?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104311\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The Ministry of Tourism, Arts and Culture (MOTAC) only processes expatriate support letter applications for the Hotel, Spa Services, and travel agency (Travel Agency) sub-sectors.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"foreign-worker\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3.Foreign Worker                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 3.foreign worker what are the sectors allowed for the recruitment of foreign workers? currently, only six (6) employment sectors are allowed for the recruitment of foreign workers, which comprise five (5) formal sectors including the construction, manufacturing, services, plantation, and agriculture sectors. meanwhile, one (1) informal sector is foreign domestic helpers.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104343\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the sectors allowed for the recruitment of foreign workers?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104343\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Currently, only six (6) employment sectors are allowed for the recruitment of foreign workers, which comprise five (5) formal sectors including the construction, manufacturing, services, plantation, and agriculture sectors. Meanwhile, one (1) informal sector is foreign domestic helpers.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 3.foreign worker what is the application process for the recruitment of foreign workers for the tourism services sector? for the tourism services sector, the recruitment process for foreign workers is generally as follows:\n\nstep 1: obtain initial approval to employ foreign workers &#8211; employer&#8217;s action: employers need to apply for approval under section 60k of the employment act 1955 through the foreign worker management system. \u00b7 involved agency: this approval is issued by the department of labour peninsular malaysia (jtksm).\nstep 2: apply for foreign worker quota &#8211; employer&#8217;s action: after initial approval is obtained, the employer submits the foreign worker quota application through the fwcms (foreign workers centralized management system) system. \u00b7 requirement: upload the required supporting documents into the system.\nstep 3: interview at osc kdn &#8211; employer&#8217;s action: once the documents are verified, the employer must choose an appointment date and attend the interview session at the one stop centre (osc) for foreign worker management, ministry of home affairs (kdn). evaluation process: the session is conducted together with the relevant panel, including motac. the application decision is usually given on the same day.\n\nstep 4: levy payment &#8211; employer&#8217;s action: if the quota application is approved, the employer must settle the foreign worker levy payment online within the stipulated timeframe.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104340\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the application process for the recruitment of foreign workers for the tourism services sector?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104340\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>For the tourism services sector, the recruitment process for foreign workers is generally as follows:<\/p>\n<ul>\n<li>Step 1: Obtain Initial Approval to Employ Foreign Workers &#8211; Employer&#8217;s Action: Employers need to apply for approval under Section 60K of the Employment Act 1955 through the foreign worker management system. \u00b7 Involved Agency: This approval is issued by the Department of Labour Peninsular Malaysia (JTKSM).<\/li>\n<li>Step 2: Apply for Foreign Worker Quota &#8211; Employer&#8217;s Action: After initial approval is obtained, the employer submits the foreign worker quota application through the FWCMS (Foreign Workers Centralized Management System) system. \u00b7 Requirement: Upload the required supporting documents into the system.<\/li>\n<li>Step 3: Interview at OSC KDN &#8211; Employer&#8217;s Action: Once the documents are verified, the employer must choose an appointment date and attend the interview session at the One Stop Centre (OSC) for Foreign Worker Management, Ministry of Home Affairs (KDN). Evaluation Process: The session is conducted together with the relevant panel, including MOTAC. The application decision is usually given on the same day.<\/li>\n<\/ul>\n<p>Step 4: Levy Payment &#8211; Employer&#8217;s Action: If the quota application is approved, the employer must settle the foreign worker levy payment online within the stipulated timeframe.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 3.foreign worker what is the employment period for foreign workers? the allowed employment period is 5 years + 5 years for the formal sector.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104337\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the employment period for foreign workers?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104337\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The allowed employment period is 5 years + 5 years for the formal sector.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 3.foreign worker what is the primary role of motac in the tourism sector foreign worker application process? as the regulatory agency (aks), motac plays a role in determining the employment requirements and criteria for foreign workers in the tourism sector and approving the number of foreign worker quotas based on those requirements and criteria.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104334\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the primary role of MOTAC in the tourism sector foreign worker application process?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104334\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>As the regulatory agency (AKS), MOTAC plays a role in determining the employment requirements and criteria for foreign workers in the tourism sector and approving the number of foreign worker quotas based on those requirements and criteria.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 3.foreign worker for the tourism services sector, motac is the regulatory agency (aks). what are the sub-sectors allowed under motac? allowed sub-sectors and positions\n\nspa sub-sector &#8211; position: spa therapist\nwellness and massage centre (pku) sub-sector &#8211; position: foot massager\nhotel sub-sector (back of house) &#8211; position: housekeeping\nresort island sub-sector &#8211; position: housekeeping\ngolf sub-sector &#8211; position: caddie\ntheme park sub-sector &#8211; position: recreational theme park operator assistant\ntheme park sub-sector &#8211; position: water theme park attendant assistant\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104328\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            For the tourism services sector, MOTAC is the regulatory agency (AKS). What are the sub-sectors allowed under MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104328\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Allowed Sub-sectors and Positions<\/p>\n<ol>\n<li>Spa Sub-sector &#8211; Position: Spa Therapist<\/li>\n<li>Wellness and Massage Centre (PKU) Sub-sector &#8211; Position: Foot Massager<\/li>\n<li>Hotel Sub-sector (Back of House) &#8211; Position: Housekeeping<\/li>\n<li>Resort Island Sub-sector &#8211; Position: Housekeeping<\/li>\n<li>Golf Sub-sector &#8211; Position: Caddie<\/li>\n<li>Theme Park Sub-sector &#8211; Position: Recreational Theme Park Operator Assistant<\/li>\n<li>Theme Park Sub-sector &#8211; Position: Water Theme Park Attendant Assistant<\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"registration-of-tourism-projects\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4. Registration Of Tourism Projects                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects how long does the application process take? 20 working days from the date the complete application is received.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104377\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long does the application process take?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104377\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>20 working days from the date the complete application is received.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects can the application be submitted online? no. applications must be submitted manually using the form available on the website www.motac.gov.my and posted or delivered to the industrial development division, level 14, ministry of tourism, arts and culture malaysia, putrajaya.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104374\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can the application be submitted online?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104374\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>No. Applications must be submitted manually using the form available on the website www.motac.gov.my and posted or delivered to the Industrial Development Division, Level 14, Ministry of Tourism, Arts and Culture Malaysia, Putrajaya.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects how much is the processing fee for the tourism project registration certificate application? no payment is charged.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104370\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How much is the processing fee for the Tourism Project Registration Certificate application?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104370\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>No payment is charged.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects how long is the validity period of the tourism project registration certificate? 2 years.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104366\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long is the validity period of the Tourism Project Registration Certificate?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104366\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>2 years.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects what are the conditions to apply for the tourism project registration certificate? project criteria and conditions\n\nnature of project the project must not be membership-based or exclusive in nature.\naccommodation project for accommodation projects, there is no minimum length of stay requirement.\nphysical development status the physical development of the project must be at least 75% and certified by a certified architect.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104363\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the conditions to apply for the Tourism Project Registration Certificate?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104363\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Project Criteria and Conditions<\/p>\n<ol>\n<li>Nature of Project The project must not be membership-based or exclusive in nature.<\/li>\n<li>Accommodation Project For accommodation projects, there is no minimum length of stay requirement.<\/li>\n<li>Physical Development Status The physical development of the project must be at least 75% and certified by a certified architect.<\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects who can apply for the tourism project registration certificate? a company incorporated in malaysia that undertakes accommodation and non-accommodation projects, for example, theme parks, integrated handicraft centres &amp; cultural exhibitions, galleries &amp; museums, marina parks, tourism restaurants, and conference\/exhibition centres.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104354\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who can apply for the Tourism Project Registration Certificate?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104354\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>A company incorporated in Malaysia that undertakes accommodation and non-accommodation projects, for example, Theme Parks, Integrated Handicraft Centres &amp; Cultural Exhibitions, Galleries &amp; Museums, Marina Parks, Tourism Restaurants, and Conference\/Exhibition Centres.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 4. registration of tourism projects what is meant by a tourism project? a tourism project refers to a project that is specifically planned and developed to promote tourism activities and is capable of attracting tourists to visit the location as well as involving themselves in the activities held.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104349\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by a tourism project?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104349\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>A tourism project refers to a project that is specifically planned and developed to promote tourism activities and is capable of attracting tourists to visit the location as well as involving themselves in the activities held.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"tourism-sector-financing\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    5.Tourism Sector Financing                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 5.tourism sector financing what are the application eligibility requirements? applicant eligibility requirements:\n\nentity registration the applicant must be registered under:\n\ncompanies act 1965 \/ companies act 2016,\ncompanies commission of malaysia 2002, and\/or\nco-operative societies act 1970 or co-operative societies act 1993.\n\n\nshareholding (equity) the applicant must be owned by malaysian citizens with a shareholding of at least 51%.\ncompany operational status new or existing companies implementing or planning the implementation of tourism projects. however, for tkp, existing companies must have been in operation for more than two (2) years.\nproject location the project must be located or operating in malaysia.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104393\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the application eligibility requirements?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104393\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Applicant Eligibility Requirements:<\/p>\n<ul>\n<li>Entity Registration The applicant must be registered under:\n<ul>\n<li>Companies Act 1965 \/ Companies Act 2016,<\/li>\n<li>Companies Commission of Malaysia 2002, and\/or<\/li>\n<li>Co-operative Societies Act 1970 or Co-operative Societies Act 1993.<\/li>\n<\/ul>\n<\/li>\n<li>Shareholding (Equity) The applicant must be owned by Malaysian citizens with a shareholding of at least 51%.<\/li>\n<li>Company Operational Status New or existing companies implementing or planning the implementation of tourism projects. However, for TKP, existing companies must have been in operation for more than two (2) years.<\/li>\n<li>Project Location The project must be located or operating in Malaysia.<\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 5.tourism sector financing what are the advantages of applying for the tourism fund under motac? this facility is managed by appointed financial institutions offering competitive profit rates.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104390\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the advantages of applying for the Tourism Fund under MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104390\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>This facility is managed by appointed financial institutions offering competitive profit rates.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 5.tourism sector financing what are the types of tourism sector financing provided? there are two (2) types of tourism sector financing provided by motac, namely the urban renewal and tourism programme (urtp) managed by bank pembangunan malaysia berhad (bpmb) and the special tourism fund (tkp) managed by sme bank.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104387\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the types of Tourism Sector Financing provided?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104387\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>There are two (2) types of Tourism Sector Financing provided by MOTAC, namely the Urban Renewal and Tourism Programme (URTP) managed by Bank Pembangunan Malaysia Berhad (BPMB) and the Special Tourism Fund (TKP) managed by SME Bank.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"industrial development division 5.tourism sector financing what is meant by tourism sector financing or the tourism fund? the tourism sector financing facility is an initiative provided to assist tourism companies and operators in obtaining financing to develop, upgrade, or expand tourism products and services in malaysia.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-104383\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by Tourism Sector Financing or the Tourism Fund?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-104383\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The Tourism Sector Financing facility is an initiative provided to assist tourism companies and operators in obtaining financing to develop, upgrade, or expand tourism products and services in Malaysia.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"information-management-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Information Management Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-role-and-functions-of-bpm\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. Role and Functions of BPM                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 1. role and functions of bpm what is the primary role of the information management division (bpm), motac? bpm is responsible for planning, developing, managing, and maintaining the overall ict infrastructure, ict governance, application systems, and cybersecurity, as well as fostering a digital culture across the ministry of tourism, arts and culture.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105289\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the primary role of the Information Management Division (BPM), MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105289\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">BPM is responsible for planning, developing, managing, and maintaining the overall ICT infrastructure, ICT governance, application systems, and cybersecurity, as well as fostering a digital culture across the Ministry of Tourism, Arts and Culture.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-governance-of-the-ict-technical-committee-jti-and-ict-steering-committee-jpict-motac\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Governance of the ICT Technical Committee (JTI) and ICT Steering Committee (JPICT), MOTAC                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 2. governance of the ict technical committee (jti) and ict steering committee (jpict), motac what are the functions of the ict technical committee (jti) and the ict steering committee (jpict), motac? motac jti: responsible for evaluating the technical aspects of every proposed ict project and procurement. this evaluation covers detailed specifications, system integration, cybersecurity, and technological suitability before the proposal is submitted to the jpict level.\nmotac jpict: responsible for considering and approving ict projects and procurements to ensure their implementation aligns with the ministry&#8217;s priorities, financial allocations, and digitalization direction.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105298\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the functions of the ICT Technical Committee (JTI) and the ICT Steering Committee (JPICT), MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105298\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <ol>\n<li><b>MOTAC JTI<\/b><span style=\"font-weight: 400\">: Responsible for evaluating the technical aspects of every proposed ICT project and procurement. This evaluation covers detailed specifications, system integration, cybersecurity, and technological suitability before the proposal is submitted to the JPICT level.<\/span><\/li>\n<li><b>MOTAC JPICT<\/b><span style=\"font-weight: 400\">: Responsible for considering and approving ICT projects and procurements to ensure their implementation aligns with the Ministry&#8217;s priorities, financial allocations, and digitalization direction.<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 2. governance of the ict technical committee (jti) and ict steering committee (jpict), motac what types of applications are typically required to be referred to the jti or jpict? approval from the jti or jpict is mandatory for proposed ict procurements, development, and project implementations across the ministry and its under-secretariat agencies, which include:\n\n\n\nthe development, upgrading, expansion, or redevelopment of application systems and portals;&nbsp;\nthe procurement of hardware, software, licenses, networks, and ict security equipment;&nbsp;\nict services such as cloud computing, subscriptions, rentals, maintenance, and managed services;&nbsp;\ndata integration and sharing projects between agencies, including the implementation of integrated digital services based on the whole-of-government (wog) concept;&nbsp;\nin-house ict projects utilizing development allocations, operating allocations, or public-private partnership (ppp) methods; and&nbsp;\nsignificant changes to previously approved projects, such as alterations in scope, cost, specifications, quantity, or implementation periods.&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105295\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What types of applications are typically required to be referred to the JTI or JPICT?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105295\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Approval from the JTI or JPICT is mandatory for proposed ICT procurements, development, and project implementations across the Ministry and its under-secretariat agencies, which include:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The development, upgrading, expansion, or redevelopment of application systems and portals;<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The procurement of hardware, software, licenses, networks, and ICT security equipment;<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ICT services such as cloud computing, subscriptions, rentals, maintenance, and managed services;<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Data integration and sharing projects between agencies, including the implementation of integrated digital services based on the Whole-of-Government (WoG) concept;<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In-house ICT projects utilizing Development Allocations, Operating Allocations, or Public-Private Partnership (PPP) methods; and<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Significant changes to previously approved projects, such as alterations in scope, cost, specifications, quantity, or implementation periods.<\/span>&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 2. governance of the ict technical committee (jti) and ict steering committee (jpict), motac how do i apply for the development of a new application system or technical approval for an ict procurement project? any project requirement or new application system development must undergo the official application and evaluation process as follows:\n\n\n\nrefer to the guide: download the &#8220;cara permohonan kelulusan teknikal ict motac&#8221; (motac ict technical approval application guide) from the motac portal via the jti and jpict motac category link.\nprepare slides: prepare a presentation document using the official jpict application slide template provided.\nsubmit proposal: submit the proposal paper and presentation slides to the secretariat via the official email (urusetiajpict@motac.gov.my) for an initial evaluation.\nevaluation &amp; approval: complete applications will be brought to the ict technical committee (jti) meeting and subsequently to the motac ict steering committee (jpict) meeting for a final decision.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105293\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I apply for the development of a new application system or technical approval for an ICT procurement project?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105293\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Any project requirement or new application system development must undergo the official application and evaluation process as follows:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer to the Guide: Download the <\/span><i><span style=\"font-weight: 400\">&#8220;Cara Permohonan Kelulusan Teknikal ICT MOTAC&#8221;<\/span><\/i><span style=\"font-weight: 400\"> (MOTAC ICT Technical Approval Application Guide) from the MOTAC portal via the JTI and JPICT MOTAC category link.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Prepare Slides: Prepare a presentation document using the official JPICT Application Slide Template provided.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Submit Proposal: Submit the proposal paper and presentation slides to the secretariat via the official email (urusetiajpict@motac.gov.my) for an initial evaluation.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Evaluation &amp; Approval: Complete applications will be brought to the ICT Technical Committee (JTI) Meeting and subsequently to the MOTAC ICT Steering Committee (JPICT) Meeting for a final decision.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 2. governance of the ict technical committee (jti) and ict steering committee (jpict), motac where can i check the jti and jpict meeting dates or schedule for this year? the schedule and calendar of important meeting dates for the current year can be checked and downloaded directly via the jti and jpict category link on the official motac portal.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105291\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where can I check the JTI and JPICT meeting dates or schedule for this year?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105291\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The schedule and calendar of important meeting dates for the current year can be checked and downloaded directly via the JTI and JPICT category link on the official MOTAC portal.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-official-email-account-new-user-id-application\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Official Email Account \/ New User ID Application                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 3. official email account \/ new user id application how do i apply for an official email account or a new user id at motac? new motac personnel are required to apply online via the mymail application link, which can be accessed through the motac intranet portal.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105300\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I apply for an official email account or a new user ID at MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105300\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">New MOTAC personnel are required to apply online via the MyMail application link, which can be accessed through the MOTAC Intranet portal.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"4-account-and-password-management\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4. Account and Password Management                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 4. account and password management i forgot my official motac email password \/ user id. what should i do? you can reset your password through the ict helpdesk: access the service desk ict application via the motac intranet, or contact the bpm mygovuc administrator via email (ot@motac.gov.my) by providing your full name and official motac email address for identity verification.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105302\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I forgot my official MOTAC email password \/ User ID. What should I do?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105302\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You can reset your password through the ICT Helpdesk: Access the Service Desk ICT application via the MOTAC Intranet, or contact the BPM MyGovUC Administrator via email (ot@motac.gov.my) by providing your full name and official MOTAC email address for identity verification.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"5-advisory-services\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    5. Advisory Services                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 5. advisory services can the infrastructure development division be invited to provide advisory services for development projects proposed by government departments\/agencies? yes. if the federal departments\/agencies, state governments, or local authorities do not possess the required expertise, the infrastructure development division can provide preliminary assessments and initial views for the proposed tourism, arts, and culture development projects.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105341\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can the Infrastructure Development Division be invited to provide advisory services for development projects proposed by Government Departments\/Agencies?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105341\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes. If the Federal Departments\/Agencies, State Governments, or Local Authorities do not possess the required expertise, the Infrastructure Development Division can provide preliminary assessments and initial views for the proposed tourism, arts, and culture development projects.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"5-electronic-smart-attendance-system-e-sas-registration\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    5. Electronic Smart Attendance System (e-SAS) Registration                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 5. electronic smart attendance system (e-sas) registration how do i register for the e-sas system? users are required to download the e-sas system registration form from the download menu on the motac intranet portal. the completed form must be submitted to the system administrator at bpm for further processing.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105304\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I register for the e-SAS System?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105304\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Users are required to download the e-SAS System Registration Form from the Download menu on the MOTAC Intranet portal. The completed form must be submitted to the system administrator at BPM for further processing.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"6-ict-equipment-loan-motac-headquarters-staff\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    6. ICT Equipment Loan (MOTAC Headquarters Staff)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 6. ict equipment loan (motac headquarters staff) how do i apply to borrow ict equipment (such as laptops or projectors) for official matters\/meetings? applications can be submitted through the following steps:\n\ndownload borang c &#8211; borang permohonan peminjaman peralatan ict from the download menu on the motac intranet portal.\ncomplete the form and submit it to bpm at least three (3) working days before the equipment is needed.\n\n\n(note: application approval is subject to the availability of the equipment units at the requested time.)\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105307\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I apply to borrow ICT equipment (such as laptops or projectors) for official matters\/meetings?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105307\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications can be submitted through the following steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Download <\/span><i><span style=\"font-weight: 400\">Borang C &#8211; Borang Permohonan Peminjaman Peralatan ICT<\/span><\/i><span style=\"font-weight: 400\"> from the Download menu on the MOTAC Intranet portal.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Complete the form and submit it to BPM at least three (3) working days before the equipment is needed.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>(NOTE: APPLICATION APPROVAL IS SUBJECT TO THE AVAILABILITY OF THE EQUIPMENT UNITS AT THE REQUESTED TIME.)<\/b><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"7-updating-officer-directory-on-the-official-portal\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    7. Updating Officer Directory on the Official Portal                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 7. updating officer directory on the official portal our division wishes to update information, upload circulars, or change content on the official motac portal. what is the procedure? each content owner division must appoint a designated division content manager. any request to update content must be submitted to the corporate communication unit (ukk). however, updates to the main structure or new portal layouts must be submitted to bpm using the official portal layout update request form, endorsed by the divisional secretary, at least three (3) working days before the intended publication date.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105309\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Our division wishes to update information, upload circulars, or change content on the Official MOTAC Portal. What is the procedure?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105309\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Each Content Owner division must appoint a designated Division Content Manager. Any request to update content must be submitted to the Corporate Communication Unit (UKK). However, updates to the main structure or new portal layouts must be submitted to BPM using the Official Portal Layout Update Request Form, endorsed by the Divisional Secretary, at least three (3) working days before the intended publication date.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"8-use-of-generative-artificial-intelligence-ai\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    8. Use of Generative Artificial Intelligence (AI)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 8. use of generative artificial intelligence (ai) are motac personnel allowed to use generative ai software (such as chatgpt, gemini, deepseek) to assist in preparing official documents? the use of ai software is permitted as a workplace aid to increase productivity. however, users are strictly prohibited from entering any official government data, classified documents (top secret, secret, confidential, restricted), or sensitive personal information into any third-party ai platforms. this is crucial to preserve information confidentiality in line with the official secrets act 1972, security directive (revised and amended 2017), and the motac cybersecurity policy.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105315\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Are MOTAC personnel allowed to use Generative AI software (such as ChatGPT, Gemini, Deepseek) to assist in preparing official documents?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105315\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>The use of AI software is permitted as a workplace aid to increase productivity. However, users are strictly prohibited from entering any official government data, classified documents (Top Secret, Secret, Confidential, Restricted), or sensitive personal information into any third-party AI platforms. This is crucial to preserve information confidentiality in line with the Official Secrets Act 1972, Security Directive (Revised and Amended 2017), and the MOTAC Cybersecurity Policy.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"9-online-services-access\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    9. Online Services Access                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 9. online services access i am facing technical disruptions (such as system errors or being unable to log in) while using motac&#8217;s online services. how can i get assistance? for external users or industry players facing technical system issues, you may take the following actions:\n\nrefer to the user manual provided on the login page of the respective system.\ncontact the specific helpdesk for that system using the contact information displayed at the bottom of the system interface.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105317\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I am facing technical disruptions (such as system errors or being unable to log in) while using MOTAC&#8217;s online services. How can I get assistance?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105317\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">For external users or industry players facing technical system issues, you may take the following actions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer to the User Manual provided on the login page of the respective system.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Contact the specific Helpdesk for that system using the contact information displayed at the bottom of the system interface.<\/span><\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"10-cybersecurity-incidents-phishing\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    10. Cybersecurity (Incidents \/ Phishing)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 10. cybersecurity (incidents \/ phishing) who should be contacted if there is a suspicious email (phishing) or if a cybersecurity incident occurs? cybersecurity is a shared responsibility. if you receive a suspicious email or suspect your computer is infected with malware\/virus:\nimportant: do not click on any links provided and do not download any attachments.\n\nplease report the incident immediately via the service desk ict (motac intranet) or send a report email directly to kip.bpm@motac.gov.my to enable bpm to take immediate blocking action.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105320\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who should be contacted if there is a suspicious email (Phishing) or if a cybersecurity incident occurs?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105320\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Cybersecurity is a shared responsibility. If you receive a suspicious email or suspect your computer is infected with malware\/virus:<\/span><\/p>\n<p><b>IMPORTANT: DO NOT CLICK ON ANY LINKS PROVIDED AND DO NOT DOWNLOAD ANY ATTACHMENTS.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Please report the incident immediately via the Service Desk ICT (MOTAC <\/span><i><span style=\"font-weight: 400\">Intranet<\/span><\/i><span style=\"font-weight: 400\">) or send a report email directly to <\/span><i><span style=\"font-weight: 400\">kip.bpm@motac.gov.my<\/span><\/i><span style=\"font-weight: 400\"> to enable BPM to take immediate blocking action.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"11-cybersecurity-digital-scams\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    11. Cybersecurity \/ Digital Scams                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 11. cybersecurity \/ digital scams i received a suspicious email\/sms regarding assistance offers or license approvals using motac&#8217;s name. how can i verify its authenticity? motac never requests sensitive personal information, passwords, or personal financial transactions via unofficial emails or messaging applications (sms\/whatsapp). all official digital notifications from the ministry will exclusively use the official email domain @motac.gov.my. if you doubt the authenticity of any notification, please perform an immediate verification by contacting the motac general line or emailing kip.bpm@motac.gov.my.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105323\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I received a suspicious email\/SMS regarding assistance offers or license approvals using MOTAC&#8217;s name. How can I verify its authenticity?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105323\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">MOTAC never requests sensitive personal information, passwords, or personal financial transactions via unofficial emails or messaging applications (SMS\/WhatsApp). All official digital notifications from the ministry will exclusively use the official email domain <\/span><b><i>@motac.gov.my.<\/i><\/b><span style=\"font-weight: 400\"> If you doubt the authenticity of any notification, please perform an immediate verification by contacting the MOTAC General Line or emailing <\/span><b><i>kip.bpm@motac.gov.my.<\/i><\/b><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"12-guest-wi-fi-security\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    12. Guest Wi-Fi Security                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 12. guest wi-fi security does motac provide wi-fi facilities for external visitors or official guests attending meetings? yes. guest wi-fi facilities are provided in key areas such as meeting rooms and the lobby. users can connect to the ssid motac-guest and complete a quick registration on the captive portal page to obtain temporary internet access\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105325\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does MOTAC provide Wi-Fi facilities for external visitors or official guests attending meetings?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105325\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes. Guest Wi-Fi facilities are provided in key areas such as meeting rooms and the lobby. Users can connect to the SSID MOTAC-Guest and complete a quick registration on the captive portal page to obtain temporary internet access<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"13-internet-network-disruption\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    13. Internet Network Disruption                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 13. internet network disruption what procedure should be followed if i face internet or wi-fi network disruptions in the office? if there is a network disruption, please follow these steps:\n\ncheck if colleagues in your surrounding area are experiencing the same issue to identify the scope of the disruption.\nif the disruption persists, report it immediately to the service desk ict (motac intranet), stating your division\/unit, floor\/level, and network port number (if applicable) for rapid technical troubleshooting and resolution.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105327\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What procedure should be followed if I face Internet or Wi-Fi network disruptions in the office?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105327\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">If there is a network disruption, please follow these steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Check if colleagues in your surrounding area are experiencing the same issue to identify the scope of the disruption.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the disruption persists, report it immediately to the Service Desk ICT (MOTAC Intranet), stating your Division\/Unit, Floor\/Level, and Network Port Number (if applicable) for rapid technical troubleshooting and resolution.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ul>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"14-disposal-of-ict-equipment-e-waste\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    14. Disposal of ICT Equipment (E-Waste)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"information management division 14. disposal of ict equipment (e-waste) what action should be taken regarding ict hardware (such as desktop computers or printers) in our division that is broken, obsolete, or no longer in use? such hardware cannot be disposed of as domestic waste. your division must submit a request for a technical inspection to bpm for a certificate of disposal (perakuan pelupusan &#8211; pep). bpm will evaluate whether the equipment qualifies for disposal in accordance with government movable asset management procedures (refer to treasury circular am 2.7).\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105329\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What action should be taken regarding ICT hardware (such as desktop computers or printers) in our Division that is broken, obsolete, or no longer in use?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105329\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Such hardware cannot be disposed of as domestic waste. Your Division must submit a request for a technical inspection to BPM for a Certificate of Disposal (<\/span><i><span style=\"font-weight: 400\">Perakuan Pelupusan<\/span><\/i><span style=\"font-weight: 400\"> &#8211; PEP). BPM will evaluate whether the equipment qualifies for disposal in accordance with government movable asset management procedures (Refer to Treasury Circular AM 2.7).<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"infrastructure-development-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Infrastructure Development Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-main-functions-of-the-infrastructure-development-division\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. Main Functions of the Infrastructure Development Division                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"infrastructure development division 1. main functions of the infrastructure development division what are the main functions of the infrastructure development division? the infrastructure development division coordinates and manages physical development projects related to tourism, arts, and culture at motac.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105332\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the main functions of the Infrastructure Development Division?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105332\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Infrastructure Development Division coordinates and manages physical development projects related to tourism, arts, and culture at MOTAC.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-sources-of-allocation\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Sources of Allocation                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"infrastructure development division 2. sources of allocation what are the sources of allocation coordinated by the infrastructure development division to enable the implementation of these main functions? the infrastructure development division coordinates two sources of allocation to fund development projects at motac, namely the development allocation (de) under the five-year malaysia plan (rmlt) and the operating allocation (oe), specifically the program khusus pemerkasaan sektor pelancongan, kebudayaan dan warisan (special programme for the empowerment of the tourism, culture, and heritage sector).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105335\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the sources of allocation coordinated by the Infrastructure Development Division to enable the implementation of these main functions?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105335\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Infrastructure Development Division coordinates two sources of allocation to fund development projects at MOTAC, namely the Development Allocation (DE) under the Five-Year Malaysia Plan (RMLT) and the Operating Allocation (OE), specifically the <\/span><i><span style=\"font-weight: 400\">Program Khusus Pemerkasaan Sektor Pelancongan, Kebudayaan dan Warisan<\/span><\/i><span style=\"font-weight: 400\"> (Special Programme for the Empowerment of the Tourism, Culture, and Heritage Sector).<\/span><b><br \/>\n<\/b><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-eligibility-for-allocation-applications\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Eligibility for Allocation Applications                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"infrastructure development division 3. eligibility for allocation applications who can apply for allocations for the implementation of these tourism, arts, and culture development projects? allocations to fund development projects that support the tourism, arts, and culture industry can be applied for by departments and agencies under motac. this facility is also extended to federal departments\/agencies, state governments, and local authorities, subject to the established terms and conditions.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105337\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who can apply for allocations for the implementation of these tourism, arts, and culture development projects?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105337\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Allocations to fund development projects that support the tourism, arts, and culture industry can be applied for by departments and agencies under MOTAC. This facility is also extended to Federal Departments\/Agencies, State Governments, and Local Authorities, subject to the established terms and conditions.<\/span><b><br \/>\n<\/b><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"4-application-procedure\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4. Application Procedure                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"infrastructure development division 4. application procedure how can an application for allocation for the implementation of a project be made? applications must be made in writing to the infrastructure development division by submitting supporting documents related to the proposed project. tentatively, this division will issue invitations to federal departments\/agencies, state governments, and local authorities at the end of the preceding year, while the screening process will be conducted at the beginning of the respective implementation year.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105339\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can an application for allocation for the implementation of a project be made?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105339\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications must be made in writing to the Infrastructure Development Division by submitting supporting documents related to the proposed project. Tentatively, this Division will issue invitations to Federal Departments\/Agencies, State Governments, and Local<\/span> <span style=\"font-weight: 400\">Authorities at the end of the preceding year, while the screening process will be conducted at the beginning of the respective implementation year.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"integrity-unit\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Integrity Unit                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-governance\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. Governance                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 1. governance what are the functions of the integrity unit (ui)? the integrity unit ensures good governance, strengthens integrity, detects misconduct, manages integrity complaints, ensures compliance, and oversees disciplinary matters.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105346\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the functions of the Integrity Unit (UI)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105346\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Integrity Unit ensures good governance, strengthens integrity, detects misconduct, manages integrity complaints, ensures compliance, and oversees disciplinary matters.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 1. governance what is the main role of the integrity unit in motac? the integrity unit acts as a central body for integrity reference, conduct monitoring, and integrity complaint investigation.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105344\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the main role of the Integrity Unit in MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105344\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Integrity Unit acts as a central body for integrity reference, conduct monitoring, and integrity complaint investigation.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-complaints-management\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Complaints Management                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 2. complaints management who can lodge a complaint to the integrity unit? all motac employees and the public are eligible to lodge complaints.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105358\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who can lodge a complaint to the Integrity Unit?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105358\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">All MOTAC employees and the public are eligible to lodge complaints.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 2. complaints management what types of complaints can be submitted? complaints include misconduct, corruption, abuse of power, and breaches of conduct.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105356\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What types of complaints can be submitted?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105356\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Complaints include misconduct, corruption, abuse of power, and breaches of conduct.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 2. complaints management what are the channels to submit integrity complaints? complaints may be submitted through the following channels:\n1.in person at the integrity unit office located at \u2013\u00a0\nlevel 15, no. 2, tower 1,\njalan p5\/6, precinct 5,\n62200 putrajaya;\n2. motac integrity complaint portal at \u2013\u00a0\nhttps:\/\/www.motac.gov.my\/aduan-integriti;\n3.motac sispaa system at \u2013\u00a0\nhttps:\/\/motac.spab.gov.my\/eapps\/system\/index.do;\n&nbsp;\n4.official letter addressed to the head of the integrity unit \u2013\u00a0\nlevel 15, no. 2, tower 1,\njalan p5\/6, precinct 5,\n62200 putrajaya; or\n5.telephone \u2013\u00a0\n+60 3-8891 7129.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105352\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the channels to submit integrity complaints?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105352\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Complaints may be submitted through the following channels:<\/span><\/p>\n<p><span style=\"font-weight: 400\">1.In person at the Integrity Unit office located at \u2013\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Level 15, No. 2, Tower 1,<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Jalan P5\/6, Precinct 5,<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">62200 Putrajaya;<\/span><\/p>\n<p><span style=\"font-weight: 400\">2. MOTAC Integrity Complaint Portal at \u2013\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/aduan-integriti;<\/span><\/p>\n<p><span style=\"font-weight: 400\">3.MOTAC SISPAA System at \u2013\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">https:\/\/motac.spab.gov.my\/eApps\/system\/index.do;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">4.Official letter addressed to the Head of the Integrity Unit \u2013\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Level 15, No. 2, Tower 1,<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Jalan P5\/6, Precinct 5,<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">62200 Putrajaya; or<\/span><\/p>\n<p><span style=\"font-weight: 400\">5.Telephone \u2013\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">+60 3-8891 7129.<\/span><i><\/i><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 2. complaints management is the complainant\u2019s identity confidential? yes, the complainant\u2019s identity is protected by law.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105348\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is the complainant\u2019s identity confidential?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105348\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, the complainant\u2019s identity is protected by law.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-detection-investigation\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Detection &amp; Investigation                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 3. detection &amp; investigation what happens after a complaint is received? complaints are assessed, investigated, and action is taken accordingly.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105368\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What happens after a complaint is received?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105368\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Complaints are assessed, investigated, and action is taken accordingly.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 3. detection &amp; investigation how long does an investigation take? depends on the complexity of the case.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105366\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long does an investigation take?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105366\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Depends on the complexity of the case.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 3. detection &amp; investigation what is the scope of the integrity unit investigations? covers permanent and contract officers of all grades.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105364\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the scope of the Integrity Unit investigations?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105364\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Covers permanent and contract officers of all grades.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"4-disciplinary-management\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4. Disciplinary Management                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 4. disciplinary management what regulations govern misconduct? the public officers (conduct and discipline) regulations 1993 and other related regulations.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105374\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What regulations govern misconduct?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105374\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Public Officers (Conduct and Discipline) Regulations 1993 and other related regulations.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 4. disciplinary management what is misconduct? \u00a0any breach of rules or public service ethics.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105372\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is misconduct?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105372\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0Any breach of rules or public service ethics.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 4. disciplinary management what actions are taken for misconduct? disciplinary actions include warnings, fines, or dismissal\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105370\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What actions are taken for misconduct?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105370\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Disciplinary actions include warnings, fines, or dismissal<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"5-institutional-integrity-prevention\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    5. Institutional Integrity \/ Prevention                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 5. institutional integrity \/ prevention what is the integrity unit role in corruption prevention? implements awareness and integrity monitoring programs.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105376\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Integrity Unit role in corruption prevention?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105376\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Implements awareness and integrity monitoring programs.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"6-compliance-and-code-of-conduct\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    6.Compliance and Code of Conduct                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 6.compliance and code of conduct what is conflict of interest? a situation where personal interest conflicts with official duties.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105386\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is conflict of interest?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105386\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">A situation where personal interest conflicts with official duties.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 6.compliance and code of conduct what is meant by gifts or contributions? any form of benefit including money, goods, services, or privileges.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105384\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by gifts or contributions?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105384\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Any form of benefit including money, goods, services, or privileges.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 6.compliance and code of conduct can officers accept gifts related to official duties? not allowed at all.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105382\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can officers accept gifts related to official duties?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105382\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Not allowed at all.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 6.compliance and code of conduct can departments request gifts? not allowed\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105380\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can departments request gifts?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105380\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Not allowed<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"integrity unit 6.compliance and code of conduct what should be done if bribery is offered? must be reported to macc or the integrity unit.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105378\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What should be done if bribery is offered?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105378\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Must be reported to MACC or the Integrity Unit.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"international-relations-division-culture\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            International Relations Division (Culture)                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-multilateral-relations-unit\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1.Multilateral Relations Unit                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 1.multilateral relations unit what is meant by multilateral cooperation? multilateral cooperation refers to cooperation involving malaysia and international organizations or bodies in the field of culture.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105709\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by multilateral cooperation?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105709\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Multilateral cooperation refers to cooperation involving Malaysia and international organizations or bodies in the field of culture.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 1.multilateral relations unit which international organizations are coordinated by the multilateral relations unit? examples of international organizations coordinated by the unit include:\n\nunited nations educational, scientific and cultural organization (unesco);\nislamic world educational, scientific and cultural organization (icesco);\nalliance for cultural heritage in asia (acha); and\nasia-europe meeting (asem).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105707\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Which international organizations are coordinated by the Multilateral Relations Unit?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105707\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Examples of international organizations coordinated by the Unit include:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">United Nations Educational, Scientific and Cultural Organization (UNESCO);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Islamic World Educational, Scientific and Cultural Organization (ICESCO);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Alliance for Cultural Heritage in Asia (ACHA); and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Asia-Europe Meeting (ASEM).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 1.multilateral relations unit what is hak&#8217;s role in unesco? hak serves as the focal point for cultural matters related to unesco and coordinates malaysia&#8217;s inputs and participation in relevant meetings or programmes.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105705\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is HAK&#8217;s role in UNESCO?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105705\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">HAK serves as the focal point for cultural matters related to UNESCO and coordinates Malaysia&#8217;s inputs and participation in relevant meetings or programmes.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 1.multilateral relations unit what is the function of the standing sub-committee on culture under skum? the committee discusses and coordinates matters related to international cultural cooperation involving relevant ministries and agencies.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105703\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the function of the Standing Sub-Committee on Culture under SKUM?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105703\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Committee discusses and coordinates matters related to international cultural cooperation involving relevant ministries and agencies.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 1.multilateral relations unit how can government agencies submit programme proposals to unesco or other international organizations? proposals should be submitted to hak for review, coordination and further action in accordance with the procedures of the relevant international organisation.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105701\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can government agencies submit programme proposals to UNESCO or other international organizations?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105701\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Proposals should be submitted to HAK for review, coordination and further action in accordance with the procedures of the relevant international organisation.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-asean-unit\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Asean Unit                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit what is hak&#8217;s role in asean? hak coordinates malaysia&#8217;s participation in asean meetings and cooperation related to culture and monitors the implementation of asean programmes and projects.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105699\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is HAK&#8217;s role in ASEAN?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105699\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">HAK coordinates Malaysia&#8217;s participation in ASEAN meetings and cooperation related to culture and monitors the implementation of ASEAN programmes and projects.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit which asean meetings are coordinated by hak? the meetings coordinated include:\n\nasean summit;\nasean socio-cultural community (ascc);\nasean ministers responsible for culture and arts (amca);\namca+3;\nsenior officials meeting on culture and arts (somca);\nsomca+3;\nasean committee on culture and information (coci); and\nasean working groups related to culture.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105696\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Which ASEAN meetings are coordinated by HAK?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105696\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The meetings coordinated include:<\/span><i><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASEAN Summit;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASEAN Socio-Cultural Community (ASCC);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASEAN Ministers Responsible for Culture and Arts (AMCA);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">AMCA+3;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Senior Officials Meeting on Culture and Arts (SOMCA);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">SOMCA+3;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASEAN Committee on Culture and Information (COCI); and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASEAN working groups related to culture.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit what is the asean cultural fund? the asean cultural fund is a fund that supports the implementation of cultural cooperation programmes and projects among asean member states.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105694\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the ASEAN Cultural Fund?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105694\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The ASEAN Cultural Fund is a fund that supports the implementation of cultural cooperation programmes and projects among ASEAN Member States.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit who may submit project proposals under asean? ministries, departments, government agencies, relevant institutions and eligible parties may submit proposals through hak for consideration in accordance with asean guidelines.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105692\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who may submit project proposals under ASEAN?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105692\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Ministries, departments, government agencies, relevant institutions and eligible parties may submit proposals through HAK for consideration in accordance with ASEAN guidelines.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit how is the implementation status of asean projects monitored? hak monitors project progress through implementation reports, coordination meetings and asean monitoring mechanisms.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105690\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How is the implementation status of ASEAN projects monitored?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105690\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">HAK monitors project progress through implementation reports, coordination meetings and ASEAN monitoring mechanisms.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) 2. asean unit who is the focal point for asean negotiations and feedback in the field of culture? the international relations division (cultural) (hak) under ministry of tourism, arts and culture (motac) is malaysia&#8217;s focal point for coordinating inputs, negotiations and feedback related to asean cultural cooperation.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105688\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is the focal point for ASEAN negotiations and feedback in the field of culture?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105688\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The International Relations Division (Cultural) (HAK) under Ministry of Tourism, Arts and Culture (MOTAC) is Malaysia&#8217;s focal point for coordinating inputs, negotiations and feedback related to ASEAN cultural cooperation.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"topik-umum\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    Topik Umum                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what are the functions of the international relations division (cultural) (hak)? \u00a0international relations division (cultural) (hak) is responsible for planning, coordinating and monitoring international cooperation in the field of culture at the bilateral, multilateral and asean levels, with the aim of strengthening malaysia&#8217;s cultural diplomacy.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105727\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the functions of the International Relations Division (Cultural) (HAK)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105727\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><b>\u00a0<\/b><span style=\"font-weight: 400\">International Relations Division (Cultural) (HAK) is responsible for planning, coordinating and monitoring international cooperation in the field of culture at the bilateral, multilateral and ASEAN levels, with the aim of strengthening Malaysia&#8217;s cultural diplomacy.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum who may engage with international relations division (cultural) (hak)? the parties that may engage with international relations division (cultural) (hak) include:\n\ngovernment ministries and agencies;\nforeign embassies in malaysia;\nmalaysian missions abroad;\ninternational organizations;\nstate governments;\ncultural institutions;\nnon-governmental organizations (ngos);\ninstitutions of higher learning; and\nstakeholders in the arts and culture sector.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105725\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who may engage with International Relations Division (Cultural) (HAK)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105725\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The parties that may engage with International Relations Division (Cultural) (HAK) include:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Government ministries and agencies;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Foreign embassies in Malaysia;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Malaysian missions abroad;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">International organizations;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">State governments;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cultural institutions;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Non-governmental organizations (NGOs);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Institutions of higher learning; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Stakeholders in the arts and culture sector.<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what are the main services provided by international relations division (cultural) (hak)? international relations division (cultural) (hak) provides services such as:\n\ncoordination of international cultural cooperation;\npreparation and coordination of cultural cooperation documents;\ncoordination of malaysia&#8217;s participation in international meetings related to culture;\ncoordination of cultural programmes with foreign countries and international organizations; and\nprocessing applications for government-to-government (g-to-g) letters of support.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105723\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the main services provided by International Relations Division (Cultural) (HAK)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105723\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">International Relations Division (Cultural) (HAK) provides services such as:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Coordination of international cultural cooperation;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Preparation and coordination of cultural cooperation documents;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Coordination of Malaysia&#8217;s participation in international meetings related to culture;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Coordination of cultural programmes with foreign countries and international organizations; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processing applications for Government-to-Government (G-to-G) Letters of Support.<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what is meant by bilateral cooperation? bilateral cooperation refers to cultural cooperation between malaysia and another country through programmes, exchanges, memorandum of understanding (mous), agreements and arts, culture and heritage activities.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105721\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by bilateral cooperation?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105721\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Bilateral cooperation refers to cultural cooperation between Malaysia and another country through programmes, exchanges, Memorandum of Understanding (MoUs), agreements and arts, culture and heritage activities.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what types of programmes are coordinated by the bilateral relations unit? the programmes coordinated include:\n\ncultural festivals;\narts performances;\nartist exchanges;\ntraining programmes;\nseminars;\nworkshops;\ncultural dialogues; and\nother cooperation programmes agreed upon by both countries.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105719\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What types of programmes are coordinated by the Bilateral Relations Unit?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105719\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The programmes coordinated include:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cultural festivals;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Arts performances;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Artist exchanges;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Training programmes;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Seminars;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Workshops;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cultural dialogues; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Other cooperation programmes agreed upon by both countries.<\/span>\n<p><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum how can a country propose cultural cooperation with malaysia? proposals may be submitted through diplomatic channels such as embassies, high commissions or ministries of foreign affairs before being coordinated with motac.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105717\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can a country propose cultural cooperation with Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105717\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Proposals may be submitted through diplomatic channels such as embassies, high commissions or ministries of foreign affairs before being coordinated with MOTAC.<\/span><i><span style=\"font-weight: 400\"><br \/>\n<\/span><\/i><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what is the role of the bilateral relations unit in preparing a memorandum of understanding (mou)? the unit coordinates the preparation, review and negotiation of cultural cooperation documents with relevant ministries, agencies and partner countries.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105715\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the role of the Bilateral Relations Unit in preparing a Memorandum of Understanding (MoU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105715\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Unit coordinates the preparation, review and negotiation of cultural cooperation documents with relevant ministries, agencies and partner countries.<\/span><i><span style=\"font-weight: 400\"><br \/>\n<\/span><\/i><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum what is a government-to-government (g-to-g) letter of support? a g-to-g letter of support is an official letter issued to support official arrangements between the government of malaysia and the government of another country involving arts, culture and heritage programmes or activities, subject to the applicable guidelines and approvals.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105713\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is a Government-to-Government (G-to-G) Letter of Support?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105713\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">A G-to-G Letter of Support is an official letter issued to support official arrangements between the Government of Malaysia and the government of another country involving arts, culture and heritage programmes or activities, subject to the applicable guidelines and approvals.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"international relations division (culture) topik umum how can one apply for a g-to-g letter of support? applications must be submitted to international relations division (cultural) (hak) together with complete documents, such as:\n\nan official application letter;\na programme proposal paper;\ninformation on the organiser;\nprogramme schedule; and\nrelevant supporting documents.\n\nfurther information may be obtained through the following link: https:\/\/www.motac.gov.my\/surat-sokongan-kebudayaan-g2g\/\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105711\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can one apply for a G-to-G Letter of Support?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105711\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications must be submitted to International Relations Division (Cultural) (HAK) together with complete documents, such as:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An official application letter;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A programme proposal paper;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Information on the organiser;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Programme schedule; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Relevant supporting documents.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Further information may be obtained through the following link: <\/span><a href=\"https:\/\/www.motac.gov.my\/surat-sokongan-kebudayaan-g2g\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/surat-sokongan-kebudayaan-g2g\/<\/span><\/a><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"key-performance-indicators-bumiputera-agenda-empowerment-unit\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Key Performance Indicators &amp; Bumiputera Agenda Empowerment Unit                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"topik-umum\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    Topik Umum                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what is the role of the unit petunjuk prestasi utama dan pemerkasaan agenda bumiputera (kpi &#038; pab) at motac? this unit is responsible for planning, implementing and monitoring the key performance indicators (kpis) for motac at pptpa tier 1, 2, 3 and 4 levels, as well as coordinating related government initiatives.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105686\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the role of the Unit Petunjuk Prestasi Utama dan Pemerkasaan Agenda Bumiputera (KPI &#038; PAB) at MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105686\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">This Unit is responsible for planning, implementing and monitoring the Key Performance Indicators (KPIs) for MOTAC at PPTPA Tier 1, 2, 3 and 4 levels, as well as coordinating related Government initiatives.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum who is responsible for preparing kpi data and reports? each division, department and agency under motac that is involved is responsible for providing kpi data and information for senior management within the given timeline.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105684\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is responsible for preparing KPI data and reports?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105684\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Each Division, Department and Agency under MOTAC that is involved is responsible for providing KPI data and information for Senior Management within the given timeline.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum how is the kpi data updated? divisions\/departments\/agencies are required to submit the data together with supporting documents to the kpi unit through the prescribed system or method.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105682\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How is the KPI data updated?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105682\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Divisions\/Departments\/Agencies are required to submit the data together with supporting documents to the KPI Unit through the prescribed system or method.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what should be done if a kpi target cannot be achieved? the coordinator must provide justification, as well as explain the issues and challenges faced, with the agreement of the kpi owner before the information is submitted to the secretariat.\u00a0\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105680\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What should be done if a KPI target cannot be achieved?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105680\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The coordinator must provide justification, as well as explain the issues and challenges faced, with the agreement of the KPI owner before the information is submitted to the secretariat.\u00a0<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what is the agenda reformasi perkhidmatan awam (arpa)? arpa is a government initiative aimed at strengthening public service delivery to make it more efficient, effective and people-centred. this unit coordinates the implementation of arpa initiatives at motac.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105678\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Agenda Reformasi Perkhidmatan Awam (ARPA)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105678\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">ARPA is a Government initiative aimed at strengthening public service delivery to make it more efficient, effective and people-centred. This Unit coordinates the implementation of ARPA initiatives at MOTAC.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what is the projek reformasi kerenah birokrasi (rkb)? the rkb project is an initiative to improve work processes and reduce bureaucratic procedures in government service delivery, making services more efficient and customer-friendly.\u00a0\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105676\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Projek Reformasi Kerenah Birokrasi (RKB)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105676\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The RKB Project is an initiative to improve work processes and reduce bureaucratic procedures in government service delivery, making services more efficient and customer-friendly.\u00a0<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what are the kampung angkat madani program, sekolah angkat madani and santuni madani program? these programmes are initiatives under the madani government aimed at improving community well-being through integrated development projects and activities. motac also coordinates the implementation of these programmes within the ministry.\u00a0\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105674\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the Kampung Angkat MADANI Program, Sekolah Angkat MADANI and Santuni MADANI Program?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105674\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">These programmes are initiatives under the MADANI Government aimed at improving community well-being through integrated development projects and activities. MOTAC also coordinates the implementation of these programmes within the Ministry.\u00a0<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum what is the role of the kpi &#038; pab unit in the program madani rakyat? the unit coordinates the participation of divisions and agencies under the ministry in the program madani rakyat to promote the ministry&#8217;s services and initiatives to the public.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105672\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the role of the KPI &#038; PAB Unit in the Program MADANI Rakyat?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105672\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Unit coordinates the participation of divisions and agencies under the Ministry in the Program MADANI Rakyat to promote the Ministry&#8217;s services and initiatives to the public.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"key performance indicators &amp; bumiputera agenda empowerment unit topik umum how can stakeholders obtain further information on agenda pemerkasaan bumiputera initiatives at motac? any enquiries may be directed to the unit petunjuk prestasi utama dan pemerkasaan agenda bumiputera (kpi &amp; pab) through the official communication channels provided. details of the responsible officers can be found under the &#8220;contact us&#8221; section on the motac website.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105670\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can stakeholders obtain further information on Agenda Pemerkasaan Bumiputera initiatives at MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105670\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Any enquiries may be directed to the Unit Petunjuk Prestasi Utama dan Pemerkasaan Agenda Bumiputera (KPI &amp; PAB) through the official communication channels provided. Details of the responsible officers can be found under the &#8220;Contact Us&#8221; section on the MOTAC website. <\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"one-stop-center-malaysia-my-second-home-osc-mm2h\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            One Stop Center Malaysia My Second Home (OSC MM2H)                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-general-questions-about-the-programme\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1.General Questions About The Programme                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme what is the mm2h programme? the mm2h programme is a malaysian government initiative that allows eligible foreigners to reside in malaysia with a long-term social visit pass and a multiple entry visa (mev).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105417\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the MM2H Programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105417\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The MM2H Programme is a Malaysian Government initiative that allows eligible foreigners to reside in Malaysia with a Long-Term Social Visit Pass and a Multiple Entry Visa (MEV).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme how do i submit an mm2h application? applications cannot be made individually. they must be made through an mm2h tourism operating company licensed by the ministry of tourism, arts and culture under the tourism industry act 1992 [act 482]. all applications (new or renewals) must be processed through the mm2h one-stop centre.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105414\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I submit an MM2H application?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105414\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications cannot be made individually. They must be made through an MM2H tourism operating company licensed by the Ministry of Tourism, Arts and Culture under the Tourism Industry Act 1992 [Act 482]. All applications (new or renewals) must be processed through the MM2H One-Stop Centre.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme how can you verify that an mm2h agent is legitimately licensed? applicants are advised to check the operating company&#8217;s license status with motac via the link\nhttps:\/\/www.motac.gov.my\/kategori-semakan-new\/syarikat-mm2h-berlesen\/\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105410\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can you verify that an MM2H agent is legitimately licensed?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105410\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applicants are advised to check the operating company&#8217;s license status with MOTAC via the link<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><a href=\"https:\/\/www.motac.gov.my\/kategori-semakan-new\/syarikat-mm2h-berlesen\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/kategori-semakan-new\/syarikat-mm2h-berlesen\/<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/a><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme how long is the mm2h pass valid for? the pass validity depends on the approved category and it is renewable;\n\nplatinum 20 years\ngold 15 years\nsilver 5 years\n\n\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105408\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long is the MM2H Pass valid for?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105408\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The pass validity depends on the approved category and it is renewable;<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Platinum 20 years<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gold 15 years<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Silver 5 years<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme can mm2h participants apply for permanent residency (pr)? no, participation in mm2h does not lead to pr or citizenship.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105406\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can MM2H participants apply for Permanent Residency (PR)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105406\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No, participation in MM2H does not lead to PR or citizenship.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 1.general questions about the programme which authority approves the passes and handles appeals if an application is rejected? all matters regarding immigration and approvals are regulated by the ministry of home affairs and the immigration department of malaysia. any appeals for rejected applications must be submitted directly to the honourable minister of home affairs.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105404\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Which authority approves the passes and handles appeals if an application is rejected?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105404\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">All matters regarding immigration and approvals are regulated by the Ministry of Home Affairs and the Immigration Department of Malaysia. Any appeals for rejected applications must be submitted directly to the Honourable Minister of Home Affairs.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-eligibility-and-core-requirements\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2.Eligibility And Core Requirements                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements who is eligible to apply for the mm2h programme? the programme is open to all foreigners from countries that have diplomatic relations with malaysia, who are aged 25 years and above for platinum, gold and silver categories while aged 21 years and above for sez\/ sfz category.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105448\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is eligible to apply for the MM2H Programme?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105448\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The programme is open to all foreigners from countries that have diplomatic relations with Malaysia, who are aged 25 years and above for Platinum, Gold and Silver categories while aged 21 years and above for SEZ\/ SFZ category.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements what mm2h categories are currently offered? there are 4 main categories as per below:\n\nplatinum: 20-year pass duration\ngold: 15-year pass duration\nsilver: 5-year pass duration\nspecial economic zone (sez) \/ special financial zone (sfz): 10-year pass duration\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105446\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What MM2H categories are currently offered?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105446\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">There are 4 main categories as per below:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Platinum: 20-Year Pass Duration<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gold: 15-Year Pass Duration<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Silver: 5-Year Pass Duration<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Special Economic Zone (SEZ) \/ Special Financial Zone (SFZ): 10-Year Pass Duration<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements is the offshore income requirement still applicable? no. the offshore income requirement has been abolished for all categories to make the mm2h program more competitive.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105444\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is the offshore income requirement still applicable?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105444\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The offshore income requirement has been abolished for all categories to make the MM2H program more competitive.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements does the logc need to be translated if it is written in a language other than malay or english? yes, it is mandatory. if the logc is issued in the original language of the applicant&#8217;s country (for example mandarin, japanese, or arabic), it must be translated into english or malay by a translator who is recognized or certified by the embassy (certified true translation).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105442\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does the LOGC need to be translated if it is written in a language other than Malay or English?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105442\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, it is mandatory. If the LOGC is issued in the original language of the applicant&#8217;s country (for example Mandarin, Japanese, or Arabic), it must be translated into English or Malay by a translator who is recognized or certified by the embassy (certified true translation).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements what are the key financial requirements (fixed deposit) for each category? the requirements depend on the category, for example:\n\nplatinum: usd 1 million\ngold: usd 500,000\nsilver: usd 150,000\nsez\/sfz (21-49 years old): usd 65,000\nsez\/sfz (50 years old and above): usd 32,000\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105440\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the key financial requirements (Fixed Deposit) for each category?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105440\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The requirements depend on the category, for example:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Platinum: USD 1 Million<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gold: USD 500,000<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Silver: USD 150,000<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">SEZ\/SFZ (21-49 years old): USD 65,000<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">SEZ\/SFZ (50 years old and above): USD 32,000<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements where must the fixed deposit (fd) amount be placed? the fd must be placed in any local financial institution licensed under the financial services act 2013 [act 758] or the islamic financial services act 2013 [act 759].\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105438\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where must the Fixed Deposit (FD) amount be placed?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105438\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The FD must be placed in any local financial institution licensed under the Financial Services Act 2013 [Act 758] or the Islamic Financial Services Act 2013 [Act 759].<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements can the fixed deposit (fd) funds be withdrawn? yes. a maximum withdrawal of up to 50% of the fd principal amount is allowed after receiving approval to join the mm2h program. however, withdrawals are strictly limited to the following purposes in malaysia: property purchase, education, medical\/healthcare, and tourism activities.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105436\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can the Fixed Deposit (FD) funds be withdrawn?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105436\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes. A maximum withdrawal of up to 50% of the FD principal amount is allowed after receiving approval to join the MM2H Program. However, withdrawals are strictly limited to the following purposes in Malaysia: Property purchase, education, medical\/healthcare, and tourism activities.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements is it compulsory to buy a residential property in malaysia? yes, it is mandatory to purchase and own a residential property after obtaining mm2h approval, subject to the minimum value of each category:\n\nplatinum category: rm 2 million or above.\ngold category: rm 1 million or above.\nsilver category: rm 600,000 or above.\nspecial economic zone: floor price is subject to johor state property acquisition policies, and the property must be purchased directly from the developer (not through agents or secondary markets).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105434\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is it compulsory to buy a residential property in Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105434\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, it is mandatory to purchase and own a residential property after obtaining MM2H approval, subject to the minimum value of each category:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Platinum Category: RM 2 million or above.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gold Category: RM 1 million or above.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Silver Category: RM 600,000 or above.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Special Economic Zone: Floor price is subject to Johor state property acquisition policies, and the property must be purchased directly from the developer (not through agents or secondary markets).<\/span><span style=\"font-weight: 400\">\n<p><\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements can the purchased property be resold? no, not within the first 10 years. however, participants are allowed to upgrade by selling their current home and purchasing a new property, provided the new property has a higher value than the one currently owned. non-compliance with these conditions may result in the revocation of the mm2h pass.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105432\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can the purchased property be resold?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105432\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No, not within the first 10 years. However, participants are allowed to upgrade by selling their current home and purchasing a new property, provided the new property has a higher value than the one currently owned. Non-compliance with these conditions may result in the revocation of the MM2H pass.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements what is the minimum stay requirement in malaysia per year? participants must reside\/stay in malaysia for at least 90 days (cumulatively) per year. for participants aged between 21\/25 and 49 years old, this stay requirement can be fulfilled by either the principal or their respective dependents.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105430\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the minimum stay requirement in Malaysia per year?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105430\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Participants must reside\/stay in Malaysia for at least 90 days (cumulatively) per year. For participants aged between 21\/25 and 49 years old, this stay requirement can be fulfilled by either the principal OR their respective dependents.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements are all mm2h pass holders automatically allowed to work or open business company branches in malaysia? no, it depends on the category. employment opportunities and business\/investment activities are only allowed for the platinum category. for the gold, silver, and special economic zone categories, working and doing business are not allowed and participants need to apply for other related passes.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105428\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Are all MM2H pass holders automatically allowed to work or open business company branches in Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105428\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No, it depends on the category. Employment opportunities and business\/investment activities are ONLY allowed for the Platinum Category. For the Gold, Silver, and Special Economic Zone categories, working and doing business are not allowed and participants need to apply for other related passes.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 2.eligibility and core requirements what are the mandatory medical screening requirements? both the principal and dependents must undergo a medical check-up at a designated panel clinic\/hospital appointed by the ministry of tourism, arts and culture after receiving approval. these panel clinics ensure that services and charges imposed on all mm2h applicants are standardized.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105426\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the mandatory medical screening requirements?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105426\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Both the principal and dependents must undergo a medical check-up at a designated panel clinic\/hospital appointed by the Ministry of Tourism, Arts and Culture after receiving approval. These panel clinics ensure that services and charges imposed on all MM2H applicants are standardized.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-post-approval-matters\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3.Post-Approval Matters                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 3.post-approval matters what documents are needed for pass renewal? renewal applications (every 5 years) require the submission of up-to-date documents such as:\n\ncopy of valid passport.\ncopy of medical report.\ncopy of health insurance.\ncopy of mm2h visa.\ncopy of conditional approval letter.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105454\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What documents are needed for Pass renewal?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105454\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Renewal applications (every 5 years) require the submission of up-to-date documents such as:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Copy of valid passport.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Copy of medical report.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Copy of health insurance.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Copy of MM2H Visa.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Copy of Conditional Approval Letter.<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-program-benefit\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3.Program Benefit                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 3.program benefit who can be included as a &#8220;dependent&#8221;? participants are allowed to bring the following dependents:\n\nspouse (husband\/wife).\nbiological, step, or adopted children under 21 years old.\nchildren aged 21 to 34 years old, provided they are unemployed and unmarried in malaysia.\ndisabled children (no age limit) certified by a medical expert.\nparents and\/or parents-in-law.\nforeign domestic helper (exclusive to the platinum category only).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105452\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who can be included as a &#8220;Dependent&#8221;?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105452\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Participants are allowed to bring the following dependents:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Spouse (husband\/wife).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Biological, step, or adopted children under 21 years old.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Children aged 21 to 34 years old, provided they are unemployed and unmarried in Malaysia.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Disabled children (no age limit) certified by a medical expert.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Parents and\/or parents-in-law.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Foreign domestic helper <\/span><i><span style=\"font-weight: 400\">(Exclusive to the Platinum Category only)<\/span><\/i><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 3.program benefit what happens to the mm2h pass if the principal passes away? if the principal dies, the mm2h pass is allowed to be transferred to the next-of-kin, who must be a dependent previously named by the principal.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105450\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What happens to the MM2H Pass if the Principal passes away?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105450\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">If the principal dies, the MM2H Pass is allowed to be transferred to the next-of-kin, who must be a dependent previously named by the principal.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"4-general-termination-questions\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    4.General Termination Questions                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions why would participant need to terminate their mm2h pass? participants need to terminate their pass if:\n\nparticipants no longer wish to reside in malaysia and want to return to their home country or relocate elsewhere.\nparticipants wish to withdraw the full balance of their fixed deposit (fd).\nparticipants wish to switch to another type of immigration pass in malaysia (e.g., employment pass, student pass).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105468\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Why would participant need to terminate their MM2H Pass?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105468\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Participants need to terminate their pass if:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Participants no longer wish to reside in Malaysia and want to return to their home country or relocate elsewhere.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Participants wish to withdraw the full balance of their Fixed Deposit (FD).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Participants wish to switch to another type of immigration pass in Malaysia (e.g., Employment Pass, Student Pass).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions can i reapply for the mm2h pass in the future after termination? yes, you are allowed to reapply. however, the reapplication will be assessed as a new application and is subject to all mm2h criteria and conditions in force at the time of reapplication.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105466\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can I reapply for the MM2H Pass in the future after termination?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105466\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, you are allowed to reapply. However, the reapplication will be assessed as a new application and is subject to all MM2H criteria and conditions in force at the time of reapplication.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions where should the termination application be submitted? the mm2h pass termination application must be submitted to the osc mm2h at ministry of tourism, arts and culture (motac) putrajaya.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105464\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where should the termination application be submitted?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105464\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The MM2H Pass termination application must be submitted to the OSC MM2H at Ministry of Tourism, Arts and Culture (MOTAC) Putrajaya.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions what are the main documents required for termination? the basic documents required include:\n\noriginal passport of the principal applicant and all dependents.\noriginal mm2h long-term social visit pass sticker in the passport.\nofficial termination intention letter from the principal applicant.\noriginal\/copy of the mm2h pass approval letter (letter of approval).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105462\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the main documents required for termination?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105462\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The basic documents required include:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Original passport of the principal applicant and all dependents.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Original MM2H Long-Term Social Visit Pass sticker in the passport.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Official termination intention letter from the principal applicant.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Original\/Copy of the MM2H Pass Approval Letter (Letter of Approval).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<\/ol>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions if a dependent wants to terminate their pass, but the principal applicant still retains the mm2h pass, what is the procedure? the termination of a dependent&#8217;s pass will not affect the principal applicant&#8217;s pass. dependents can cancel their pass separately. this procedure requires an official application letter from the principal applicant and the dependent, and approval from motac.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105460\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            If a dependent wants to terminate their Pass, but the principal applicant still retains the MM2H Pass, what is the procedure?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105460\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The termination of a dependent&#8217;s pass will not affect the principal applicant&#8217;s pass. Dependents can cancel their pass separately. This procedure requires an official application letter from the principal applicant and the dependent, and approval from MOTAC.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions what is the procedure for terminating mm2h pass in the passport? once all documents are submitted, the osc mm2h will process and place a &#8220;cancelled&#8221; stamp on the mm2h social visit pass sticker inside your passport.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105458\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the procedure for terminating MM2H pass in the passport?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105458\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Once all documents are submitted, the OSC MM2H will process and place a &#8220;CANCELLED&#8221; stamp on the MM2H Social Visit Pass sticker inside your passport.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"one stop center malaysia my second home (osc mm2h) 4.general termination questions what is the process for withdrawing the fixed deposit (fd) after pass termination? once the mm2h pass is cancelled by motac, you need to obtain a termination letter from osc mm2h. this document, along with the fd withdrawal application letter, must be submitted to the bank where the fd is held.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105456\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the process for withdrawing the Fixed Deposit (FD) after pass termination?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105456\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Once the MM2H Pass is cancelled by MOTAC, you need to obtain a Termination Letter from OSC MM2H. This document, along with the FD withdrawal application letter, must be submitted to the Bank where the FD is held.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"policy-division-culture\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Policy Division (Culture)                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-cultural-sector-support-grant-gssk\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1. Cultural Sector Support Grant (GSSK)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 1. cultural sector support grant (gssk) what is the geran sokongan sektor kebudayaan? the geran sokongan sektor kebudayaan (gssk) is an initiative by the ministry of tourism, arts and culture (motac) aimed at supporting the empowerment, preservation and development of the nation&#8217;s cultural sector. this is achieved through the implementation of high-quality and high-impact cultural programs and activities.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105392\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Geran Sokongan Sektor Kebudayaan?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105392\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Geran Sokongan Sektor Kebudayaan (GSSK) is an initiative by the Ministry of Tourism, Arts and Culture (MOTAC) aimed at supporting the empowerment, preservation and development of the nation&#8217;s cultural sector. This is achieved through the implementation of high-quality and high-impact cultural programs and activities.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 1. cultural sector support grant (gssk) who is eligible to apply for gssk? non-governmental organizations (ngos)\/associations centered on arts, culture and heritage that are registered and currently active under the societies act 1966;\n\n\n\nnon-profit organizations centered on arts, culture and heritage registered under the societies act 1966;\ncooperatives centered on arts, culture and heritage registered under the co-operative societies act 1993;\nprivate companies that incorporate elements of arts, culture, and heritage; and\nother entities registered with the government and endorsed by motac.\n\n\n\n\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105390\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is eligible to apply for GSSK?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105390\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Non-Governmental Organizations (NGOs)\/Associations centered on arts, culture and heritage that are registered and currently active under the Societies Act 1966;<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Non-Profit Organizations centered on arts, culture and heritage registered under the Societies Act 1966;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cooperatives centered on arts, culture and heritage registered under the Co-operative Societies Act 1993;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Private Companies that incorporate elements of arts, culture, and heritage; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Other entities registered with the government and endorsed by MOTAC.<\/span><b><br \/>\n<\/b><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 1. cultural sector support grant (gssk) what are the specific fields within arts, culture and heritage that qualify for gssk consideration? heritage &#8211; language and literature; gastronomi; martial arts; celebrations and festivals; handicrafts; traditional attire; carpentry\/craftsmanship; and writing.\narts: * visual arts such as painting, works on paper, sculpture, art objects and new media; and\nperforming arts such as music, dance, and theatre whether traditional or a combination of traditional and contemporary with priority given to traditional elements.\ncreation\/design: design such as attire, fashion, crafts, accessories, innovation, industrial design and interior design (incorporating local art, culture and heritage elements).\n\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105388\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the specific fields within arts, culture and heritage that qualify for GSSK consideration?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105388\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Heritage<\/span> <span style=\"font-weight: 400\">&#8211; Language and literature; Gastronomi; Martial arts; Celebrations and festivals; Handicrafts; Traditional attire; Carpentry\/Craftsmanship; and Writing.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Arts: * Visual arts such as painting, works on paper, sculpture, art objects and new media; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Performing arts such as music, dance, and theatre whether traditional or a combination of traditional and contemporary with priority given to traditional elements.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Creation\/Design: Design such as attire, fashion, crafts, accessories, innovation, industrial design and interior design (incorporating local art, culture and heritage elements).<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"1-general-questions-about-the-programme\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    1.General Questions About The Programme                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 1.general questions about the programme how do i submit an mm2h application? applications cannot be made individually. they must be made through an mm2h tourism operating company licensed by the ministry of tourism, arts and culture under the tourism industry act 1992 [act 482]. all applications (new or renewals) must be processed through the mm2h one-stop centre.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105412\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I submit an MM2H application?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105412\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications cannot be made individually. They must be made through an MM2H tourism operating company licensed by the Ministry of Tourism, Arts and Culture under the Tourism Industry Act 1992 [Act 482]. All applications (new or renewals) must be processed through the MM2H One-Stop Centre.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"2-tax-deduction-for-sponsorship-pcp\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    2. Tax Deduction For Sponsorship (PCP)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 2. tax deduction for sponsorship (pcp) what is the tax deduction for sponsorship? the tax deduction incentive for sponsorship (pcp) is a tax deduction from a business&#8217;s gross income equivalent to the amount expended on sponsorship activities approved by the ministry of tourism, arts and culture (motac). this is governed under paragraph 34(6)(k) of the income tax act 1967 (act 53) to encourage private\/corporate sector participation in sponsoring programs, activities, or events related to arts, culture, and\/or heritage.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105401\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the Tax Deduction for Sponsorship?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105401\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Tax Deduction Incentive for Sponsorship (PCP) is a tax deduction from a business&#8217;s gross income equivalent to the amount expended on sponsorship activities approved by the Ministry of Tourism, Arts and Culture (MOTAC). This is governed under paragraph 34(6)(k) of the Income Tax Act 1967 (Act 53) to encourage private\/corporate sector participation in sponsoring programs, activities, or events related to arts, culture, and\/or heritage.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 2. tax deduction for sponsorship (pcp) who is eligible to apply? companies or non-governmental associations acting as organizers of programs, activities, or events that elevate and sustain arts, culture, and\/or heritage.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105396\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Who is eligible to apply?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105396\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Companies or Non-Governmental Associations acting as organizers of programs, activities, or events that elevate and sustain arts, culture, and\/or heritage.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 2. tax deduction for sponsorship (pcp) what is the maximum allowable deduction limit? pursuant to paragraph 34(6)(k) of act 53, the allowable tax deduction limits are as follows:\n\nsponsorship of local arts, culture, and\/or heritage programs\/activities\/events: not exceeding rm1,000,000.\nsponsorship of foreign\/overseas arts, culture, and\/or heritage programs\/activities\/events: not exceeding rm300,000.\nnote: the aggregate total for both sponsorships must not exceed rm1,000,000.\n\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105394\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the maximum allowable deduction limit?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105394\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Pursuant to paragraph 34(6)(k) of Act 53, the allowable tax deduction limits are as follows:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Sponsorship of LOCAL arts, culture, and\/or heritage programs\/activities\/events: Not exceeding RM1,000,000.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Sponsorship of FOREIGN\/OVERSEAS arts, culture, and\/or heritage programs\/activities\/events: Not exceeding RM300,000.<\/span><\/li>\n<li style=\"font-weight: 400\"><i><span style=\"font-weight: 400\">Note:<\/span><\/i><span style=\"font-weight: 400\"> The aggregate total for both sponsorships must not exceed RM1,000,000.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"3-direction-of-the-national-cultural-sector\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    3. Direction Of The National Cultural Sector                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"policy division (culture) 3. direction of the national cultural sector what is the direction of the national cultural sector? based on the national cultural policy (daken), the direction of malaysia&#8217;s cultural sector is clearly guided by the core slogan &#8220;negara maju, rakyat berbudaya&#8221; (developed nation, cultured people). the sector establishes a solid vision to champion the cultivation of high-value culture within the process of nation-building. to realize this aspiration, the outlined mission focuses on managing and re-engineering culture and civilization to achieve shared prosperity. in conclusion, the ultimate direction of the cultural sector is to develop a distinct identity and foster unity among a progressive and holistic malaysian society.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105398\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the direction of the national cultural sector?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105398\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Based on the National Cultural Policy (DAKEN), the direction of Malaysia&#8217;s cultural sector is clearly guided by the core slogan &#8220;Negara Maju, Rakyat Berbudaya&#8221; (Developed Nation, Cultured People). The sector establishes a solid vision to champion the cultivation of high-value culture within the process of nation-building. To realize this aspiration, the outlined mission focuses on managing and re-engineering culture and civilization to achieve shared prosperity. In conclusion, the ultimate direction of the cultural sector is to develop a distinct identity and foster unity among a progressive and holistic Malaysian society.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"tourism-licensing-and-enforcement-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Tourism Licensing and Enforcement Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"topik-umum\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    Topik Umum                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the regulation governing the registration of tourist accommodation premises? tourism industry act 1992 (act 482) and the malaysia tourism promotion board act 1992 (act 481) regulations\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105668\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the regulation governing the registration of Tourist Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105668\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Tourism Industry Act 1992 (Act 482) and the Malaysia Tourism Promotion Board Act 1992 (Act 481) Regulations<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the definition of accommodation premises? any building, including hostels, hotels, inns, boarding houses, rest houses, lodging houses, and other structures, whether permanent or temporary, that is presented by its owner, proprietor, or manager\u2014either in whole or in part\u2014as offering sleeping accommodation or lodging to tourists for rent or any other form of consideration, regardless of whether food or beverages are provided (section 2, tourism industry act 1992) [act 482].\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105666\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the definition of Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105666\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Any building, including hostels, hotels, inns, boarding houses, rest houses, lodging houses, and other structures, whether permanent or temporary, that is presented by its owner, proprietor, or manager\u2014either in whole or in part\u2014as offering sleeping accommodation or lodging to tourists for rent or any other form of consideration, regardless of whether food or beverages are provided (Section 2, Tourism Industry Act 1992) [Act 482].<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the application requirements for the registration of tourist accommodation premises? business registration: must be registered with the companies commission of malaysia (ssm), the malaysia cooperative societies commission (skm), or provide an official letter of verification if the applicant is a local authority (pbt) or a government agency.\n(i) business license: the premises must hold a valid accommodation premises business license issued by the respective local authority (pbt).\n(ii) scope of service: the applicant must offer sleeping accommodation, lodging, or other structures\u2014whether permanent or temporary\u2014to tourists for the purpose of accommodation.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105664\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the application requirements for the registration of Tourist Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105664\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Business Registration: Must be registered with the Companies Commission of Malaysia (SSM), the Malaysia Cooperative Societies Commission (SKM), or provide an Official Letter of Verification if the applicant is a Local Authority (PBT) or a Government Agency.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Business License: The premises must hold a valid Accommodation Premises Business License issued by the respective Local Authority (PBT).<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Scope of Service: The applicant must offer sleeping accommodation, lodging, or other structures\u2014whether permanent or temporary\u2014to tourists for the purpose of accommodation.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the fee payable for the registration of tourist accommodation premises? registration fees:\n(i) processing fee: rm20\n(ii) registration fee: rm50 (payable upon approval)\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105662\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the fee payable for the registration of Tourist Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105662\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Registration Fees:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Processing Fee: RM20<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Registration Fee: RM50 (payable upon approval)<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what should a premises owner do in the event of a lost registration certificate? business registration: must be registered with the companies commission of malaysia (ssm), the malaysia cooperative societies commission (skm), or provide an official letter of verification if the applicant is a local authority (pbt) or a government agency.\n(i) business license: the premises must hold a valid accommodation premises business license issued by the respective local authority (pbt).\n(ii) scope of service: the applicant must offer sleeping accommodation, lodging, or other structures\u2014whether permanent or temporary\u2014to tourists for the purpose of accommodation.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105660\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What should a premises owner do in the event of a lost registration certificate?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105660\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Business Registration: Must be registered with the Companies Commission of Malaysia (SSM), the Malaysia Cooperative Societies Commission (SKM), or provide an Official Letter of Verification if the applicant is a Local Authority (PBT) or a Government Agency.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Business License: The premises must hold a valid Accommodation Premises Business License issued by the respective Local Authority (PBT).<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Scope of Service: The applicant must offer sleeping accommodation, lodging, or other structures\u2014whether permanent or temporary\u2014to tourists for the purpose of accommodation.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the classification categories for tourist accommodation premises? classification categories for tourist accommodation premises:\n(i) city hotel\n(ii) resort hotel\n(iii) boutique hotel\n(iv) highland hotel\n(v) innovative hotel\n(vi) apartment hotel\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105658\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the classification categories for Tourist Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105658\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Classification Categories for Tourist Accommodation Premises:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) City Hotel<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Resort Hotel<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Boutique Hotel<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) Highland Hotel<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) Innovative Hotel<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vi) Apartment Hotel<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the star rating scheme for tourist accommodation premises? the grading scoring scheme is as follows:\n(i) 90\u2013100% = 5 stars\n(ii) 75\u201389% = 4 stars\n(iii) 60\u201374% = 3 stars\n(iv) 46\u201359% = 2 stars\n(v) 31\u201345% = 1 star\n(vi) 30% and below = not eligible for grading\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105656\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the star rating scheme for Tourist Accommodation Premises?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105656\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The grading scoring scheme is as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) 90\u2013100% = 5 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) 75\u201389% = 4 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) 60\u201374% = 3 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) 46\u201359% = 2 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) 31\u201345% = 1 Star<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vi) 30% and below = Not eligible for grading<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the validity period of the grading certificate? 3 years\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105654\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the validity period of the grading certificate?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105654\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">3 years<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how many grading panel members are required to be appointed? \u00a0at least four (4) representatives from different agencies.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105652\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How many Grading Panel members are required to be appointed?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105652\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0At least four (4) representatives from different agencies.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the time frame for submitting an appeal against a grading decision? 21 days from the date the decision is issued\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105650\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the time frame for submitting an appeal against a grading decision?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105650\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">21 days from the date the decision is issued<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum is it mandatory to register the spas before undergoing the grading process? not required\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105648\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is it mandatory to register the Spas before undergoing the grading process?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105648\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Not required<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the eligibility criteria for the grading of spas and wellness and massage premises (pku)? the eligibility requirements for the grading of spas and wellness and massage premises (pku) are as follows:\n(i) the applicant must operate from a permanent, purpose-built premises.\n(ii) the premises must hold a valid business licence issued by the relevant local authority (pbt).\n(iii) the premises must be a member of a spa\/pku association recognised by motac.\n(iv) all products used at the premises must be approved by the ministry of health malaysia (moh).\n(v) the premises must have a training manual and a treatment menu.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105646\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the eligibility criteria for the grading of Spas and Wellness and Massage Premises (PKU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105646\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The eligibility requirements for the grading of Spas and Wellness and Massage Premises (PKU) are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) The applicant must operate from a permanent, purpose-built premises.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) The premises must hold a valid business licence issued by the relevant Local Authority (PBT).<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) The premises must be a member of a Spa\/PKU association recognised by MOTAC.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) All products used at the premises must be approved by the Ministry of Health Malaysia (MOH).<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) The premises must have a Training Manual and a Treatment Menu.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the requirements for spa classification? the requirements for spa classification are as follows:\n(i) the spa must have a minimum of five (5) massage beds.\n(ii) the spa must offer at least one (1) water-based treatment.\n(iii) the spa must provide at least one (1) facial treatment.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105644\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the requirements for Spa Classification?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105644\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The requirements for Spa Classification are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) The spa must have a minimum of five (5) massage beds.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) The spa must offer at least one (1) water-based treatment.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) The spa must provide at least one (1) facial treatment.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the fee payable for a spa grading application? no fee is charged for the application.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105642\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the fee payable for a Spa grading application?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105642\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No fee is charged for the application.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how long does it take to process a spa re-grading application? applications for spa re-grading must be submitted at least three (3) months before the current grading expires.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105640\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long does it take to process a Spa Re-grading application?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105640\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications for Spa Re-grading must be submitted at least three (3) months before the current grading expires.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the definition of a wellness and massage premises (pku)? a wellness and massage premises (pku) refers to an establishment that provides massage services and does not involve medical diagnosis or prescription. its services are intended to promote personal well-being and relaxation.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105637\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the definition of a Wellness and Massage Premises (PKU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105637\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">A Wellness and Massage Premises (PKU) refers to an establishment that provides massage services and does not involve medical diagnosis or prescription. Its services are intended to promote personal well-being and relaxation.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the requirements for the classification of wellness and massage premises (pku)? the requirements for the classification of wellness and massage premises (pku) are as follows:\n(i) the premises must have at least six (6) massage chairs or six (6) massage beds.\n(ii) the premises must provide foot-washing equipment or a designated foot-washing area.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105635\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the requirements for the classification of Wellness and Massage Premises (PKU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105635\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The requirements for the classification of Wellness and Massage Premises (PKU) are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) The premises must have at least six (6) massage chairs or six (6) massage beds.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) The premises must provide foot-washing equipment or a designated foot-washing area.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what action should be taken by the owner of a wellness and massage premises (pku) if the grading certificate is lost? the owner must submit an official letter together with a justification for the issuance of a replacement certificate.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105615\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What action should be taken by the owner of a Wellness and Massage Premises (PKU) if the grading certificate is lost?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105615\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The owner must submit an official letter together with a justification for the issuance of a replacement certificate.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the scoring scheme for spas and wellness and massage premises (pku)? the grading scoring scheme is as follows: spas: wellness and massage premises (pku):\n(i) 90\u2013100% = 5 stars\n(ii) 75\u201389% = 4 stars\n(iii) 60\u201374% = 3 stars\n(iv) 46\u201359% = 2 stars\n(v) 31\u201345% = 1 star\n(vi) 30% and below = not eligible for grading\n(vii) 90-100% = platinum\n(viii) 75-89% = gold\n(ix) 50-74% = silver\n(x) 49% and below = not eligible for grading\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105612\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the scoring scheme for Spas and Wellness and Massage Premises (PKU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105612\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The grading scoring scheme is as follows: Spas: Wellness and Massage Premises (PKU):<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) 90\u2013100% = 5 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) 75\u201389% = 4 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) 60\u201374% = 3 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) 46\u201359% = 2 Stars<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) 31\u201345% = 1 Star<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vi) 30% and below = Not eligible for grading<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vii) 90-100% = Platinum<\/span><\/p>\n<p><span style=\"font-weight: 400\">(viii) 75-89% = Gold<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ix) 50-74% = Silver<\/span><\/p>\n<p><span style=\"font-weight: 400\">(x) 49% and below = Not eligible for grading<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the procedure for submitting an appeal for the grading of spas and wellness and massage premises (pku)? an appeal application letter must be submitted to the respective state office of the ministry of tourism, arts and culture (motac).\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105610\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the procedure for submitting an appeal for the grading of Spas and Wellness and Massage Premises (PKU)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105610\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">An appeal application letter must be submitted to the respective State Office of the Ministry of Tourism, Arts and Culture (MOTAC).<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i am interested in becoming a tourist guide. what procedures do i need to follow? you are required to attend the basic tourist guide course conducted by any tourism training institute (tti) licensed by the ministry of tourism, arts and culture malaysia (motac). the eligibility requirements and application procedures for becoming a licensed tourist guide are available on the motac website at https:\/\/www.motac.gov.my\/pelesenan\/pemandu-pelancong\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105608\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I am interested in becoming a Tourist Guide. What procedures do I need to follow?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105608\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You are required to attend the Basic Tourist Guide Course conducted by any Tourism Training Institute (TTI) licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC). The eligibility requirements and application procedures for becoming a licensed tourist guide are available on the MOTAC website at <\/span><a href=\"https:\/\/www.motac.gov.my\/pelesenan\/pemandu-pelancong\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/pelesenan\/pemandu-pelancong<\/span><\/a><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the requirements for applying for a tourist guide license? you may visit the motac website at www.motac.gov.my and download the guidelines for new tourist guide licence applications (city tourist guide) from this link https:\/\/www.motac.gov.my\/wp-content\/uploads\/2026\/03\/1.-garis-panduan-permohonan-baharu-lesen-pemandu-pelancong-bandar-3.pdf\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105606\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the requirements for applying for a Tourist Guide license?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105606\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You may visit the MOTAC website at www.motac.gov.my and download the Guidelines for New Tourist Guide Licence Applications (City Tourist Guide) from this link <\/span><a href=\"https:\/\/www.motac.gov.my\/wp-content\/uploads\/2026\/03\/1.-GARIS-PANDUAN-PERMOHONAN-BAHARU-LESEN-PEMANDU-PELANCONG-BANDAR-3.pdf\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/wp-content\/uploads\/2026\/03\/1.-GARIS-PANDUAN-PERMOHONAN-BAHARU-LESEN-PEMANDU-PELANCONG-BANDAR-3.pdf<\/span><\/a><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how can i check the list of tourist guide training institutes licensed by the ministry of tourism, arts and culture (motac) to enrol in the basic tourist guide course before applying for a tourist guide license? you may visit the motac website at www.motac.gov.my\u00a0 and download the list of tourism training institutes (ttis) licensed by the ministry of tourism, arts and culture malaysia (motac) from the following page: https:\/\/www.motac.gov.my\/institut-latihan-pelancongan\/.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105604\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can I check the list of Tourist Guide Training Institutes licensed by the Ministry of Tourism, Arts and Culture (MOTAC) to enrol in the Basic Tourist Guide Course before applying for a Tourist Guide license?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105604\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You may visit the MOTAC website at <\/span><a href=\"http:\/\/www.motac.gov.my\"><span style=\"font-weight: 400\">www.motac.gov.my<\/span><\/a><span style=\"font-weight: 400\">\u00a0 and download the List of Tourism Training Institutes (TTIs) Licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) from the following page: <\/span><a href=\"https:\/\/www.motac.gov.my\/institut-latihan-pelancongan\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/institut-latihan-pelancongan\/<\/span><\/a><span style=\"font-weight: 400\">. <\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i have attended and successfully completed the basic tourist guide course. what is the nest step to register as a tourist guide? you are required to register as a licensed tourist guide through www.tourlist.gov.my within three (3) months from the date your examination results are released, and no later than one (1) year from the date of those results.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105602\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I have attended and successfully completed the Basic Tourist Guide Course. What is the nest step to register as a Tourist Guide?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105602\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You are required to register as a Licensed Tourist Guide through <\/span><a href=\"http:\/\/www.tourlist.gov.my\"><span style=\"font-weight: 400\">www.tourlist.gov.my<\/span><\/a><span style=\"font-weight: 400\"> within three (3) months from the date your examination results are released, and no later than one (1) year from the date of those results.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can i apply to be registered as a tourist guide if i have not yet attended the mesra malaysia course? kursus mesra malaysia is a compulsory module of the basic tourist guide course. the course certificate must be uploaded as one of the required supporting documents when applying for a tourist guide licence.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105599\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can I apply to be registered as a Tourist Guide if I have not yet attended the Mesra Malaysia Course?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105599\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Kursus Mesra Malaysia is a compulsory module of the Basic Tourist Guide Course. The course certificate must be uploaded as one of the required supporting documents when applying for a Tourist Guide Licence.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum where can i obtain the tourist guide licensing guidelines? the tourist guide licensing guidelines are available on the official motac website at www.motac.gov.my click on the services menu and select tourist guide to access the guidelines.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105597\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where can I obtain the Tourist Guide Licensing Guidelines?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105597\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Tourist Guide Licensing Guidelines are available on the official MOTAC website at <\/span><a href=\"http:\/\/www.motac.gov.my\"><span style=\"font-weight: 400\">www.motac.gov.my<\/span><\/a><span style=\"font-weight: 400\"> Click on the Services menu and select Tourist Guide to access the guidelines.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how long is a tourist guide licence valid? the validity period of a new tourist guide licence issued under probationary (p) status is one (1) year. licensed tourist guides with full status may choose a licence validity period of one (1) to three (3) years when renewing or applying for their licence.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105595\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How long is a Tourist Guide Licence valid?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105595\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The validity period of a new Tourist Guide Licence issued under Probationary (P) status is one (1) year. Licensed Tourist Guides with Full status may choose a licence validity period of one (1) to three (3) years when renewing or applying for their licence.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what should i do if my tourist guide authorisation card is lost or damaged? the tourist guide concerned must report the loss at the nearest police station. after that, they may submit a card replacement application through the tourlist system by uploading the police report and paying the prescribed fee.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105593\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What should I do if my Tourist Guide Authorisation Card is lost or damaged?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105593\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The Tourist Guide concerned must report the loss at the nearest police station. After that, they may submit a Card Replacement application through the TOURLIST system by uploading the police report and paying the prescribed fee.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum do i need to pay any fees when applying for a tourist guide licence? yes. fees are payable when applying for a tourist guide licence. the processing fee is rm10.00 for a new licence application and rm5.00 for a licence renewal. in addition, the licence fee is rm50.00 for a validity period of one (1) year.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105591\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Do I need to pay any fees when applying for a Tourist Guide Licence?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105591\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes. Fees are payable when applying for a Tourist Guide Licence. The processing fee is RM10.00 for a new licence application and RM5.00 for a licence renewal. In addition, the licence fee is RM50.00 for a validity period of one (1) year.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how can i check the status of my tourist guide license application to find out whether it has been approved? you may check the status of your application through your tourlist account or contact the relevant motac state office for further information or assistance.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105589\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can I check the status of my Tourist Guide license application to find out whether it has been approved?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105589\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">You may check the status of your application through your TOURLIST account or contact the relevant MOTAC State Office for further information or assistance.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the main categories of tourist guide licenses issued by the ministry of tourism, arts and culture (motac)? the main categories of tourist guide licences issued by the ministry are as follows:\n(i) city tourist guide licence (level 3)\n(ii) local nature tourist guide licence (level 2)\n(iii) regional specialist tourist guide (rstg) licence \u2013 sabah \/ sarawak\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105587\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the main categories of Tourist Guide licenses issued by the Ministry of Tourism, Arts and Culture (MOTAC)?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105587\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The main categories of Tourist Guide Licences issued by the Ministry are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) City Tourist Guide Licence (Level 3)<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Local Nature Tourist Guide Licence (Level 2)<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Regional Specialist Tourist Guide (RSTG) Licence \u2013 Sabah \/ Sarawak<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what action may be taken against a tourist guide who fails to renew their license within the prescribed period? failure to renew a tourist guide licence within the prescribed period is an offence under section 32 of the tourism industry act 1992 [act 482]. upon conviction, the offender is liable to a fine of not more than rm50,000, or imprisonment for a term of not more than three (3) years, or both. alternatively, the offence may be compounded for an amount of not more than rm25,000, subject to the applicable legal provisions.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105585\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What action may be taken against a Tourist Guide who fails to renew their license within the prescribed period?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105585\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Failure to renew a Tourist Guide Licence within the prescribed period is an offence under Section 32 of the Tourism Industry Act 1992 [Act 482]. Upon conviction, the offender is liable to a fine of not more than RM50,000, or imprisonment for a term of not more than three (3) years, or both. Alternatively, the offence may be compounded for an amount of not more than RM25,000, subject to the applicable legal provisions.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a foreign national apply to become a tourist guide in malaysia? \u00a0yes, provided that the applicant meets all the requirements set out in the guidelines for temporary tourist guide licence applications. in such cases, the guiding language is restricted to critical languages only.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105583\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a foreign national apply to become a Tourist Guide in Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105583\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0Yes, provided that the applicant meets all the requirements set out in the Guidelines for Temporary Tourist Guide Licence Applications. In such cases, the guiding language is restricted to critical languages only.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i submitted my tourist guide licence renewal application two (2) days ago, but my licence will expire tomorrow. can i continue conducting tour guiding services next week even though my renewal application has not yet been approved? no. the relevant tourist guide must wait until the licence renewal application process has been approved and completed. if the tourist guide is found to be conducting guiding activities without a valid approved licence, they may be liable for an offence under section 21 of the tourism industry act 1992 [act 482], which carries a penalty of a fine not exceeding rm7,000, or imprisonment for a term not exceeding two (2) years, or both.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105581\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I submitted my Tourist Guide licence renewal application two (2) days ago, but my licence will expire tomorrow. Can I continue conducting tour guiding services next week even though my renewal application has not yet been approved?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105581\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The relevant Tourist Guide must wait until the licence renewal application process has been approved and completed. If the Tourist Guide is found to be conducting guiding activities without a valid approved licence, they may be liable for an offence under Section 21 of the Tourism Industry Act 1992 [Act 482], which carries a penalty of a fine not exceeding RM7,000, or imprisonment for a term not exceeding two (2) years, or both.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a city tourist guide who is under probation be exempted from attending the tourist guide confirmation course? no. city tourist guides under probationary status are required to attend and pass the tourist guide confirmation course. upon passing, they must convert their status from probationary to full status. failure to do so may result in the licence not being renewed or being suspended\/revoke.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105579\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a City Tourist Guide who is under probation be exempted from attending the Tourist Guide Confirmation Course?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105579\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. City Tourist Guides under Probationary status are required to attend and pass the Tourist Guide Confirmation Course. Upon passing, they must convert their status from Probationary to Full status. Failure to do so may result in the licence not being renewed or being suspended\/revoke.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i own a private limited company and i&#8217;m interested in applying for an excursion bus \/ hire drive car licence. what&#8217;s the process? companies must hold a tourism agency licence issued by the ministry of tourism, arts and culture (motac) before applying for an excursion bus \/ hire and drive car licence. applications from sabah, sarawak, and labuan may be submitted directly to motac through the tourlist system. however, applications from peninsular malaysia must be submitted to the land public transport agency (apad).\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105577\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I own a private limited company and I&#8217;m interested in applying for an excursion bus \/ hire drive car Licence. What&#8217;s the process?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105577\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Companies must hold a tourism agency licence issued by the Ministry of Tourism, Arts and Culture (MOTAC) before applying for an excursion bus \/ hire and drive car licence. Applications from Sabah, Sarawak, and Labuan may be submitted directly to MOTAC through the TOURLIST system. However, applications from Peninsular Malaysia must be submitted to the Land Public Transport Agency (APAD).<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can i apply for an exemption from using a tourist guide when transporting foreign tourists on an excursion bus to visit tourist attractions? no. the exemption from engaging the services of a tourist guide does not apply to sightseeing activities or stopovers at tourist attractions.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105574\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can I apply for an exemption from using a tourist guide when transporting foreign tourists on an excursion bus to visit tourist attractions?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105574\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The exemption from engaging the services of a tourist guide does not apply to sightseeing activities or stopovers at tourist attractions.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the mandatory requirements to apply for a vehicle permit for an excursion bus and hire and drive car in sabah, sarawak, and labuan? the company must hold a valid inbound tour operating business and travel agency business (tobtab) licence. companies with foreign shareholding exceeding 51% equity are not permitted to hold a tourism vehicle licence for operations in sabah, sarawak, and the federal territory of labuan.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105572\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the mandatory requirements to apply for a Vehicle Permit for an excursion bus and hire and drive car in Sabah, Sarawak, and Labuan?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105572\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The company must hold a valid Inbound Tour Operating Business and Travel Agency Business (TOBTAB) licence. Companies with foreign shareholding exceeding 51% equity are not permitted to hold a Tourism Vehicle Licence for operations in Sabah, Sarawak, and the Federal Territory of Labuan.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum my company operates in pahang. can i apply for an excursion bus permit through motac? no. the permit for excursion bus \/ hire and drive car licence in peninsular malaysia is issued by the land public transport agency (apad).\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105570\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            My company operates in Pahang. Can I apply for an excursion bus permit through MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105570\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The permit for excursion bus \/ hire and drive car licence in Peninsular Malaysia is issued by the Land Public Transport Agency (APAD).<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the maximum capacity for excursion bus and hire and drive car? for hire drive car, the seating capacity ranges from 5 to 10 passengers, excluding the driver. for excursion bus, the seating capacity ranges from 8 to 45 or more passengers.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105568\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the maximum capacity for excursion bus and hire and drive car?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105568\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">For hire drive car, the seating capacity ranges from 5 to 10 passengers, excluding the driver. For excursion bus, the seating capacity ranges from 8 to 45 or more passengers.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is the maximum age limit for excursion bus and hire and drive car? the age limit for excursion bus and self-drive rental vehicles to be licensed is subject to: the year of manufacture for imported used vehicles; and the date of first registration for locally assembled vehicles. for excursion bus, the vehicle must not exceed 15 years of age. for hire drive car: up to 1,800cc: not more than 7 years old. above 1,800cc: not more than 9 years old. four-wheel drive (4wd) vehicles: not more than 10 years old.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105566\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the maximum age limit for excursion bus and hire and drive car?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105566\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The age limit for excursion bus and self-drive rental vehicles to be licensed is subject to: The year of manufacture for imported used vehicles; and The date of first registration for locally assembled vehicles. For excursion bus, the vehicle must not exceed 15 years of age. For hire drive car: Up to 1,800cc: Not more than 7 years old. Above 1,800cc: Not more than 9 years old. Four-wheel drive (4WD) vehicles: Not more than 10 years old.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a tobtab company with a suspended licence apply for a bpksp permit? no. the company must not be under a suspension period pursuant to section 8 of act 482 and section 7 of act 594, must not be subject to any ongoing prosecution, must not have any outstanding compounds under act 482 or the tourism vehicles licensing act 1999 [act 594] (sabah, sarawak, and the federal territory of labuan), and must not have any outstanding award payments ordered by the malaysian consumer claims tribunal (ttpm).\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105564\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a TOBTAB company with a suspended licence apply for a BPKSP permit?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105564\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The company must not be under a suspension period pursuant to Section 8 of Act 482 and Section 7 of Act 594, must not be subject to any ongoing prosecution, must not have any outstanding compounds under Act 482 or the Tourism Vehicles Licensing Act 1999 [Act 594] (Sabah, Sarawak, and the Federal Territory of Labuan), and must not have any outstanding award payments ordered by the Malaysian Consumer Claims Tribunal (TTPM).<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum do i need to pay any fees to apply for an excursion bus and hire and drive car? processing fee: rm50.00\u00a0\n\n\nlicence fees: excursion bus: rm60.00 per vehicle per year hire drive car: rm40.00 per vehicle per year\n\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105562\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Do I need to pay any fees to apply for an excursion bus and hire and drive car?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105562\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processing Fee: RM50.00\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Licence Fees: Excursion bus: RM60.00 per vehicle per year Hire drive car: RM40.00 per vehicle per year<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum does every tour coach trip carrying tourists need to have a tourist guide on board? as a general policy, every excursion bus transporting tourists for sightseeing activities or stopovers at tourist attractions is required to engage the services of a licensed tourist guide. however, an exemption from this requirement may be granted for point-to-point transfer services involving seven (7) tourists or fewer (malaysian citizens or foreign nationals)\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105560\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does every tour coach trip carrying tourists need to have a tourist guide on board?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105560\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">As a general policy, every excursion bus transporting tourists for sightseeing activities or stopovers at tourist attractions is required to engage the services of a licensed tourist guide. However, an exemption from this requirement may be granted for point-to-point transfer services involving seven (7) tourists or fewer (Malaysian citizens or foreign nationals)<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum do i need to pay any fees to apply for a tourist guide service exemption? a processing fee of rm20.00 is payable for each excursion bus.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105556\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Do I need to pay any fees to apply for a tourist guide service exemption?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105556\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">A processing fee of RM20.00 is payable for each Excursion bus.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can i apply for a tourist guide (tg) exemption if there are foreign tourists in the group? the exemption from engaging the services of a tourist guide applies only to point-to-point transfer services. however, this exemption does not apply to sightseeing activities or stopovers at tourist attractions.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105554\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can I apply for a Tourist Guide (TG) exemption if there are foreign tourists in the group?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105554\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The exemption from engaging the services of a tourist guide applies only to point-to-point transfer services. However, this exemption does not apply to sightseeing activities or stopovers at tourist attractions.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum does a tour coach with a capacity of 8\u201316 passengers carrying only 6 passengers need to apply for a tourist guide (tg) exemption? no. an exemption from engaging the services of a tourist guide is granted automatically for point-to-point transfer services involving seven (7) tourists or fewer (malaysian citizens or foreign nationals). this exemption does not apply to sightseeing activities or stopovers at tourist attractions and is limited to tour buses with a seating capacity of 8 to 16 passengers only.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105552\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does a tour coach with a capacity of 8\u201316 passengers carrying only 6 passengers need to apply for a Tourist Guide (TG) exemption?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105552\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. An exemption from engaging the services of a tourist guide is granted automatically for point-to-point transfer services involving seven (7) tourists or fewer (Malaysian citizens or foreign nationals). This exemption does not apply to sightseeing activities or stopovers at tourist attractions and is limited to tour buses with a seating capacity of 8 to 16 passengers only.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what is meant by a domestic tourist? permanent or temporary residents, social pass holders, foreign workers, and malaysia my second home (mm2h) participants in malaysia.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105550\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is meant by a domestic tourist?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105550\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Permanent or temporary residents, Social Pass holders, foreign workers, and Malaysia My Second Home (MM2H) participants in Malaysia.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum if a tour coach is used for a religious event, is a tourist guide (tg) required? an application for an exemption from the requirement to engage a licensed tourist guide may be submitted to motac in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105548\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            If a tour coach is used for a religious event, is a Tourist Guide (TG) required?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105548\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">An application for an exemption from the requirement to engage a licensed tourist guide may be submitted to MOTAC in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum if a wedding group travels on a tour coach, is a tourist guide (tg) required? an application for an exemption from the requirement to engage a licensed tourist guide may be submitted to motac in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105546\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            If a wedding group travels on a tour coach, is a Tourist Guide (TG) required?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105546\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">An application for an exemption from the requirement to engage a licensed tourist guide may be submitted to MOTAC in accordance with the prescribed procedures, subject to the journey being strictly point-to-point and not involving visits to any tourist attractions.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a tour coach with a permit issued in sabah operate in sarawak? yes, it is permitted.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105544\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a tour coach with a permit issued in Sabah operate in Sarawak?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105544\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, it is permitted.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a tour coach permit issued in sabah, sarawak, or labuan be used to operate in peninsular malaysia? no, it is not permitted.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105542\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a tour coach permit issued in Sabah, Sarawak, or Labuan be used to operate in Peninsular Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105542\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No, it is not permitted.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can a tour coach permit issued in peninsular malaysia be used to operate in sabah, sarawak, and labuan? no, it is not permitted.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105540\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can a tour coach permit issued in Peninsular Malaysia be used to operate in Sabah, Sarawak, and Labuan?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105540\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No, it is not permitted.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i&#8217;m interested in setting up a tourism training institute. what are the procedures i need to follow? applications can be submitted through the tourlist system by visiting www.tourlist.gov.my and completing the required documents, together with a processing fee of rm100.00.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105538\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I&#8217;m interested in setting up a tourism training institute. What are the procedures I need to follow?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105538\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications can be submitted through the TOURLIST system by visiting www.tourlist.gov.my and completing the required documents, together with a processing fee of RM100.00.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the requirements i need to meet to apply for a new tourism training institute licence? there are several requirements that must be complied with as stated in the guidelines, which can be checked via the website www.motac.gov.my\/muat-turun\/category\/18-pelesenan. among them, applicants must have a private limited company (sdn. bhd.), a minimum capital of rm200,000.00, premises space of at least 3,000 square feet, and the company name must be appropriate and reflect a tourism training institute.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105536\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the requirements I need to meet to apply for a new tourism training institute licence?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105536\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">There are several requirements that must be complied with as stated in the Guidelines, which can be checked via the website www.motac.gov.my\/muat-turun\/category\/18-pelesenan. Among them, applicants must have a Private Limited Company (Sdn. Bhd.), a minimum capital of RM200,000.00, premises space of at least 3,000 square feet, and the company name must be appropriate and reflect a Tourism Training Institute.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum i&#8217;m also interested in applying as an instructor at a tourism training institute. what is the procedure i need to follow? every ilp is required to register a teaching permit for each instructor who will be teaching subjects based on the malaysian skills certificate (skm) \/ national occupational skills standard (noss) and who has attended the induction course conducted by the department of skills development (jpk). applications can be submitted online through the tourlist system.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105534\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I&#8217;m also interested in applying as an instructor at a tourism training institute. What is the procedure I need to follow?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105534\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Every ILP is required to register a Teaching Permit for each instructor who will be teaching subjects based on the Malaysian Skills Certificate (SKM) \/ National Occupational Skills Standard (NOSS) and who has attended the Induction Course conducted by the Department of Skills Development (JPK). Applications can be submitted online through the TOURLIST system.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum if i already have a tourism training institute and i want to open a branch, what do i need to do and what is the procedure? applications for an additional branch licence may be submitted by an existing licensed ilp by applying for a branch addition through www.tourlist.gov.my, together with the prescribed processing fee.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105532\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            If I already have a tourism training institute and I want to open a branch, what do I need to do and what is the procedure?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105532\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications for an additional branch licence may be submitted by an existing licensed ILP by applying for a branch addition through www.tourlist.gov.my, together with the prescribed processing fee.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how can i update the details of the shareholders and board of directors? applications must be submitted by sending a letter of change in status for shareholders and board members to the ministry. upon approval, the ministry will issue a letter approving the change in status.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105529\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can I update the details of the shareholders and board of directors?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105529\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications must be submitted by sending a letter of change in status for shareholders and board members to the Ministry. Upon approval, the Ministry will issue a letter approving the change in status.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what does the ilp do, and what courses does it offer? the function of an ilp is to provide training or courses related to the tourism sector. the courses offered are diploma and certification-level programmes and are skills-based in nature.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105526\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What does the ILP do, and what courses does it offer?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105526\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">The function of an ILP is to provide training or courses related to the tourism sector. The courses offered are diploma and certification-level programmes and are skills-based in nature.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum my future business partner (50% shareholder) is already a shareholder in a licensed ilp. can he also hold shares in the ilp that is going to be established? not allowed, as an individual is not permitted to monopolise more than one company in the same field.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105524\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            My future business partner (50% shareholder) is already a shareholder in a licensed ILP. Can he also hold shares in the ILP that is going to be established?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105524\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Not allowed, as an individual is not permitted to monopolise more than one company in the same field.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the types of licenses issued to tour operator companies? bppp licenses five (5) types of licenses related to tour operators, namely: inbound tourism business, excluding the malaysia my second home program (inbound);\n(i) inbound tourism business for the malaysia my second home program (mm2h);\n(ii) outbound tourism business, excluding umrah or ziarah (outbound);\n(iii) outbound tourism business for umrah or ziarah (umrah); and\n(iv) travel agency business (ticketing).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105522\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the types of licenses issued to tour operator companies? BPPP licenses five (5) types of licenses related to tour operators, namely:                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105522\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Inbound Tourism Business, excluding the Malaysia My Second Home Program (INBOUND);<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Inbound Tourism Business for the Malaysia My Second Home Program (MM2H);<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Outbound Tourism Business, excluding Umrah or Ziarah (OUTBOUND);<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Outbound Tourism Business for Umrah or Ziarah (UMRAH); and<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) Travel Agency Business (TICKETING).<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how do i apply for a tour operator license, and what are the requirements and required documents? applicants can download the guidelines related to business licenses available on the ministry&#8217;s website at the link: https:\/\/www.motac.gov.my\/en\/travel-agency\/\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105518\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I apply for a tour operator license, and what are the requirements and required documents?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105518\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applicants can download the guidelines related to business licenses available on the Ministry&#8217;s website at the link: https:\/\/www.motac.gov.my\/en\/travel-agency\/<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum what are the differences between inbound (i), outbound (o), ticketing (t), umrah (u), &#038; mm2h licenses? inbound: a license that allows tour operators to promote\/sell tourism packages within the country.\n(i) outbound: a license that allows tour operators to promote\/sell tourism packages to foreign countries, excluding umrah or ziarah purposes.\n(ii) ticketing: a license that allows tour operators to arrange logistics and accommodation, such as selling flight tickets and booking hotels\/accommodation premises.\n(iii) umrah: a license that allows tour operators to promote\/sell packages for the purpose of umrah or ziarah pilgrimages.\n(iv) mm2h: a license that allows tour operators to promote\/attract participants for the malaysia my second home program.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105516\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What are the differences between INBOUND (I), OUTBOUND (O), TICKETING (T), UMRAH (U), &#038; MM2H licenses?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105516\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Inbound: A license that allows tour operators to promote\/sell tourism packages within the country.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Outbound: A license that allows tour operators to promote\/sell tourism packages to foreign countries, excluding Umrah or Ziarah purposes.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Ticketing: A license that allows tour operators to arrange logistics and accommodation, such as selling flight tickets and booking hotels\/accommodation premises.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Umrah: A license that allows tour operators to promote\/sell packages for the purpose of Umrah or Ziarah pilgrimages.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) MM2H: A license that allows tour operators to promote\/attract participants for the Malaysia My Second Home Program.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can all of these licenses be applied simultaneously by the same company? no. the explanation is as follows:\n(i) inbound, outbound &amp; ticketing (iot) licenses can be applied for simultaneously.\n(ii) the umrah (u) license can only be applied for by the same company after obtaining the iot license.\n(iii) for the mm2h license, it must be applied for separately and cannot be combined with iotu licenses. companies holding any single or combination of i\/o\/t\/u licenses are not allowed to apply for an mm2h license.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105513\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can all of these licenses be applied simultaneously by the same company?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105513\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. The explanation is as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Inbound, Outbound &amp; Ticketing (IOT) licenses can be applied for simultaneously.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) The Umrah (U) license can only be applied for by the same company after obtaining the IOT license.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) For the MM2H license, it must be applied for separately and cannot be combined with IOTU licenses. Companies holding any single or combination of I\/O\/T\/U licenses are not allowed to apply for an MM2H license.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum are foreigners allowed to be shareholders in tour operator companies licensed under motac? \u00a0no. foreign nationals are not allowed to be shareholders in tobtab\/mm2h companies. currently, foreigners are only allowed to serve as board members, provided they hold a valid employment permit\/pass. however, foreign companies\/business entities are allowed to apply for inbound or inbound &amp; ticketing licenses only, subject to the conditions specified in the relevant guidelines.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105511\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Are foreigners allowed to be shareholders in tour operator companies licensed under MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105511\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0No. Foreign nationals are not allowed to be shareholders in TOBTAB\/MM2H companies. Currently, foreigners are only allowed to serve as board members, provided they hold a valid employment permit\/pass. However, foreign companies\/business entities are allowed to apply for Inbound or Inbound &amp; Ticketing licenses only, subject to the conditions specified in the relevant guidelines.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum does my company need to apply for umrah advertisement approval before promoting or selling umrah packages, and how do i apply? yes, the company must obtain advertisement approval prior to selling the said package. the requirements, documents, and application procedures can be found at the link: https:\/\/www.motac.gov.my\/en\/travel-agency\/\u00a0\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105509\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Does my company need to apply for Umrah Advertisement approval before promoting or selling Umrah packages, and how do I apply?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105509\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes, the company must obtain advertisement approval prior to selling the said package. The requirements, documents, and application procedures can be found at the link: <\/span><a href=\"https:\/\/www.motac.gov.my\/en\/travel-agency\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/en\/travel-agency\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum is it compulsory for every tobtab\/mm2h tour operator company to have a business premise, and what are the conditions? yes. every tour operator company must have business premises. among the main conditions are that the premises must be located in a commercial area\/area approved or licensed by the local authority (pbt), and the minimum size is 100 square feet. please refer to the effective guidelines at the link: https:\/\/www.motac.gov.my\/en\/travel-agency\/\u00a0\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105507\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is it compulsory for every TOBTAB\/MM2H tour operator company to have a business premise, and what are the conditions?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105507\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Yes. Every tour operator company must have business premises. Among the main conditions are that the premises must be located in a commercial area\/area approved or licensed by the local authority (PBT), and the minimum size is 100 square feet. Please refer to the effective guidelines at the link: <\/span><a href=\"https:\/\/www.motac.gov.my\/en\/travel-agency\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/en\/travel-agency\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can i operate a tobtab\/mm2h business from home and only promote online? no. companies are required to have business premises even if they only conduct online promotions. a residential home is not allowed to be used as a business premise unless special permission\/license is obtained from the local authority (pbt).\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105505\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can I operate a TOBTAB\/MM2H business from home and only promote online?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105505\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. Companies are required to have business premises even if they only conduct online promotions. A residential home is NOT allowed to be used as a business premise unless special permission\/license is obtained from the local authority (PBT).<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can my company share business premises with another company? sharing premises with other companies or businesses is not allowed. however, sharing premises is only permitted for tobtab &amp; mm2h tour operator companies if the owner is of the same individual.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105503\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can my company share business premises with another company?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105503\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Sharing premises with other companies or businesses is NOT allowed. However, sharing premises is only permitted for TOBTAB &amp; MM2H tour operator companies if the owner is of the same individual.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how do i renew my tobtab\/mm2h license, and what is the renewal period granted? tour operator companies can apply to renew their license for 1 to 5 years via tourlist by referring to the terms\/documents specified in the guidelines.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105501\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I renew my TOBTAB\/MM2H license, and what is the renewal period granted?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105501\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Tour operator companies can apply to renew their license for 1 to 5 years via TOURLIST by referring to the terms\/documents specified in the guidelines.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can my company change the board of directors\/shareholders or company address directly with ssm, or must we obtain approval from motac first? \u00a0companies must obtain prior approval from motac for changes in status and premise location. if changes are made beforehand, the company may be penalized\/compounded. the relevant changes include:\n(i) company name\n(ii) premise location \/ address\n(iii) paid-up capital\n(iv) board of directors\n(v) shareholders\n(vi) percentage of shareholding\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105499\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can my company change the board of directors\/shareholders or company address directly with SSM, or must we obtain approval from MOTAC first?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105499\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0Companies must obtain prior approval from MOTAC for changes in status and premise location. If changes are made beforehand, the company may be penalized\/compounded. The relevant changes include:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Company Name<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Premise Location \/ Address<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Paid-up Capital<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) Board of Directors<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) Shareholders<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vi) Percentage of Shareholding<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how do i apply for a change in company status and premise location? currently, applications can only be submitted manually to the state motac office where the company&#8217;s headquarters premise is licensed. applicants must submit a status change application letter along with the documents specified in the status and premise location change guidelines. please refer to the relevant guidelines.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105497\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I apply for a change in company status and premise location?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105497\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Currently, applications can only be submitted manually to the State MOTAC Office where the company&#8217;s headquarters premise is licensed. Applicants must submit a status change application letter along with the documents specified in the status and premise location change guidelines. Please refer to the relevant guidelines.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum can receipts for the tour &#038; travel management course (ttmc) \/ tour &#038; travel enhancement course (ttec) \/ umrah management enhancement course (kppu) be accepted for new license applications and license renewals? a copy of the ttmc receipt can be accepted as a supporting document for a new license. however, for ttec &amp; kppu, the company must submit a copy of the course certificate once attended as a supporting document to renew the license or add the umrah field. these courses are organized frequently, and tour operators have plenty of opportunities to attend them early. the validity periods for the courses are as follows:\n(i) ttmc: 1 year from the date of attendance.\n(ii) kppu: 3 years from the date of attendance.\n(iii) ttec: 5 years from the date of attendance.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105495\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Can receipts for the Tour &#038; Travel Management Course (TTMC) \/ Tour &#038; Travel Enhancement Course (TTEC) \/ Umrah Management Enhancement Course (KPPU) be accepted for new license applications and license renewals?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105495\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">A copy of the TTMC receipt can be accepted as a supporting document for a new license. However, for TTEC &amp; KPPU, the company must submit a copy of the course certificate once attended as a supporting document to renew the license or add the Umrah field. These courses are organized frequently, and tour operators have plenty of opportunities to attend them early. The validity periods for the courses are as follows:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) TTMC: 1 year from the date of attendance.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) KPPU: 3 years from the date of attendance.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) TTEC: 5 years from the date of attendance.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum is there a limit on branch licenses for a company? no. branch license applications can be submitted at any time, and there is no limit per company. however, starting from 1 august 2024, for each branch license applied for, companies must first ensure that their current paid-up capital is sufficient. please refer to the additional license application (branch office) guidelines first for the conditions, documents, and application procedures.\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105493\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Is there a limit on branch licenses for a company?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105493\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">No. Branch license applications can be submitted at any time, and there is no limit per company. However, starting from 1 August 2024, for each branch license applied for, companies must first ensure that their current paid-up capital is sufficient. Please refer to the additional license application (branch office) guidelines first for the conditions, documents, and application procedures.<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how do i arrange a bank guarantee (bg) for an mm2h company, and what is the required duration? bg applications can be submitted to banks offering such products\/facilities, and the bg duration must align with the company&#8217;s license validity period. the minimum bg amount is rm200,000.00. please refer to the relevant mm2h guidelines for a clearer bg example.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105491\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How do I arrange a Bank Guarantee (BG) for an MM2H company, and what is the required duration?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105491\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">BG applications can be submitted to banks offering such products\/facilities, and the BG duration must align with the company&#8217;s license validity period. The minimum BG amount is RM200,000.00. Please refer to the relevant MM2H Guidelines for a clearer BG example.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum where can i check tobtab \/ umrah \/ mm2h companies licensed under motac? public or any interested parties can check the list of licensed companies under motac via the link: https:\/\/www.motac.gov.my\/semakan\/\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105488\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where can I check TOBTAB \/ UMRAH \/ MM2H companies licensed under MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105488\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Public or any interested parties can check the list of licensed companies under MOTAC via the link: <\/span><a href=\"https:\/\/www.motac.gov.my\/semakan\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/semakan\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum where can i check tobtab \/ umrah \/ mm2h companies licensed under motac? public or any interested parties can check the list of licensed companies under motac via the link: https:\/\/www.motac.gov.my\/semakan\/\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105486\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Where can I check TOBTAB \/ UMRAH \/ MM2H companies licensed under MOTAC?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105486\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Public or any interested parties can check the list of licensed companies under MOTAC via the link: <\/span><a href=\"https:\/\/www.motac.gov.my\/semakan\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/semakan\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division topik umum how can i check my license application status? status of license applications can be checked through tourlist or by contacting the state motac office \/ headquarters via the directory at the link: https:\/\/www.motac.gov.my\/direktori-pegawai-main\/\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105484\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can I check my license application status?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105484\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Status of license applications can be checked through TOURLIST or by contacting the State MOTAC Office \/ Headquarters via the directory at the link: <\/span><a href=\"https:\/\/www.motac.gov.my\/direktori-pegawai-main\/\"><span style=\"font-weight: 400\">https:\/\/www.motac.gov.my\/direktori-pegawai-main\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"tourism-licensing-enforcement-system-tourlist\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    Tourism Licensing &amp; Enforcement System (TOURLIST)                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division tourism licensing &amp; enforcement system (tourlist) how can i apply for an exemption from using a tourist guide? applications must be submitted online through the tourism licensing &amp; enforcement system (tourlist) via the tourlist website www.tourlist.gov.my\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105558\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How can I apply for an exemption from using a tourist guide?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105558\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Applications must be submitted online through the Tourism Licensing &amp; Enforcement System (TOURLIST) via the TOURLIST website <\/span><a href=\"http:\/\/www.tourlist.gov.my\"><span style=\"font-weight: 400\">www.tourlist.gov.my<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division tourism licensing &amp; enforcement system (tourlist) i am not proficient in using tourlist. where can i refer to for guidance? \u00a0the tourlist user manual can be found at the following link: https:\/\/www.tourlist.gov.my\/public\/usermanual . if there are any issues regarding registration or any modules within tourlist, please contact the system administrator at 03-88917260\/7216 or via email at tourlist@motac.gov.my\u00a0\n&nbsp;\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105482\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            I am not proficient in using TOURLIST. Where can I refer to for guidance?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105482\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">\u00a0The TOURLIST user manual can be found at the following link: <\/span><a href=\"https:\/\/www.tourlist.gov.my\/Public\/UserManual\"><span style=\"font-weight: 400\">https:\/\/www.tourlist.gov.my\/Public\/UserManual<\/span><\/a><span style=\"font-weight: 400\"> . If there are any issues regarding registration or any modules within TOURLIST, please contact the system administrator at 03-88917260\/7216 or via email at <\/span><a href=\"mailto:tourlist@motac.gov.my\"><span style=\"font-weight: 400\">tourlist@motac.gov.my<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism licensing and enforcement division tourism licensing &amp; enforcement system (tourlist) how to access the tourlist system? users can access the tourlist system via the official link provided on the motac portal. please ensure that the login information used is accurate.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-103992\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How to access the TOURLIST System?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-103992\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p>Users can access the TOURLIST System via the official link provided on the MOTAC Portal. Please ensure that the login information used is accurate.<\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n                <section\n                    class=\"motac-faq-v2-section\"\n                    data-bahagian=\"tourism-policy-and-international-affairs-division\"\n                    style=\"display:none;\"\n                >\n\n                    <div class=\"motac-faq-v2-section-header\">\n\n                        <h3>\n                            Tourism Policy and International Affairs Division                        <\/h3>\n\n                    <\/div>\n\n                    \n                        <div\n                            class=\"motac-faq-v2-topic\"\n                            data-topic=\"topik-umum\"\n                        >\n\n                            <div class=\"motac-faq-v2-topic-title\">\n\n                                <span class=\"motac-faq-v2-topic-badge\">\n\t\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t\t<\/span>\n\n                                <span>\n                                    Topik Umum                                <\/span>\n\n                            <\/div>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum what is the strategic vision and transformational framework of the national tourism policy (ntp) 2020\u20132030 to elevate malaysia\u2019s tourism sector? anchored by the vision &#8220;malaysia: a sustainable tourism destination rich in culture,&#8221; the national tourism policy (ntp) 2020\u20132030 serves as the overarching framework to drive the transformation of malaysia&#8217;s tourism industry towards greater competitiveness, sustainability, and inclusivity. to realise this vision, the ntp is implemented through six (6) key transformation strategies, namely:\n(i) strengthening governance capacity;\n(ii) creating special tourism investment zones (stiz);\n(iii) embracing smart tourism;\n(iv) enhancing demand sophistication;\n(v) practising sustainable and responsible tourism; and\n(vi) upskilling human capital.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105480\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the strategic vision and transformational framework of the National Tourism Policy (NTP) 2020\u20132030 to elevate Malaysia\u2019s tourism sector?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105480\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Anchored by the vision &#8220;Malaysia: A Sustainable Tourism Destination Rich in Culture,&#8221; the National Tourism Policy (NTP) 2020\u20132030 serves as the overarching framework to drive the transformation of Malaysia&#8217;s tourism industry towards greater competitiveness, sustainability, and inclusivity. To realise this vision, the NTP is implemented through six (6) key Transformation Strategies, namely:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Strengthening Governance Capacity;<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Creating Special Tourism Investment Zones (STIZ);<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Embracing Smart Tourism;<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iv) Enhancing Demand Sophistication;<\/span><\/p>\n<p><span style=\"font-weight: 400\">(v) Practising Sustainable and Responsible Tourism; and<\/span><\/p>\n<p><span style=\"font-weight: 400\">(vi) Upskilling Human Capital.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum what is sustainable tourism, and how does it differ from ecotourism and responsible tourism? according to un tourism, sustainable tourism is tourism that takes into account its current and future economic, social, and environmental impacts, while addressing the needs of visitors, the tourism industry, and local communities. its goal is to ensure that the benefits of tourism are sustained for future generations.\necotourism is a form of nature-based tourism, such as visits to forests, islands, rivers, or marine parks, with an emphasis on environmental conservation and benefits for local communities.\nresponsible tourism, on the other hand, refers to the ethical practices of all stakeholders involved in tourism. this includes maintaining cleanliness, respecting local culture, complying with regulations, and supporting local businesses.\nin short, sustainable tourism is the overarching goal, ecotourism is one form of nature-based tourism, while responsible tourism refers to the practices that support sustainable tourism.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105478\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is sustainable tourism, and how does it differ from ecotourism and responsible tourism?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105478\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">According to <\/span><i><span style=\"font-weight: 400\">UN Tourism<\/span><\/i><span style=\"font-weight: 400\">, sustainable tourism is tourism that takes into account its current and future economic, social, and environmental impacts, while addressing the needs of visitors, the tourism industry, and local communities. Its goal is to ensure that the benefits of tourism are sustained for future generations.<\/span><i><\/i><\/p>\n<p><b>Ecotourism <\/b><span style=\"font-weight: 400\">is a form of nature-based tourism, such as visits to forests, islands, rivers, or marine parks, with an emphasis on environmental conservation and benefits for local communities.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Responsible tourism, on the other hand, refers to the ethical practices of all stakeholders involved in tourism. This includes maintaining cleanliness, respecting local culture, complying with regulations, and supporting local businesses.<\/span><\/p>\n<p><b>In short, <\/b><span style=\"font-weight: 400\">sustainable tourism is the overarching goal, ecotourism is one form of nature-based tourism, while responsible tourism refers to the practices that support sustainable tourism.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum why is sustainable tourism important for malaysia? malaysia&#8217;s tourism industry depends on the sustainability of its natural assets, cultural heritage, and the well-being of local communities. in line with the direction of un tourism, asean, and apec, which advocate sustainable, resilient, and inclusive tourism, malaysia must ensure that tourism development is managed responsibly to mitigate challenges such as overtourism that have affected several international destinations.\nthis approach not only safeguards the country&#8217;s tourism assets but also strengthens destination competitiveness while ensuring long-term economic and social benefits for the nation and local communities.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105476\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Why is sustainable tourism important for Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105476\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">Malaysia&#8217;s tourism industry depends on the sustainability of its natural assets, cultural heritage, and the well-being of local communities. In line with the direction of <\/span><i><span style=\"font-weight: 400\">UN Tourism<\/span><\/i><span style=\"font-weight: 400\">, ASEAN, and APEC, which advocate sustainable, resilient, and inclusive tourism, Malaysia must ensure that tourism development is managed responsibly to mitigate challenges such as overtourism that have affected several international destinations.<\/span><i><\/i><\/p>\n<p><span style=\"font-weight: 400\">This approach not only safeguards the country&#8217;s tourism assets but also strengthens destination competitiveness while ensuring long-term economic and social benefits for the nation and local communities.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum given that one of the functions of the ministry of tourism, arts and culture (motac) is to conduct research and studies on the tourism sector, does the ministry plan to undertake a dedicated study on sustainable tourism in malaysia? motac is committed to undertaking research and studies on tourism, including sustainable tourism, to support evidence-based policymaking, enhance the competitiveness of the tourism industry, and ensure the sustainable development of the sector.\n\nthis effort is in line with the national tourism policy (ntp) 2020\u20132030, which promotes responsible tourism development by balancing economic growth with environmental conservation, the preservation of cultural heritage, and the well-being of local communities.\n\nthe findings of these studies will also enable motac to identify emerging challenges and opportunities, including addressing issues such as overtourism, while ensuring that the economic and social benefits of tourism are sustained for the nation and its people.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105474\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            Given that one of the functions of the Ministry of Tourism, Arts and Culture (MOTAC) is to conduct research and studies on the tourism sector, does the Ministry plan to undertake a dedicated study on sustainable tourism in Malaysia?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105474\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">MOTAC is committed to undertaking research and studies on tourism, including sustainable tourism, to support evidence-based policymaking, enhance the competitiveness of the tourism industry, and ensure the sustainable development of the sector.<\/span><span style=\"font-weight: 400\"><\/p>\n<p><\/span><\/p>\n<p><span style=\"font-weight: 400\">This effort is in line with the National Tourism Policy (NTP) 2020\u20132030, which promotes responsible tourism development by balancing economic growth with environmental conservation, the preservation of cultural heritage, and the well-being of local communities.<\/span><span style=\"font-weight: 400\"><\/p>\n<p><\/span><\/p>\n<p><span style=\"font-weight: 400\">The findings of these studies will also enable MOTAC to identify emerging challenges and opportunities, including addressing issues such as overtourism, while ensuring that the economic and social benefits of tourism are sustained for the nation and its people.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum how does motac strengthen international cooperation to advance malaysia&#8217;s tourism industry? motac strengthens international cooperation through policy development and strategic partnerships at the bilateral, regional, and multilateral levels to enhance the competitiveness of malaysia&#8217;s tourism industry. these collaborations are implemented through three main channels:\n(i) bilateral cooperation strengthening cooperation with partner countries through memoranda of understanding (mous), bilateral meetings, and the implementation of collaborative programmes in the field of tourism.\n(ii) regional cooperation advancing the regional tourism agenda through platforms such as the association of southeast asian nations (asean), the indonesia-malaysia-thailand growth triangle (imt-gt), and the brunei darussalam-indonesia-malaysia-philippines east asean growth area (bimp-eaga).\n(iii) multilateral cooperation representing and promoting malaysia&#8217;s interests in international organisations such as un tourism, the asia-pacific economic cooperation (apec), and the organisation of islamic cooperation (oic).\n\nthrough these collaborations, malaysia is able to expand access to international tourism markets, attract greater investment and knowledge exchange, promote sustainable tourism practices, and strengthen the country&#8217;s position as a globally competitive tourism destination.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105472\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            How does MOTAC strengthen international cooperation to advance Malaysia&#8217;s tourism industry?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105472\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">MOTAC strengthens international cooperation through policy development and strategic partnerships at the bilateral, regional, and multilateral levels to enhance the competitiveness of Malaysia&#8217;s tourism industry. These collaborations are implemented through three main channels:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Bilateral Cooperation Strengthening cooperation with partner countries through Memoranda of Understanding (MoUs), bilateral meetings, and the implementation of collaborative programmes in the field of tourism.<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Regional Cooperation Advancing the regional tourism agenda through platforms such as the Association of Southeast Asian Nations (ASEAN), the Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT), and the Brunei Darussalam-Indonesia-Malaysia-Philippines East ASEAN Growth Area (BIMP-EAGA).<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Multilateral Cooperation Representing and promoting Malaysia&#8217;s interests in international organisations such as <\/span><i><span style=\"font-weight: 400\">UN Tourism<\/span><\/i><span style=\"font-weight: 400\">, the Asia-Pacific Economic Cooperation (APEC), and the Organisation of Islamic Cooperation (OIC).<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">Through these collaborations, Malaysia is able to expand access to international tourism markets, attract greater investment and knowledge exchange, promote sustainable tourism practices, and strengthen the country&#8217;s position as a globally competitive tourism destination.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                                \n                                <article\n                                    class=\"motac-faq-v2-item\"\n                                    data-search=\"tourism policy and international affairs division topik umum what is the significance of motac\u2019s participation in international tourism meetings, seminars, and programs? motac\u2019s participation in international tourism meetings, seminars, and programmes is essential to strengthening malaysia&#8217;s global presence and enhancing the competitiveness of the country&#8217;s tourism industry through:\n(i) safeguarding national interests representing and protecting malaysia&#8217;s interests and positions on international platforms while demonstrating the country&#8217;s commitment to international cooperation in the tourism sector.\n\n(ii) capacity building and benchmarking adopting international best practices, particularly in sustainable tourism, digitalisation, and crisis management, while ensuring that malaysia&#8217;s tourism practices are aligned with international standards.\n\n(iii) strengthening promotion and investment promoting malaysia&#8217;s tourism products and services, expanding strategic partnerships, and attracting investment opportunities through engagement with governments, international organisations, and industry stakeholders.\"\n                                >\n\n                                    <button\n                                        type=\"button\"\n                                        class=\"motac-faq-v2-question\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"motac-faq-v2-26280-answer-105470\"\n                                    >\n\n                                        <span class=\"motac-faq-v2-question-text\">\n                                            What is the significance of MOTAC\u2019s participation in international tourism meetings, seminars, and programs?                                        <\/span>\n\n                                        <span\n                                            class=\"motac-faq-v2-plus\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            +\n                                        <\/span>\n\n                                    <\/button>\n\n                                    <div\n                                        id=\"motac-faq-v2-26280-answer-105470\"\n                                        class=\"motac-faq-v2-answer\"\n                                    >\n                                        <p><span style=\"font-weight: 400\">MOTAC\u2019s participation in international tourism meetings, seminars, and programmes is essential to strengthening Malaysia&#8217;s global presence and enhancing the competitiveness of the country&#8217;s tourism industry through:<\/span><\/p>\n<p><span style=\"font-weight: 400\">(i) Safeguarding National Interests Representing and protecting Malaysia&#8217;s interests and positions on international platforms while demonstrating the country&#8217;s commitment to international cooperation in the tourism sector.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">(ii) Capacity Building and Benchmarking Adopting international best practices, particularly in sustainable tourism, digitalisation, and crisis management, while ensuring that Malaysia&#8217;s tourism practices are aligned with international standards.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">(iii) Strengthening Promotion and Investment Promoting Malaysia&#8217;s tourism products and services, expanding strategic partnerships, and attracting investment opportunities through engagement with governments, international organisations, and industry stakeholders.<\/span><\/p>\n                                    <\/div>\n\n                                <\/article>\n\n                            \n                        <\/div>\n\n                    \n                <\/section>\n\n                \n            \n        <\/div>\n\n    <\/div>\n\n    <script>\n        (function () {\n\n            const root = document.getElementById(\n                \"motac-faq-v2-26280\"            );\n\n            if (!root) {\n                return;\n            }\n\n            const searchInput = root.querySelector(\n                '.motac-faq-v2-search'\n            );\n\n            const bahagianSelect = root.querySelector(\n\t\t\t\t'.motac-faq-v2-bahagian-select'\n\t\t\t);\n\n            const sections = root.querySelectorAll(\n                '.motac-faq-v2-section'\n            );\n\n            const noResult = root.querySelector(\n                '.motac-faq-v2-no-result'\n            );\n\n            let currentFilter = bahagianSelect\n\t\t\t? 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searchInput.value.toLowerCase().trim()\n\t\t\t\t\t: '';\n\n\t\t\t\tconst isSearching = keyword !== '';\n\n\t\t\t\tlet visibleItems = 0;\n\n\t\t\t\tsections.forEach(function (section) {\n\n\t\t\t\t\tconst sectionBahagian =\n\t\t\t\t\t\tsection.getAttribute('data-bahagian');\n\n\t\t\t\t\t\/*\n\t\t\t\t\t * Jika sedang mencari:\n\t\t\t\t\t * Cari dalam semua Bahagian.\n\t\t\t\t\t *\n\t\t\t\t\t * Jika kotak carian kosong:\n\t\t\t\t\t * Paparkan Bahagian yang sedang aktif sahaja.\n\t\t\t\t\t *\/\n\t\t\t\t\tconst matchesBahagian =\n\t\t\t\t\t\tisSearching ||\n\t\t\t\t\t\tcurrentFilter === sectionBahagian;\n\n\t\t\t\t\tlet sectionHasResult = false;\n\n\t\t\t\t\tsection.querySelectorAll(\n\t\t\t\t\t\t'.motac-faq-v2-topic'\n\t\t\t\t\t).forEach(function (topic) {\n\n\t\t\t\t\t\tlet topicHasResult = false;\n\n\t\t\t\t\t\ttopic.querySelectorAll(\n\t\t\t\t\t\t\t'.motac-faq-v2-item'\n\t\t\t\t\t\t).forEach(function (item) {\n\n\t\t\t\t\t\t\tconst itemText = (\n\t\t\t\t\t\t\t\titem.getAttribute('data-search') || ''\n\t\t\t\t\t\t\t)\n\t\t\t\t\t\t\t\t.toLowerCase()\n\t\t\t\t\t\t\t\t.replace(\/\\s+\/g, ' ')\n\t\t\t\t\t\t\t\t.trim();\n\n\t\t\t\t\t\t\tconst normalizedKeyword = keyword\n\t\t\t\t\t\t\t\t.replace(\/\\s+\/g, ' ')\n\t\t\t\t\t\t\t\t.trim();\n\n\t\t\t\t\t\t\tconst matchesSearch =\n\t\t\t\t\t\t\t\tnormalizedKeyword === '' ||\n\t\t\t\t\t\t\t\titemText.includes(normalizedKeyword);\n\n\t\t\t\t\t\t\tconst shouldShow =\n\t\t\t\t\t\t\t\tmatchesBahagian &&\n\t\t\t\t\t\t\t\tmatchesSearch;\n\n\t\t\t\t\t\t\titem.style.display =\n\t\t\t\t\t\t\t\tshouldShow ? '' : 'none';\n\n\t\t\t\t\t\t\tif (shouldShow) {\n\n\t\t\t\t\t\t\t\tvisibleItems++;\n\t\t\t\t\t\t\t\ttopicHasResult = true;\n\t\t\t\t\t\t\t\tsectionHasResult = true;\n\n\t\t\t\t\t\t\t} else {\n\n\t\t\t\t\t\t\t\tcloseFaqItem(item);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\ttopic.style.display =\n\t\t\t\t\t\t\ttopicHasResult ? '' : 'none';\n\t\t\t\t\t});\n\n\t\t\t\t\tsection.style.display =\n\t\t\t\t\t\tsectionHasResult ? '' : 'none';\n\t\t\t\t});\n\n\t\t\t\tif (noResult) {\n\n\t\t\t\t\tnoResult.style.display =\n\t\t\t\t\t\tvisibleItems === 0\n\t\t\t\t\t\t\t? 'block'\n\t\t\t\t\t\t\t: 'none';\n\t\t\t\t}\n\t\t\t}\n\n            \/*\n             * Paparkan Bahagian pertama\n             *\/\n            applyFilters();\n\n        })();\n    <\/script>\n\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-92596","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/pages\/92596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/comments?post=92596"}],"version-history":[{"count":20,"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/pages\/92596\/revisions"}],"predecessor-version":[{"id":104439,"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/pages\/92596\/revisions\/104439"}],"wp:attachment":[{"href":"https:\/\/www.motac.gov.my\/en\/wp-json\/wp\/v2\/media?parent=92596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}